The pay is probably more than fair as most employees average at least one raise per year and often more than one even in tough economic times. In addition to raises all full-time employees are eligible for incentives and receive benefits. Some job duties while somewhat repetitive are actually interesting if properly approached and executed. Even entry level employees have the chance to speak with high level IT, Sales and Marketing executives in information intensive, sophisticated industries like hi tech, retail and financial services. It's like getting a graduate degree while being paid to go to school. There is a lot of interaction with management but any "public" criticism is presented in a joking fashion and is usually spread equally among those listening. Of course, there's a chance that on occasion some people don't get the joke. On the other hand public praise is much more frequent and serious. Employee turnover is very low and while the majority of employees are young i.e. 20's and 30's most have been with the company over 3 years with some older employees having been with the company over 20 years! Maybe the best benefit for employees is that the majority of management jobs are filled from within the company and there is a pretty constant demand. There are also current management level people in their early and mid 20's because of this policy.
There is fairly constant need for new entry level people and sometimes that results in less than optimum hires. Because of the reluctance of management to terminate without cause and the relative comfort level of the workplace environment some less than optimum people stay on for too long.
Advice to Management
Get tougher with the interview and hiring process and don't be so patient with poor performers or those who's lack of perspective or ambition gets in the way of their performance and advancement.
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