Working at Metromile | Glassdoor

Metromile Overview

San Francisco, CA
201 to 500 employees
Company - Private
Insurance Carriers
Unknown / Non-Applicable
Metromile is the leading pay-per-mile car insurance product in the U.S. We’re disrupting a $250 billion auto insurance category, that has not changed for over 80 years, by offering an entirely new type of insurance that charges customers based on the miles they drive ... Read more

Mission: At Metromile, our mission is to invent smarter ways to manage risk.

Glassdoor Awards

Best Places to Work: 2018 (#20), 2017 (#6)

Company Updates

  • Today in our San Francisco office, we welcomed Aubrey Blanche from Atlassian, to teach us about her learnings in Diversity & Inclusion. She believes that leading with empathy is the key to driving meaningful, sustainable change and creating highly effective teams. We are so grateful she was able to share her knowledge with us!


  • Tuesday was the first day of our 2018 Hackathon at Metromile! This week our developers, designers and engineers will collaborate intensively on projects and ideas the company may implement to help Metromile become more efficient. Stay tuned for our showcase on Friday!

    #developers #design #engineering

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Metromile – Why Work For Us?

Metromile is the leading pay-per-mile car insurance product in the U.S.  We’re disrupting a $250 billion auto insurance category, that has not changed for over 80 years, by offering an entirely new type of insurance that charges customers based on the miles they drive.  We call it pay-per-mile. We believe paying for what you use is more fair and more affordable. We also believe in the power of data science and machine learning to make car insurance better, easier and more transparent.

Our claims automation is powered by AVA, Metromile’s AI claims system and includes several automated elements.  For every task that doesn’t involve a human touch, AVA makes the entire claims process frictionless for the consumer and the adjuster.  Using sensor data from multiple sources, AVA Virtual Witness can reconstruct an accident and give relevant information about the incident to the claims team.

The combination of affordable car insurance and industry leading technology has allowed Metromile to revolutionize the insurance industry, making it more intelligent, seamless, and more accessible than ever before, resulting in happier customers.


At Metromile, we hold ourselves accountable to six core values:

  1. We create fiercely loyal customers.
  2. We are actively transparent.
  3. We act with integrity every time.
  4. We invent the future.
  5. We strive for focused execution.
  6. We believe leadership is about enabling the team.
At the top of the list of our company values is “We create fiercely loyal customers.” Quite simply, we want to deliver extraordinary experiences to our customers and build a relationship based on trust. Fairness was at the genesis of our pay-per-mile car insurance product, and we continue to earn trust by ensuring fairness remains integral to our products and services.

Our employees are some of the smartest people we know. We offer a product that is revolutionizing the way people think about car insurance so in turn we look for people that think unconventionally. This means they investigate, they are curious and they work hard to create superior products. We always want people willing to challenge our assumptions along the way so that we can anticipate and react to risks. At the same time, we don’t suffer jerks. We’re tackling hard problems and need people to work together to do so. As such, we look for people that - not that you have to share - you wouldn't mind sharing a desk with them if you had to.

We offer a competitive salary, benefits including health, dental and vision and in many cases, equity. Employees can take advantage of pre-tax savings benefits through HSA, FSA and 401k accounts. We have generous time off policies, paid parental leave, and income replacement programs. Employees receive commuter benefits such as a monthly transit and bicycle subsidies, as well as wellness benefits. We also offer catered lunches, a fully stocked kitchen and in-office happy hours.

We are among the winners of the annual Glassdoor Employees’ Choice Awards, a list of the Best Places to Work in 2017 & 2016. Join our incredible team & make moves with us.

We work hard and play hard. Metromile has a dedicated Culture Committee that focuses on monthly events and happenings within the company and recognition including anniversaries and birthdays. The group is a representation of each team and office so committee members also provide a voice for employees and offer feedback to leadership on a regular basis. Our Culture Committee plans weekly social events including movie nights, pot-luck lunches, game nights, guest speakers, company sports teams, and many other things that employees can take advantage of as well.

We have an open door policy that encourages employees to share their opinions, suggestions, or discuss any matter that is important to them.At Metromile this means that every manager's door is open to every employee. If we actually had doors.

Our headquarters are in San Francisco but we have offices in Tempe, Arizona and Boston, Massachusetts as well.

Our office in San Francisco is in SoMa and actually occupies space from an old car parking garage which is funny given we’re a car-related company. The office itself was designed to fit our needs so it provides an open office with plenty of space to collaborate with each other, work quietly or even relax. The centralized location allows people to get out to grab lunch, run errands, pop into MoMA for some creative inspiration or even take a breather at Yerba Buena Park.

Metromile Reviews

Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Metromile Chief Executive Officer Dan Preston
Dan Preston
81 Ratings
  • "Exciting place to be with tons of opportunities"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Positive Outlook
    Approves of CEO

    I have been working at Metromile full-time (Less than a year)


    Scaling really fast, means tons of opportunities to grow and design, applications
    A lot of autonomy as an engineer, engineering leadership will put trust in you to do the right thing
    Really smart people to work with


    Growing pains of a startup that are only natural but could not be for everyone

See All 103 Reviews

Metromile Photos

Metromile photo of: Summerpalooza SF
Metromile photo of: Tempe Office Party
Metromile photo of: Summerpalooza SF
Metromile photo of: Tempe Office Party
Metromile photo of: Recruiting Team Outing
Metromile photo of: St. Patrick's Day Celebration
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Metromile Interviews



Getting an Interview

Getting an Interview




  1. Helpful (1)  

    Javascript Engineer Interview

    Anonymous Employee in San Francisco, CA
    Accepted Offer
    Positive Experience
    Difficult Interview


    I applied through a recruiter. The process took 4 weeks. I interviewed at Metromile (San Francisco, CA) in February 2016.


    I was headhunted for this position through The company definitely values skill over a degree. I only have a high school diploma, but a ton of programming experience I was able to showcase. The process took a few weeks; each interaction was spaced out over a couple business days which consisted of an initial phone call, an over-the-phone technical interview, an onsite technical interview, and a final interview with the CTO over-the-phone.

    The phone interview consisted of a few Javascript questions. Although the role is full-stack, my position was going to be front-end focused due to my experience, so I was asked fairly straight-forward HTML/CSS questions, and some difficult JS coding puzzles in the mix.

    The onsite technical interview ramped up in difficulty quickly. They were nothing outrageous, and each interviewer was very happy to clear up details and any questions I had. All the questions I asked, I felt, were tailored to my experience. I was able to answer most questions with a good balance of speed, efficiency and style. I also feel like personality played a big part in the hiring process; you really have to be able to get along with the team members and I feel as though striking up conversation and making a few jokes helped.

    Interview Questions

    • Implement a Javascript Promise object.   1 Answer
    • Implement a few front-end effects involving event listeners and event propagation.   Answer Question
See All 42 Interviews

Metromile Awards & Accolades

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