Mission: We offer tailored solutions to meet software needs of today — and tomorrow — including custom mobile and web software, user-first UX/UI design, backend integration, data analytics/BI efficiency and consulting. In partnering with healthcare providers, we have ...
I have been working at MentorMate full-time (Less than a year)
- The people at MentorMate are very kind, caring, smart, and independent.
- There's a lot of interest in trying out new ideas and giving leadership opportunities. You just need to be willing to take ownership, make a case, and do the work to make it happen.
- The management is approachable, and they're passionate about making MentorMate a "best place to work."
- Everyone is committed to making a good client experience.
- MentorMate has moved away from paying their salespeople on commission, which means they are more honest.
- There's very little "busywork," or work that you have to do for no reason.
- Developers and engineers are allowed to express their opinions, and to communicate directly with the client in a structured fashion.
- The snacks, drinks, and occasional meals are really nice.
MentorMate is very driven by short-term sales goals. Everyone in the Minnesota office is involved in the sales process, including the developers and designers. Aside from increasing the numbers there is no long-term vision or dream for the company as a whole.
On the one hand, "duh". MentorMate is a business. A business needs to have revenue. A business doesn't need to have some "higher purpose". MentorMate's indepenent culture gives you a lot of room to define and explore your own purpose, and to grow the way you want.
On the other hand, it's hard to define MentorMate's value proposition, brand, and product.
"The Nerdery" is a dirty word because the quality of their work and working environment is poor, but the name alone gives you the sense of their mission, and as a result they have a very recognizable and appealing brand.
MentorMate's name also speaks to its greatest strength: employee opinions are highly respected. Rather than passively following client instructions, teams often provide their expert recommendations for the good of the project. This is invaluable to clients and employees, as shown by MentorMate's amazingly low employee turnover rate and amazingly high repeat customer rate. In other words, what makes MentorMate more than just a software company is that it mentors.
This "con" is really subjective. A job is a job, not a movement. Still, being so revenue-driven, when MentorMate has the potential to be powerfully product-driven, feels like a missed opportunity. Even a simple mission statement could be both a powerful asset and a great motivator.
Advice to Management
I would appreciate more constructive criticism and feedback.
I applied online. The process took 2 weeks. I interviewed at MentorMate (Minneapolis, MN) in March 2014.
It was a very pleasant experience, in which I first met with the two women I could be working closely with if I were to get the position. They were respectful of my time, and answered questions thoughtfully. This was followed by 2 more interviews. One with the president of the company, and another with the HR director.
I was able to negotiate, but was inexperienced in knowing what was respectable for a person of my experience.
We don't like to brag but...we kinda have to on this one!
How playing foosball is one of many ways we bring our teams closer to each other, further enhancing the work environment.