Working at MetLife | Glassdoor

MetLife Overview

New York, NY
10000+ employees
1868
Company - Public (MET)
$10+ billion (USD) per year
MetLife, Inc. is a leading global provider of insurance, annuities, employee benefits and asset management, serving approximately 100 million customers and more than 90 of the top one hundred FORTUNE 500® companies. Through its subsidiaries and affiliates, MetLife has ... Read more

Mission: MetLife was founded on a simple, powerful insight: Everyone needs access to the right financial tools to pursue more from life.


Glassdoor Awards

Best Places to Work: 2009 (#40)

Company Updates

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MetLife – Why Work For Us?


Our success as a company begins with our employees, which is why we offer a workplace where employees can realize their full potential. We help employees grow and thrive by providing training and development opportunities, emphasizing health and wellness and promoting diversity and inclusion.

From local teams to across our global MetLife community, diverse teams generate more innovative ideas. Our collaborative work environment underpins our ability to make a difference in people’s lives and be a leader in our industry.

Now is an exciting time to be part of MetLife. Watch how employees are making a difference at our company, and for the customers and communities we serve.

We are committed to supporting our employees’ priorities, interests, and needs in order to keep them engaged, motivated, and inspired. Our goal is to create an environment of trust, respect, and inclusiveness for all and to continue to cultivate a workplace that prioritizes health and wellness.

Watch what Hank has to say about his role and experience since joining MetLife.

 

Technology is disrupting all kinds of industries, and the insurance industry is no exception. Now more than ever, customers have come to expect digital services and products. At MetLife, we want to lead the charge in this area. We are committed to transforming the global insurance industry by pursuing innovation and using digital technologies to redefine the customer experience. We look at Digital as being part of everyone’s job description – a common thread linking all of our teams around the world.



Our success as a company begins with our employees, which is why we offer a workplace where employees can realize their full potential. We help employees grow and thrive by providing training and development opportunities, emphasizing health and wellness and promoting diversity and inclusion.

From local teams to across our global MetLife community, diverse teams generate more innovative ideas. Our collaborative work environment underpins our ability to make a difference in people’s lives and be a leader in our industry.

Now is an exciting time to be part of MetLife. Watch how employees are making a difference at our company, and for the customers and communities we serve.


MetLife is opening a new customer service center in downtown Omaha and expects to hire 150+ people. To learn more and apply today, click here!

If you’re an experienced, dedicated customer service representative who wants to help our millions of customers around the globe achieve financial security and independence, this new MetLife Global Customer Care center is the place you want to be. Our global team helps our customers navigate life’s journey in many regions and cultures. In turn, we help our employees grow and thrive by providing training and development, emphasizing health and wellness, and promoting diversity and inclusion.

Because the Omaha Customer Care center is new, it represents a unique opportunity to get in on the ground floor and help shape the local culture of this exciting venture.

MetLife Reviews

3.4
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Approve of CEO
MetLife President and CEO Steven A. Kandarian
Steven A. Kandarian
1,038 Ratings
  • Featured Review

    Helpful (2)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MetLife full-time

    Pros

    Smart, dedicated colleagues. Beautiful workspace. Healthy overall environment. Come here to learn how to solve problems.

    Cons

    It's a huge company, so it has its fair share of red tape.

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MetLife Photos

MetLife photo of: Love those adjustable height desks!
MetLife photo of: Office room
MetLife photo of: MetLife
MetLife photo of: MetLife
MetLife photo of: MetLife office
MetLife photo of: MetLife Global Technology Campus (Photo: Business Wire)
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MetLife Interviews

Experience

Experience
59%
24%
17%

Getting an Interview

Getting an Interview
45%
15%
13%
12
6
5
4

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

     

    Inbound Sales Personal Lines Interview

    Anonymous Employee in Charlotte, NC
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at MetLife (Charlotte, NC) in April 2018.

    Interview

    Filled out application online and a week later received an email inviting me to a phone screen with a recruiter. The phone screen was about 20 minutes long, mostly going over the position details as well as a couple questions about my background in insurance. Received an email the next day to move forward with a face to face interview the following week. My face to face was with two hiring managers, one in person and one on speaker phone (he was remotely located at the Henderson location) To me, this was the easy part as our interview was more like a conversation. Both managers did a really good job breaking down the job specifics and giving realistic expectations. I did appreciate that they weren’t super stiff and dry (i hate stuffy interviews) and actually talked to me instead of it feeling like an interrogation. After the face to face, i got an email a couple days later to schedule a time to speak with the director of the general agency (round 3). The interesting part about this is they had Saturday times available which i accepted. I figured they wanted to see if i would take time out of my weekend to speak with her, especially considering the next times available were a week later. Anywho, everything paid off and i was offered the position:)

    Interview Questions

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MetLife Awards & Accolades

  • 100 Best Companies for Working Mothers, Working Mother Magazine, 2015
  • Top Company for Executive Women, National Association of Female Executives, 2015
  • Perfect Score on the Corporate Equality Index, Human Rights Campaign, 2016
  • Military Friendly Employer, GI Jobs, 2016
  • Most Innovative Company of the Year (Large) - Gold, Best in Biz Awards, 2014
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Work at MetLife? Share Your Experiences

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