Working at Metromile | Glassdoor

Metromile Overview

San Francisco, CA
201 to 500 employees
Company - Private
Insurance Carriers
Unknown / Non-Applicable
If you live in the city, chances are you get around in a variety of different ways – your car, public transit, your bike, maybe even your own two feet. Which got us thinking – if the way you use your car in the city changes, then shouldn’t the ... Read more

Mission: At Metromile, our mission is to empower drivers by creating a more connected and informed car ownership experience.

Glassdoor Awards

Best Places to Work: 2018 (#20), 2017 (#6)

Company Updates



    Fitbit For Your Car: Insurer Metromile Tracks Your Mileage And Bills Accordingly

    For three decades, Philadelphia resident Susan Gibbons bought car insurance from State Farm. In recent years, she had occasionally called the company to find out if she might qualify for a lower rate since she drives fewer than 1,000 miles per year. State Farm's answer was no.

See AllSee All

Metromile – Why Work For Us?

Metromile is a start-up with a soft spot for cars, a roadmap of great ideas, and a desire to seriously challenge the status quo. You could think of us as the David to the auto insurance industry's Goliath. Our product leverages mobile technology, automotive telematics, and data-driven applications to make a car's data accessible AND useful to modern drivers.

Our app crunches all the data to offer: trip stats, decoded check-engine lights, street sweeping alerts, and car location. For those who don't log a lot of miles each year, we offer the revolutionary alternative of pay-per-mile insurance.


At Metromile, we hold ourselves accountable to six core values:

  1. We create fiercely loyal customers.
  2. We are actively transparent.
  3. We act with integrity every time.
  4. We invent the future.
  5. We strive for focused execution.
  6. We believe leadership is about enabling the team.
At the top of the list of our company values is “We create fiercely loyal customers.” Quite simply, we want to deliver extraordinary experiences to our customers and build a relationship based on trust. Fairness was at the genesis of our pay-per-mile car insurance product, and we continue to earn trust by ensuring fairness remains integral to our products and services.


Our employees are some of the smartest people we know. We offer a product that is revolutionizing the way people think about car insurance so in turn we look for people that think unconventionally. This means they investigate, they are curious and they work hard to create superior products. We always want people willing to challenge our assumptions along the way so that we can anticipate and react to risks. At the same time, we don’t suffer jerks. We’re tackling hard problems and need people to work together to do so. As such, we look for people that - not that you have to share - you wouldn't mind sharing a desk with them if you had to.

We offer a competitive salary, benefits including health, dental and vision and in many cases, equity. Employees can take advantage of pre-tax savings benefits through HSA, FSA and 401k accounts. We have generous time off policies, paid parental leave, and income replacement programs. Employees receive commuter benefits such as a monthly transit and bicycle subsidies, as well as wellness benefits. We also offer catered lunches, a fully stocked kitchen and in-office happy hours.

We are among the winners of the annual Glassdoor Employees’ Choice Awards, a list of the Best Places to Work in 2017. Join our incredible team & make moves with us.

We work hard and play hard. Metromile has a dedicated Culture Committee that focuses on monthly events and happenings within the company and recognition including anniversaries and birthdays. The group is a representation of each team and office so committee members also provide a voice for employees and offer feedback to leadership on a regular basis. Our Culture Committee plans weekly social events including movie nights, pot-luck lunches, game nights, guest speakers, company sports teams, and many other things that employees can take advantage of as well.

We have an open door policy that encourages employees to share their opinions, suggestions, or discuss any matter that is important to them.At Metromile this means that every manager's door is open to every employee. If we actually had doors.

Our headquarters are in San Francisco but we have offices in Tempe, Arizona and Boston, Massachusetts as well.

Our office in San Francisco is in SoMa and actually occupies space from an old car parking garage which is funny given we’re a car-related company. The office itself was designed to fit our needs so it provides an open office with plenty of space to collaborate with each other, work quietly or even relax. The centralized location allows people to get out to grab lunch, run errands, pop into MoMA for some creative inspiration or even take a breather at Yerba Buena Park.

Metromile Reviews

Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Metromile Chief Executive Officer Dan Preston
Dan Preston
60 Ratings
  • Helpful (1)

    "Exciting growth potential"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at Metromile full-time


    Lot of great managers in the business and a unique opportunity to disrupt a huge industry.


    Growing pains like any other tech startup.

See All 78 Reviews

Metromile Photos

Metromile photo of: SF Office
Metromile photo of: Tempe Holiday Party
Metromile photo of: SF Holiday Party
Metromile photo of: Halloween at Metromile
Metromile photo of: Marketing Graffiti Outing
Metromile photo of: Office celebration
See All PhotosSee All

Metromile Interviews



Getting an Interview

Getting an Interview





    Recruiting Coordinator Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience


    I applied online. The process took 2 weeks. I interviewed at Metromile.


    I was contacted by the sourcer for the initial phone screen and then brought onsite the next week. I met with 2 recruiters and the VP of People. I felt like the interview panel was unprepared. They didn't know what questions to ask me. As recruiters, you're talking to candidates every day, they should know what questions to ask me... I didn't have very engaging conversations. One of the recruiters kept stroking his hair and beard which was a little disgusting and distracting. I received a call from another sourcer the next week letting me know they moved forward with someone else with more experience. I have over a year of experience. Good luck finding someone with more experience who is willing to be an RC on a team that has no structure.

    Interview Questions

    • How do you manage your time and prioritize your workload?   Answer Question
See All 35 Interviews

Metromile Awards & Accolades

Let us know if we're missing any workplace or industry recognition – Add Awards

Work at Metromile? Share Your Experiences

  • Star
  • Star
  • Star
  • Star
  • Star
Click to Rate