Mission: At Metromile, our mission is to invent smarter ways to manage risk.
Our newest Metromiler: CTO Paw Andersen! "When I think about the future of mobility, I see Metromile as a key player in expanding individual freedom.” Read more about why he joined http://glassdoor.com/slink.htm?key=vMXBQ
Meet our largest Sr. Customer Experience Training class in the history of Metromile! We are excited to continue to grow our Metromile family -- interested in joining us? We're hiring for many roles across the company. http://glassdoor.com/slink.htm?key=vMAkN
Metromile is the leading pay-per-mile car insurance product in the U.S. We’re disrupting a $250 billion auto insurance category, that has not changed for over 80 years, by offering an entirely new type of insurance that charges customers based on the miles they drive. We call it pay-per-mile. We believe paying for what you use is more fair and more affordable. We also believe in the power of data science and machine learning to make car insurance better, easier and more transparent.
Our claims automation is powered by AVA, Metromile’s AI claims system and includes several automated elements. For every task that doesn’t involve a human touch, AVA makes the entire claims process frictionless for the consumer and the adjuster. Using sensor data from multiple sources, AVA Virtual Witness can reconstruct an accident and give relevant information about the incident to the claims team.
The combination of affordable car insurance and industry leading technology has allowed Metromile to revolutionize the insurance industry, making it more intelligent, seamless, and more accessible than ever before, resulting in happier customers.
It’s not just about getting customers, it's about keeping them. We build loyalty through fairness, innovation, and learning from our mistakes
Invent the future
Unconventional thinking leads to remarkable results. We investigate, we’re curious, we do things that can’t be done. Because it’s fun. Because it’s hard. And because no one else can.
Execute with focus
Take ownership. Bring clarity to complexity. Drive to outcome. And never underestimate the power of priorities.
Make Transparent a verb
Communicate clearly, address tough issues, and give good context. If you can’t broadcast every detail, we understand. Share what’s important, when it’s important. But don’t say nothing.
Set a Round Table
Diversity isn’t a destination. It’s a compass. It’s how we think, hire, collaborate, and create. Different opinions, backgrounds, and identities make us stronger, and more innovative.
Our employees are some of the smartest people we know. We offer a product that is revolutionizing the way people think about car insurance so in turn we look for people that think unconventionally. This means they investigate, they are curious and they work hard to create superior products. We always want people willing to challenge our assumptions along the way so that we can anticipate and react to risks. At the same time, we don’t suffer jerks. We’re tackling hard problems and need people to work together to do so. As such, we look for people that - not that you have to share - you wouldn't mind sharing a desk with them if you had to.
We offer a competitive salary, benefits including health, dental and vision and in many cases, equity. Employees can take advantage of pre-tax savings benefits through HSA, FSA and 401k accounts. We have generous time off policies, paid parental leave, and income replacement programs. Employees receive commuter benefits such as a monthly transit and bicycle subsidies, as well as wellness benefits. We also offer catered lunches, a fully stocked kitchen and in-office happy hours.
We are among the winners of the annual Glassdoor Employees’ Choice Awards, a list of the Best Places to Work in 2017 & 2016. Join our incredible team & make moves with us.
Our mission is to invent smarter ways to manage risk. Our purpose is to make insurance more fair and less complicated. We call ourselves...Metromilers! 5 things we know to be true; Create Fiercely Loyal Customers, Invent the Future, Execute with Focus, Set a Roundtable, and Make Transparent a Verb. With our values in mind, we have made it our focus to help our teams live and work well together.
Our headquarters is located in San Francisco and we have offices in Tempe, Arizona, and Boston, Massachusetts as well.
Our office in San Francisco is in SoMa and actually occupies space from an old car parking garage which is funny given we’re a car-related company. The office itself was designed to fit our needs so it provides an open office with plenty of space to collaborate with each other, work quietly or even relax. The centralized location allows people to get out to grab lunch, run errands, pop into MoMA for some creative inspiration or even take a breather at Yerba Buena Park.
I have been working at Metromile full-time (Less than a year)
Pros
Fun atmosphere with great people. Cutting edge innovative technology that will disrupt the industry.
Cons
Some growing pains as a start up.
Helpful (3)
Application
I applied through a recruiter. The process took 4 weeks. I interviewed at Metromile (San Francisco, CA) in February 2016.
Interview
I was headhunted for this position through Hired.com. The company definitely values skill over a degree. I only have a high school diploma, but a ton of programming experience I was able to showcase. The process took a few weeks; each interaction was spaced out over a couple business days which consisted of an initial phone call, an over-the-phone technical interview, an onsite technical interview, and a final interview with the CTO over-the-phone.
The phone interview consisted of a few Javascript questions. Although the role is full-stack, my position was going to be front-end focused due to my experience, so I was asked fairly straight-forward HTML/CSS questions, and some difficult JS coding puzzles in the mix.
The onsite technical interview ramped up in difficulty quickly. They were nothing outrageous, and each interviewer was very happy to clear up details and any questions I had. All the questions I asked, I felt, were tailored to my experience. I was able to answer most questions with a good balance of speed, efficiency and style. I also feel like personality played a big part in the hiring process; you really have to be able to get along with the team members and I feel as though striking up conversation and making a few jokes helped.
Interview Questions
