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Mercy Overview

www.mercy.net
Chesterfield, MO
1001 to 5000 employees
1871
Nonprofit Organization
Health Care
$100 to $500 million (USD) per year
Mercy, named one of the top five large U.S. health systems in 2016 by Truven, an IBM company, is the fifth largest Catholic health care system in the U.S. and serves millions annually.

Mercy includes 45 acute care and specialty (heart, children’s ... Read more

Mission: As the Sisters of Mercy before us, we bring to life the healing ministry of Jesus through our compassionate care and exceptional service.

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Mercy – Why Work For Us?


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Transforming the Health of Our Communities.

Mercy, named one of the top five large U.S. health systems in 2016 by Truven, an IBM company, is the fifth largest Catholic health care system in the U.S. and serves millions annually. Mercy includes 45 acute care and specialty (heart, children’s, orthopedic and rehab) hospitals, more than 700 physician practices and outpatient facilities, 40,000 co-workers and more than 2,000 Mercy Clinic physicians in Arkansas, Kansas, Missouri and Oklahoma. Mercy also has outreach ministries in Louisiana, Mississippi and Texas. For more about Mercy, visit www.mercy.net.


Mercy Heritage

  • Sisters of Mercy Founder Catherine McAuley opens the first House of Mercy in 1827 in Dublin, Ireland
  • During the Crimean War, in the mid 1800s, Sisters of Mercy work alongside Florence Nightingale
  • First Mercy hospital in the world opens in Pittsburgh, Pa., in 1857
  • By the late 1800s, the Sisters of Mercy found more schools than any other religious order in the English-speaking world
  • Central Bank of Ireland honors Founder Catherine McAuley for her impact on Irish culture by putting her picture on a £5 note
  • Sisters of Mercy are currently seeking sainthood through the Roman Catholic Church for Founder Catherine McAuley
  • Sisters of Mercy Health System, which was formed in 1986, transitioned in 2011 to one name - Mercy - across four states


Mercy Hospitals

Mercy operates acute care, specialty care and critical access hospitals in communities across four states.


Mercy Clinic

Across four states, a team of more than 2,000 Mercy primary and specialty care physicians, 600 advanced practitioners and supporting staff deliver health care services through more than 300 offices. 


Outreach Ministries

Mercy serves a variety of special needs, particularly for low-come patients, in Louisiana, Mississippi and Texas.

  • Mercy Family Center is a behavioral health clinic for adolescents and their families, serving New Orleans, Louisiana.
  • Mississippi Health Advocacy Program in Jackson, Mississippi, focuses on improving health policies, practices and funding, especially for the poor and needy.
  • Mercy Ministries of Laredo provides primary health care services, a domestic violence shelter and an education center in Laredo, Texas.


Technology:

  • Mercy Virtual Care Center is the world's first - dedicated entirely to care outside its own walls, monitoring patients 24/7/365 using high-speed data and video connections and medically intervening when and where patients need it with a comprehensive team approach
  • Among the first organizations in the U.S. to have a comprehensive, integrated electronic health record that provides real-time, paperless access to patient information 
  • MyMercy, a free service, allows patients to connect online with their doctors, plus see medical information, view test results, renew prescriptions, schedule appointments and e-visits using a personal computer, tablet or smartphone
  • Health Information and Management Systems Society, a global leader in health care technology, designated Mercy a stage six of a seven-stage process, joining the ranks of health care leaders such as Johns Hopkins and Mayo Clinic 
  • $60 million data center provides fail-safe protection and power. When an EF5 tornado struck Mercy’s Joplin facility in 2011, patient records electronically backed up at offsite data center were immediately available 
  • Mercy SafeWatch, the largest single hub electronic ICU in the nation, provides 24-hour vigilance to critically ill patients. Alongside on-site medical teams, high-definition cameras and sophisticated technology allow specialized ICU physicians and nurses in a central command center to expand each patient’s care team 


Achievements:

  • Named one of the top five large U.S. health systems in 2016 by Truven, an IBM company, with the only independent study of its kind to combine rigorous analysis of patient care for more than 300 health systems and nearly 3,000 hospitals
  • Named a top American employer by Forbes magazine, ranking 108 among 500 employers in the U.S. and spanning 25 industries
  • Named 2016 "Most Wired" health care organization by the American Hospital Association - the thirteenth time since 1999 - and among only a dozen health systems to be designated as advanced by improving chronic disease management services for patients at home and also improving care based on medical literature
  • Named one of the world's top health care supply chain operations
  • Ranked as the fourth largest medical group in the U.S. based on a report by SK&A, a leading provider of health care data, compliance solutions and market research. Mercy Clinic, Mercy's physician-governed group of medical providers, is in the company of Kaiser Permanente Medical Group (No. 1), Cleveland Clinic (No. 2) and Mayo Clinic (No. 3)
  • Ranked the fifth largest Catholic health care system in the nation
  • Named an "Elite 100" finalist by InformationWeek for Mercy's information technology, alongside top business technology innovators such as Coca-Cola, FedEx and Boeing
  • Named "Project of the Year" by construction insiders for Mercy's storm-hardened hospital in Joplin, Missouri, that has set the standard in tornado readiness


Green:

  • In Fiscal Year 2012, Mercy saved more than $2 million and diverted more than 80,000 pounds of waste from local landfills. Since beginning a green initiative in 2009 that involves reprocessing medical devices, Mercy has more than doubled its savings and quadrupled the amount of waste that no longer goes to landfills

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Bringing Healing Ministry to Life Mercy’s Mission.

