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Engaged Employer


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CompetitorsToys "R" Us, Hobby Lobby, PetSmart, JOANN Stores, Hobby Lobby, pOpshelfCreate Comparison
We’re here for the Makers – and you can be too! Come be a part of a beloved, fifty-year-old brand that’s transforming to be more genuine and human for our customers. We work each day to be here for Makers no matter when, where or how they shop. A creative path, made by you ...
Mission: We're here for the Makers.

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Michaels Reviews

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Approve of CEO
Michaels President and CEO Ashley Buchanan
Ashley Buchanan
994 Ratings
    Former Employee, less than 1 year
    Easton, MD
    CEO Approval
    Business Outlook


    Great place to work and opportunity


    No cons great place to work

    See All 8,324 Reviews

    Michaels Photos

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    Michaels Interviews

    Getting an Interview
    Applied online81%
    In Person10%
    Employee Referral4%

    1. Customer Service Representative (CSR) Interview

      Anonymous Employee in United States
      Declined Offer
      Positive Experience
      Average Interview


      Amazing and kind was a very welcoming experience over all. Lots of room for growth and they are ready to help. Very chill work environment and customers are sweet too.

      What do you believe your best quality is?

      Answer Question

    See All 1,337 interviews

    Company updates

    Employer logoMichaels
    Company News
    Michaels is the largest arts and crafts retail chain in North America. In addition to our retail outlets, The Michaels Companies also own multiple brands that allow us to collectively provide arts, crafts, framing, floral, home décor, and seasonal merchandise to hobbyists and do-it-yourself home decorators. We believe anyone can make, and we’re on a mission to inspire and encourage everyone to unleash his or her inner maker.
    Shared image - About

    Michaels Awards & Accolades

    • Great Place to Work CertifiedGreat Place to Work Institute2018

    Popular Careers with Michaels Job Seekers


    Michaels FAQ

    (63 Questions)

    All answers shown come directly from Michaels Reviews and are not edited or altered.

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    What are perks and other benefits like at Michaels?

    ...One of few benefits was the flexible hours and the 30% employee discount....

    October 12, 2022

    Read more

    See 197 more answers

    People Also Ask about Michaels

    Employees rate Michaels 3.2 out of 5 stars based on 8,093 anonymous reviews on Glassdoor.

    To get a job at Michaels, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Michaels and prepare for tough questions.

    Overall, 44% of employees would recommend working at Michaels to a friend. This is based on 8,093 anonymously submitted reviews on Glassdoor.

    67% of job seekers rate their interview experience at Michaels as positive. Candidates give an average difficulty score of 1.9 out of 5 (where 5 is the highest level of difficulty) for their job interview at Michaels.

    28% of employees think that Michaels has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.

    Work at Michaels? Share Your Experiences

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    Affiliated Companies

    Artistree, IncAaron Brothers Art and FramingMichaels Stores, Inc.
    Pat Catan's Craft Centerdarice

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    Glassdoor gives you an inside look at what it's like to work at Michaels, including salaries, reviews, office photos, and more. This is the Michaels company profile. All content is posted anonymously by employees working at Michaels.