Working at Michigan Office Solutions | Glassdoor

Michigan Office Solutions Overview

Grand Rapids, MI
201 to 500 employees
Xerox
1957
Subsidiary or Business Segment
Enterprise Software & Network Solutions
$50 to $100 million (USD) per year
Michigan Office Solutions (MOS) represents the best of both worlds when it comes to your business solutions – the technology strength and innovation of Xerox along with the agility of locally managed services and support teams. MOS has been serving the Michigan ... Read more

Mission: To be the #1 preferred office technology company within Michigan providing consistent, outstanding solutions and service backed by Global Imaging Systems and the industry leader, Xerox.

Company Updates

  • —2 days ago
  • It was a big day here is the Wild West Michigan... #MOSFridayFun declared the sharpest cook in the MOS West!
    http://glassdoor.com/slink.htm?key=vQuJo

    —7 days ago
    Chili Showdown

    It's Friday here in the Wild West Michigan.... Bringing you the 2017 Chili Showdown!

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Michigan Office Solutions – Why Work For Us?


The national resources and strength of XEROX with the agility of MOS local service and support!

Michigan Office Solutions (MOS) represents the best of both worlds when it comes to your business solutions – the national resources and strength of Xerox and the agility of locally managed services and support teams. In 1957, MOS started as a small local company formed by William S. Reed and partners. Back then we were known as Commercial Equipment Company. In 1981, The WS Reed Company was formed to provide it’s customers with office equipment through other manufacturers. We are fortunate to have some of the original Reed Family members as employees today.

With the support of our customers and employees, we established a national presence when we were acquired by Global Imaging Systems, Inc in 2002. Michigan Office Solutions was formed in 2007 encompassing the WS Reed Company employees and CEC employees. As we continued to grow, our footprint began to grow and we now support 8 locations across the state. In 2007, Xerox purchased our parent company, Global Imaging as a wholly-owned subsidiary.  Through this purchase, MOS can now support all of your locations nation wide through our network of sister core companies.  Backed by the power of Xerox, we are your local and national partner in office technology!

Values are the bedrock of our organization. They are the compass that guides our actions and decisions. Whether it’s interacting with each other, with our clients or with our partners, we strive to walk the talk every day. 

Count on us to be:

  • Honest and ethical in all our dealings, from our communications to our services and solutions and everything in between.
  • Laser Focused on providing you with exceptional solutions and customer service.
  • Strong Corporate Citizen, environmentally responsive and giving back to our communities.
  • Providing rewarding opportunities for career growth to each employee.
  • Team-oriented and united in the belief that every employee plays a part in delivering the MOS Commitment.

Some of the best professionals in the industry call MOS home.  Associates who join MOS often stay with us their entire career because of the corporate culture.  Our culture encourages excellence and achievement at all levels.  

We offer a solid foundation to build a successful career and the confidence of being affiliated with a company that will be here for years to come. You will have the opportunity to do interesting work, develop new skills, and collaborate in a supportive environment.  We want to work with you, find out where you want to be and help you get there, together.  

Michigan Office Solutions has been recognized as one of the 101 Best and Brightest Companies – West Michigan for 7 years in a row!  We have also been recognized in the Detroit area and Nationally as well! We are deeply humbled and honored to receive such accolades.  


MOS Employee Benefits

Global Imaging Systems, Inc. offers its employees a comprehensive health plan including Medical, Dental and Vision as well as life insurance and disability coverage. You may select any combination of these benefits to suit the needs of you and your family.

Health plan participation begins on the 1st of the month following your hire date. You may participate in the Global Imaging Systems, Inc. 401(k) Retirement Plan immediately upon hire.

MOS Training

Today’s companies can only survive in a rapidly changing enviornment if their employees are equally as flexible and knowledgeable.  Michigan Office Solutions supports one of the most talented workforces in the industry by offering a combination of instructor-led, manager-mentored field and online learning.  

This variety of learning tools and applicable field experience develops and enhances an employee’s knowledge in the following area:

  • Professional and Management Development
  • Software and Product Knowledge & Application Skills
  • Sales & Service Training 

All sales consultants complete a six week on-boarding programs.  In addition, our goal is to offer MOS employees every opportunity for continued and advanced education and training to support their career goals.

MOS training is directed towards improving current skills, developing new skills or exploring new career interests.  Continued learning and skill improvement may be accomplished through a variety of methods, such as:

  • Programs taught by our employees who are experts in the industry subject matter
  • Continued review of skills and knowledge base for specific one-on-one improvement
  • Leadership Development Program
  • Mentor Programs
  • Access to online courses through Xerox with topics as diverse as Product Knowledge, Sales and Project Management, basic computer skills, etc. 

Michigan Office Solutions Reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Michigan Office Solutions President Paul Hartley
Paul Hartley
1 Rating
  • "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Michigan Office Solutions full-time

    Pros

    Flexible schedule, ability to earn a lot of money depending on how hard you want to work.

    Cons

    Training is way too long.

See All 50 Reviews

Michigan Office Solutions Photos

Michigan Office Solutions photo of: Todd Talsma, on the job!
Michigan Office Solutions photo of: Presidents Club Winners 2016
Michigan Office Solutions photo of: Grand Prize Winner Friends for the Dearborn Animal Shelter
Michigan Office Solutions photo of: 1st Runner Up in the MOS Make My NonProfit Run Better Contest Southwest Solutions
Michigan Office Solutions photo of: 2nd Runner up in MOS Make My NonProfit Run Better Contest City Year Detroit
Michigan Office Solutions photo of: The Mitton Tree for local kids
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Michigan Office Solutions Interviews

Experience

Experience
63%
27%
9%

Getting an Interview

Getting an Interview
44%
22%
22%
11

Difficulty

3.3
Average

Difficulty

Hard
Average
Easy
  1.  

    Sales Consultant Interview

    Anonymous Interview Candidate in Grand Rapids, MI
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. I interviewed at Michigan Office Solutions (Grand Rapids, MI).

    Interview

    Received a phone screen from recruiter who then invited me for an in-person interview. A couple days before the interview she asked me to arrive early to meet with the HR Director and then I'd meet with the Regional Manager. During the interview I ended up meeting with the Regional Manager first for a brief meeting before the HR Director came in and switched places. Then, she proceeded to tell me how they'd filled the Sales Consultant role and continued asking me about my interest in working as a recruiter (I currently work as a recruiter) I told her that was not my interest and I was pursuing strictly a sales role, although i understand both roles are sales. I found it to be very unprofessional that they didn't ask if I was interested in recruiting prior to taking a half day off of work and making a 2 1/2 hour trip for the interview. If they told me the position I had applied to had already been filled then I would have let them know I'm not interested. I could have saved all three of us time.

    Interview Questions

See All 11 Interviews

Michigan Office Solutions Awards & Accolades

  • 101 Best and Brightest Companies to Work For in West Michigan, Best and Brightest, 2016
  • 101 Best and Brightest Companies to Work for in Metropolitan Detroit, 101 Best and Brightest, 2016
  • 101 Best and Brightest Companies to Work For (National), 101 Best and Brightest, 2016
  • 101 Best and Brightest Sustainable Companies, 101 Best and Brightest, 2016
  • 101 Best and Brightest Companies to Work For in West Michigan, 101 Best & Brightest Companies to Work For, 2015
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