Meraki

Meraki Interviews

1. Featured Interview

   Network Support Engineer Intern Interview

   Anonymous Employee in Chicago, IL

   Accepted Offer

   Positive Experience

   Average Interview

   Application

   I applied online. The process took 3 weeks. I interviewed at Meraki (Chicago, IL) in Mar 2022

   Interview

   There will be about 3-4 interviewing sessions but stay hopeful and do not give up!! Interviewing can be exhausting but they are just making sure they weed out the right people. Keep in mind that the interviewers are very nice and they really do not make you feel nervous at all. They are very friendly and calm and they do not treat you like just another interviewing task. They are engaged and focused and you should be too. Sit up straight, look presentable, smile and stay attentive :)
   
   1. Phone Screening -- 10-15 minutes
   2. Troubleshooting Interview -- 20-30 Minutes
   3. Coachability, Adaptability, and motivations Interview -- 30-45 minutes
   
   Do not be alarmed if you did not take up all the time or if you think it went by too quickly. As long as you are thorough with your answers it is okay. My interviews were max 20 minutes for questioning and we had time left over at the end for me to ask questions.
   

   Interview

   Phone Screening: - they tell you a bit about Cisco Meraki - ask basic screening questions - What is DHCP, IP static routing, DNS, ICMP, Traceroute? -usually tell you right there if your moving to the next interview Technical Interview: - STUDY STUDY STUDY (go over some troubleshooting scenarios before this interview) - if a client calls and their computer is not turning on, what would the troubleshooting process look like for that? - If you are searching up something in a browser and it shows you an error message (no specific type of error message), what could that be? - If you have printed something to a printer and the printer has no received the information, what should you do? - Shown a topology with 2 PCs connected to a Switch's ports through f/a cables.... When PC-A pings PC-B, what will happen and how will the PCs be able to communicate. Final Interview: - This is not a technical interview so take a deep breath and relax lol (6-7 questions) - It is important to stay very relaxed and open in this interview because you are going to be talking about your character - Tell me about a time where you had to ask a question to a higher up or co-worker and what did you learn from it? (Be very detailed, you'll think they do not want to hear every little detail but they do!) - When given a task you are unsure of, what steps do you take to complete that task? (they want to know if you are willing to collab with co-workers and ask questions) - Tell me about a time when your workplace or professional environment went through a change you did not agree with or was unexpected. (Be smart about this answer! I answered when I had to switch from being remote to on-site after COVID) - Tell me about a time where there was a client or person who was struggling with something, and how did you handle the situation? - Tell me about a protocol or rule at work that was hard to understand, and how did you adapt to it?

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