I worked at Mercury Payment Systems full-time (More than 3 years)
Mercury offered competitive salaries with good benefits and very appreciative PTO. They had a new office design which help to create a positive atmosphere. I always felt I was supported to keep learning and grow. Mercury was in a good location for an easy commute. Mercury was supported in work/life balance.
Some of the employees were difficult to work with and upper management seemed to keep their relationship with employees at a minimum. Mercury seem to have the desire to be corporate like by regulating strict rules, but wanted to keep their technology and certain business processes small business like. A lot of changes were occurring during the Vantiv merger in which very little was communicated. Career path was limited in my department. And management was in Durango which increased the separation of employees and management. And lead to some employees taking advantage of others.
Advice to Management
Reach out to employees at a regular bases. Don't be shy to talk to your employees. Just say hi or how's it going. In my three years in working there. I might have had an actual conversation with 1 or 2 upper management beyond my supervisor. Most of the time they acted shy or to busy to reach out. Look into process and ask how can this be better. Don't tell people; well it's wrong, but at least it's consistently wrong. Mergers are difficult on all employees. Talk to people and give them as much information as possible. When you have nothing to share be open with your people. Don't make them wait in the dark until you're ready. That how you lose good people.
I applied online. I interviewed at Mercury Payment Systems.
Joke....Management needs training as they have no clue as to what they are doing. So if you know how to lie or act like you know what your talking about you will get the job
Nothing, it is what it is and they don't care about experience
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