Mercer Career Overview | Glassdoor

Mercer Overview

New York, NY
10000+ employees
Subsidiary or Business Segment
Business Services
$2 to $5 billion (USD) per year
Mercer offers a wide range of human resources-related consulting, investment management, and outsourcing services for companies around the world. As a consultant, the firm helps its clients design and manage retirement plans and health insurance programs of various types ... Read more

Mercer – Why Work For Us?


Mercer is a global provider of human resources solutions and world leader in helping organizations leverage the power of their people to achieve peak performance.

If you thrive on challenge, are passionate about ideas, love solving problems, and truly enjoy connecting with people, we encourage you to explore the hundreds of job opportunities available through Mercer.

Our core strengths in consulting, outsourcing and investments place Mercer in a unique position to help our clients achieve the extraordinary – and extraordinary results require extraordinary people.

What does it mean to work for Mercer?

Working for Mercer means:

  • Working with the world’s leading companies and organizations to help them meet their most critical business challenges – Mercer counts 9 out of 10 Fortune® 100 companies among its clients
  • Working with the best and brightest people, colleagues who are committed to exceeding the high standards set by our clients – and by ourselves
  • Working for a global company that offers a vast array of learning and development opportunities
  • Working for a global company that conducts business with the very highest standards of integrity


We help clients around the world advance the health, wealth and performance of their most vital asset – their people.


  •  Build broader client relationships
  •  Deliver profitable growth
  •  Invest in the best people
  •  Outperform the competition


Passion to win and be the best at what we do, reflected in our people, thought leadership, solutions and clients

Respect for diversity: listening to and collaborating with others, being inclusive and bringing the best ideas forward

Integrity in everything we do: knowing what is right and acting responsibly with our clients, colleagues and communities

Innovation that anticipates our client needs and reshapes the marketplace

Dedication to serving our clients with unparalleled quality and proven success

Empowerment to act like business owners and be accountable for our decisions

For more information, please visit the profile of our parent company, Marsh & Mclennan


Mercer offers a comprehensive total rewards package designed with your health and wealth in mind. Here are just some of the rewards and benefits offered:*

  • Competitive salary and total compensation
  • Comprehensive medical, dental and vision benefits
  • Retirement savings plans
  • Employee stock purchase plan
  • Life insurance
  • Short- and long-term disability insurance
  • Paid vacation and holidays
  • Tuition reimbursement plans
  • Lifestyle benefits:
       - Health club discounts
       - Family resource programs
       - Transportation reimbursement programs
       - Telecommuting for eligible employees
       - Legal assistance
       - Continuing education programs
       - Eldercare
  • Employee discounts and special offers exclusive to employees of Mercer and Marsh and McLennan Companies:
       - Entertainment
       - Investments and finance
       - Automobiles
       - Insurance
       - Wireless service
       - Much more

*Employment policies and benefits will vary according to country.

Whatever your chosen career path, Mercer is there to support you every step of the way.

Whether you’re a recent graduate just beginning your career, a senior consultant looking for new and exciting opportunities or a seasoned executive on the leadership track, our world-class learning and development programs provide you and your manager with the education, information and tools you need to progress in your career at Mercer.

Mercer’s stock-in-trade is the intellectual capital generated by our employees, so we place a premium on continuous learning and improvement.

Mercer’s learning curriculum includes hundreds of online and in-person seminars, courses, certification programs and training sessions across a variety of disciplines to help you expand your knowledge and develop new and valuable skills.

In addition to our own learning curriculum, Mercer provides post-graduate training in a number of areas. 

In many cases, Mercer also provides tuition reimbursement and other support – such as study days – to colleagues who are completing qualifications/certifications. Approved qualifications/certifications vary by business/function and country.

The challenges faced by Mercer’s 25,000 clients don’t fit neatly into any one category, and neither do our 18,900 employees ... we like it that way.

Harnessing the diverse backgrounds, experiences and approaches of our people isn't just a business necessity - it's the right thing to do. At Mercer, we pride ourselves on having a diverse and inclusive culture, where different perspectives - professional and personal - are respected and welcomed.

At Mercer, diversity means:

  • Inclusion. We welcome, appreciate and respect all of our colleagues – of all backgrounds, races, genders, ages, religions, national origins, sexual orientations and gender identities.

  • Opportunity. All employees at Mercer have an equal opportunity to contribute to the firm and progress in their careers.
  • Success. We succeed when our clients succeed. To create comprehensive business solutions that showcase our broad capabilities, Mercer fosters an environment in which we achieve strategic advantages from seeking, cultivating and incorporating a wide variety of perspectives.
  • Community. Diversity is about the engagement of people in Mercer’s global marketplace: our employees, clients and suppliers, as well as the people and governments in the countries and local communities that we operate.

Diversity is one of our core values, and our diversity efforts center around our commitment to our employees, to our clients and to the communities in which we work.

Commitment to our employees

Mercer draws on employees’ different personal characteristics and life experiences to create an environment in which employees can thrive and contribute fully to our shared success.

Commitment to our clients

Our clients expect innovative solutions to their most complex business challenges, and it is through our collective diversity that we are able to offer an unmatched array of products, solutions and advice. Mercer places a premium on diversity of approach, ideas and viewpoints. The diverse background of our 19,000 employees in 41 countries provides our clients with the answers they seek.

Commitment to our communities

Mercer and our parent company, MMC, partner with a variety of external organizations in support of our diversity objectives.

Mercer Reviews

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Mercer President & CEO Julio A. Portalatin
Julio A. Portalatin
513 Ratings
  • "Great People"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Neutral Outlook
    No opinion of CEO

    I have been working at Mercer full-time (More than a year)


    People are great - very genuine and want you to do well as an individual
    Business strategy is moving in right direction to position for long-term success


    Not as strong of a formal development structure. Most is on-the-job learning, can be hard to develop technical / hard skills given this gap of formal training / development (i.e. project management, excel, powerpoint, etc).

    Processes / workload management - a lot of likely un-necessary work / data analysis internally vs taking actions

    Advice to Management

    Focus on time management and prioritization so colleagues are spending time on the 3-5 most important issues vs 15 trivial issues

See All 1,574 Reviews

Mercer Photos

Mercer photo of: Conference Room
Mercer photo of: Super moon
Mercer photo of: Mercer office at Two Alliance Center
Mercer photo of: Dallas Park Central Office Building
Mercer photo of: Lehman Brothers (Photo thanks to Flickr user Canuckistan, available under by-sa/2.0) 1166 Avenue of the Americas (Photo thanks to Flickr user Thomas R. Stegelmann, available under by/2.0)
Mercer photo of: 120 Bremner Office
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Mercer Interviews



Getting an Interview

Getting an Interview





    Benefits Counselor Interview

    Anonymous Employee in Urbandale, IA
    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. I interviewed at Mercer (Urbandale, IA).


    I applied online and was emailed for a phone interview about a week later. The phone interview went into my background including periods of time when I wasn't working. After the phone interview I was told that someone would call and set up an in person interview which I had about a week later.

    Interview Questions

    • Tell me about a time when you helped someone with a complex issue or problem.   1 Answer
See All 579 Interviews

Mercer Awards & Accolades

  • Top Entry Level Employers, CollegeGrad, 2009

Work at Mercer? Share Your Experiences

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