As the Sisters of Mercy before us, we bring to life the healing ministry of Jesus through our compassionate care and exceptional service.

The mission statement of Mercy is an inspiring reminder of our calling. It also unites and directs activities across our entire health and human services ministry.

Mercy’s Vision

We are the people of Mercy Health Ministry. Together, we are pioneering a new model of care. We will relentlessly pursue our goal to get health care right. Everywhere and every way that Mercy serves, we will deliver a transformative health experience.

Mercy’s Values

These values guide what Mercy co-workers do and what direction we take. We consider them unchanging.

Dignity  We cherish each person as created in the image of God.

Excellence  We give only the best for those entrusted to our care.

Justice  We pledge to be in right relationship with one another with a particular concern for people who are economically poor.

Service  We seek out and put the needs of others first.

Stewardship  We wisely use our talents and resources to strengthen Mercy as a ministry of the Church.

While all five values are important to how we make decisions, dignity is the base on which all the others rest. Because all people are created in the image and likeness of God, each person deserves to be treated with respect.

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Our Spirit... It Makes a Difference

We’re actively working to make health care easier, more personal and compassionate for the 3 million lives we touch each year. We use new technology and ideas to serve patients. But more importantly, we rely on the dedication and commitment of people like you to make it work.

When you join Mercy, you are part of a community that is embracing a new way to care for people. You’ll not only build your skills and grow in your career, you’ll know you are delivering a better experience for patients and their families.

People are called to Mercy for many reasons, and those same feelings cause many of them to serve with us for many years. Some describe it “feeling at home.” Others share a passion to serve their community. And some simply understand the importance of helping people. We invite you to discover why Mercy is so unique, and how you can become a part of our mission to create a better health care experience.

Mercy is an equal opportunity employer valuing all job seekers including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to disabilityaccommodations@mercy.net or calling us at 844-628-3401. Please note: Emails and phone calls not related to disability accommodations will not receive a response.

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Caring for Co-workers Who Care for Our Communities

Your health, well-being and development are important to you, and they are equally valued by Mercy. Mercy co-workers enjoy a variety of benefits that allow them to take care of themselves and their families.

A brief summary of benefits our co-workers receive:

  • Comprehensive medical, dental and vision insurance for full- and part-time co-workers
  • Mercy-paid life insurance for full-time and part-time co-workers
  • Long-term disability coverage
  • Paid time off (vacation, holiday and sick paid time off)
  • Retirement program which includes an employer match plus an employer contribution based on years of service
  • Co-worker assistance plan for full- and part-time co-workers and their immediate family members
  • Tuition reimbursement

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Rooted in the healing ministry of Jesus and inspired by the Sisters of Mercy tradition of caring, Mercy continues to touch the lives of 3 million patients annually. We serve communities in Arkansas, Kansas, Missouri and Oklahoma, with outreach ministries in Texas, Louisiana and Mississippi.

Today, we are building upon our legacy of listening and developing healthier communities. Through surveys and community roundtable meetings, we listen intently to the voice of those we serve.

Now, under the united name of Mercy, we are more prepared than ever to face the health care challenges of our day and deliver on the promise of more personal, coordinated and comprehensive care.

We urge you to explore where Mercy lives in your community and help us build a healthier future.

Mercy Reviews

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    "Great place to work"

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    I have been working at Mercy full-time

    Pros

    There are a lot of opportunities for growth, they do a lot of community outreach, and there are wonderful programs for employee assistance such as the coworker crisis fund where they help coworkers during rough times.

    Cons

    They are VERY selective in their hiring process and tend to not take chances when hiring someone.

See All 466 Reviews

Mercy Interviews

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Getting an Interview

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  1.  

    Nurse Extern Interview

    Anonymous Employee in Fort Smith, AR
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Mercy (Fort Smith, AR).

    Interview

    Great process! HR department was very encouraging and helpful. It felt very easy and conversational. The most important piece of advice I would give is to add community service to your resume. They found that a huge bonus, because they feel doing community service, tells a lot about you as a person. They feel that if you are willing to dedicate your time for free to others, then you'll be fantastic when they are paying you.

    Interview Questions

    • Have you had any community service experience?   1 Answer
See All 92 Interviews

Mercy Awards & Accolades

  • Truven Top 100 Hospitals, Modern Healthcare, 2016
  • Truven Top 15 Health Systems, Truven Health Analytics, 2016
  • America's Best Employers, Forbes, 2016
  • Top 50 Cardiovascular Hospitals, Truven Health Analytics, 2015
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