Working at Metromile | Glassdoor

Metromile Overview

San Francisco, CA
201 to 500 employees
Company - Private
Insurance Carriers
Unknown / Non-Applicable
Metromile is the leading pay-per-mile car insurance product in the U.S. We’re disrupting a $250 billion auto insurance category, that has not changed for over 80 years, by offering an entirely new type of insurance that charges customers based on the miles they drive ... Read more

Mission: At Metromile, our mission is to invent smarter ways to manage risk.

Glassdoor Awards

Best Places to Work: 2018 (#20), 2017 (#6)

Company Updates

  • Big news! We'll be partnering with Turo to offer a brand new fractional insurance policy specifically designed for Turo hosts and flexible car ownership.

    Metromile and Turo are Teaming Up to Redefine Auto Insurance - Metromile

    We're planning to partner with Turo to offer a brand new fractional insurance policy for shared mobility. Turo hosts will pay an affordable monthly base rate plus a per mile rate only on the miles they drive themselves. As personal mobility evolves from traditional car ownership to shared mobility, auto insurance must evolve to ...

  • The best design teams aren’t made up of designers with the same sensibilities and skills. The same is true for a band of adventurers," says design head Matt Stein. Read how playing Dungeons & Dragons is paying off for our team.

    Dungeons & Dragons & Design

    This isn't where I thought I'd start with my first Medium post, but here I am. Dungeons & Dragons. Or as we call it on our weekly calendar invite: " Dn??". I used to play Dungeons and Dragons as a teenager, against most social norms at the time and loved every second.

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Metromile – Why Work For Us?

Metromile is the leading pay-per-mile car insurance product in the U.S.  We’re disrupting a $250 billion auto insurance category, that has not changed for over 80 years, by offering an entirely new type of insurance that charges customers based on the miles they drive.  We call it pay-per-mile. We believe paying for what you use is more fair and more affordable. We also believe in the power of data science and machine learning to make car insurance better, easier and more transparent.

Our claims automation is powered by AVA, Metromile’s AI claims system and includes several automated elements.  For every task that doesn’t involve a human touch, AVA makes the entire claims process frictionless for the consumer and the adjuster.  Using sensor data from multiple sources, AVA Virtual Witness can reconstruct an accident and give relevant information about the incident to the claims team.

The combination of affordable car insurance and industry leading technology has allowed Metromile to revolutionize the insurance industry, making it more intelligent, seamless, and more accessible than ever before, resulting in happier customers.

Our Values:

Create fiercely loyal customers

  • It’s not just about getting customers, it's about keeping them. We build loyalty through fairness, innovation, and learning from our mistakes

Invent the future

  • Unconventional thinking leads to remarkable results. We investigate, we’re curious, we do things that can’t be done. Because it’s fun. Because it’s hard. And because no one else can.

Execute with focus

  • Take ownership. Bring clarity to complexity. Drive to outcome. And never underestimate the power of priorities.

Make Transparent a verb

  • Communicate clearly, address tough issues, and give good context. If you can’t broadcast every detail, we understand. Share what’s important, when it’s important. But don’t say nothing.

Set a Round Table

  • Diversity isn’t a destination. It’s a compass. It’s how we think, hire, collaborate, and create. Different opinions, backgrounds, and identities make us stronger, and more innovative. 

Our employees are some of the smartest people we know. We offer a product that is revolutionizing the way people think about car insurance so in turn we look for people that think unconventionally. This means they investigate, they are curious and they work hard to create superior products. We always want people willing to challenge our assumptions along the way so that we can anticipate and react to risks. At the same time, we don’t suffer jerks. We’re tackling hard problems and need people to work together to do so. As such, we look for people that - not that you have to share - you wouldn't mind sharing a desk with them if you had to.

What We Offer:

  • Competitive salary
  • Health, dental and vision benefits and in many cases, equity
  • Pre-tax savings benefits through HSA, FSA and 401k accounts
  • Generous time off policies
  • Paid parental leave
  • Income replacement programs
  • Commuter benefits (Transit, Parking, and Bicycle)
  • Wellness benefits
  • Catered lunches
  • Fully stocked kitchen
  • In-office happy hours

We are among the winners of the annual Glassdoor Employees’ Choice Awards, a list of the Best Places to Work in 2017 & 2016. Join our incredible team & make moves with us.

Our mission is to invent smarter ways to manage risk. Our purpose is to make insurance more fair and less complicated. We call ourselves...Metromilers!

5 things we know to be true:

  • Create Fiercely Loyal Customers
  • Invent the Future
  • Execute with Focus
  • Set a Roundtable
  • Make Transparent a Verb

With our values in mind, we have made it our focus to help our teams live and work well together.

Our headquarters is located in San Francisco and we have two additional offices in Tempe, Arizona, and Boston, Massachusetts. 

Our office in San Francisco is in SoMa and actually occupies space from an old car parking garage which is funny given we’re a car-related company. The office itself was designed to fit our needs so it provides an open office with plenty of space to collaborate with each other, work quietly or even relax. The centralized location allows people to get out to grab lunch, run errands, pop into MoMA for some creative inspiration or even take a breather at Yerba Buena Park.

Our Tempe, Arizona Office

Our Boston, Massachusetts Office

Metromile Reviews

Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Metromile Chief Executive Officer Dan Preston
Dan Preston
101 Ratings
  • "Making transparency a verb"

    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Approves of CEO

    I have been working at Metromile full-time


    People really encourage transparency here. Everyone is friendly and welcoming! Inclusive and collaborative culture. Learning new materials every day. Growth is encouraged withinin.


    There is no 401k match.

See All 123 Reviews

Metromile Photos

Metromile photo of: Summerpalooza SF
Metromile photo of: Our Tempe Sales and Service Teams
Metromile photo of: Pingpong Tournament - SF office
Metromile photo of: Ribbon cutting ceremony for our new office in Tempe. The Mayor of Tempe and our CEO, Dan
Metromile photo of: New Tempe Office
Metromile photo of: Tempe Outing
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Metromile Interviews



Getting an Interview

Getting an Interview




  1. Helpful (3)  

    Javascript Engineer Interview

    Anonymous Employee in San Francisco, CA
    Accepted Offer
    Positive Experience
    Difficult Interview


    I applied through a recruiter. The process took 4 weeks. I interviewed at Metromile (San Francisco, CA) in February 2016.


    I was headhunted for this position through The company definitely values skill over a degree. I only have a high school diploma, but a ton of programming experience I was able to showcase. The process took a few weeks; each interaction was spaced out over a couple business days which consisted of an initial phone call, an over-the-phone technical interview, an onsite technical interview, and a final interview with the CTO over-the-phone.

    The phone interview consisted of a few Javascript questions. Although the role is full-stack, my position was going to be front-end focused due to my experience, so I was asked fairly straight-forward HTML/CSS questions, and some difficult JS coding puzzles in the mix.

    The onsite technical interview ramped up in difficulty quickly. They were nothing outrageous, and each interviewer was very happy to clear up details and any questions I had. All the questions I asked, I felt, were tailored to my experience. I was able to answer most questions with a good balance of speed, efficiency and style. I also feel like personality played a big part in the hiring process; you really have to be able to get along with the team members and I feel as though striking up conversation and making a few jokes helped.

    Interview Questions

    • Implement a Javascript Promise object.   1 Answer
    • Implement a few front-end effects involving event listeners and event propagation.   Answer Question
See All 52 Interviews

Metromile Awards & Accolades

  • Best Small and Medium Companies to Work For, Glassdoor Employees Choice Award, 2018
  • Best Small and Medium Companies to Work For, Glassdoor Employees Choice Award, 2017

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