Mission: The mission of Methodist Healthcare Ministries is "Serving Humanity to Honor God" by improving the physical, mental and spiritual health of those least served in the Rio Texas Conference area of The United Methodist Church. The mission ...
Staff working directly with clients and community members are dedicated and committed to helping transform lives. I had the privilege of working with individuals who truly upheld the Core Values of the organization. Most managers and directors were strong advocates for their employees. The ability to work on new and emerging areas of concern in the health field was encouraged by some leaders. Depending on your role, you could meet community organizations outside of San Antonio that were deeply impacted by MHM's philanthropy and help share their story with the greater MHM family. I felt surrounded by compassionate, highly intelligent and skilled professionals who truly felt a calling in their work. There were opportunities to share ideas and thoughts among group members and connect with the Director of Church Connections to ensure alignment with the work and mission of the organization.
MHM has a large financial resource that many other nonprofits do not. This allowed staff members opportunities not usually found in other groups. Employee benefits were generous. I truly appreciated HR's ongoing communication to help employees tap into various opportunities and being open to suggestions. The HR Director is approachable and knowledgeable.
Unfortunately, the dominance of male leaders allows the organization to be misled at time. There is not much diversity on the board or executive team. I witnessed some disrespectful conversations and statements from male leadership towards female employees and leaders. I also witnessed certain directors outright lie about other staff members. Yet, even once reported, it did not seem like much action was taken. The disheartening part of this is the inability or reluctance of other executive leadership to correct this behavior or take a stance of not tolerating such behavior.
Very little communication from the board on big developments or changes until very recently (Summer 2016). However, it seems the executive leadership and board members are more concerned with managing the for-profit hospital, Methodist Hospital System, than being directly involved with the happenings of the mission organization, MHM.
Advice to Management
Take the time to get to know team members in small group settings and listen. Listen without needing to answer or having a course of action. This will help mend bridges. Opportunities like Retreat Day are not the events to tackle serious concerns. You will learn more from dedicated staff in smaller, genuine settings. And if listening isn't a skill you possess, tap into other leadership personnel who are capable of this to help you.
The process took a week. I interviewed at Methodist Healthcare Ministries of South Texas (San Antonio, TX) in March 2012.
Interview process was swift and painless. Everyone was extremely polite, nice and professional. The interview questions were behavioral-based which means there is not really a "right" answer. It was also well-organized. The fact that it was a panel-interview can be stressful. But everyone was at ease, which helped.
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