Working at MicroMass Communications | Glassdoor

MicroMass Communications Overview

Cary, NC
51 to 200 employees
Company - Private
Biotech & Pharmaceuticals
$10 to $25 million (USD) per year
For almost 25 years, we've recognized that patient outcomes are the key to success in health care. Achieving optimal outcomes requires more than knowledge, access, and theory — it requires a specialized approach that ... Read more

Mission: MicroMass is a healthcare marketing agency that applies proven
techniques from health psychology and behavioral science
to change patient and provider behaviors.

Company Updates

  • Halloween: MicroMass Style.

    Halloween by MicroMass

    Check out the best costumes from our annual Halloween contest.

  • Congratulations team! hashtag#GOLD winner from the Digital Health Awards in the web-based digital category for physician hashtag#portal. Learn more about LexiconSTRIPES. hashtag#awards hashtag#WeAreSpecialists

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MicroMass Communications – Why Work For Us?

Shift Attitudes. Change Behaviors. Improve Outcomes. 

With almost 25 years of expertise in human health behavior, our highly specialized approach applies evidence-based strategies from health psychology and behavioral science to change patient and provider behavior and drive real-world results for our clients. 

Pioneering a Unique Approach. Long before “behavioral” was a buzzword, a group of professors from the UNC School of Public Health were studying one-on-one health coaching to drive behavior change. Recognizing the potential impact for millions of patients with chronic disease, they combined this micro approach with technology to accomplish behavior change on a mass scale. 

MicroMass was founded over 23 years ago with a few core beliefs in mind 

  • Patient and provider behavior can get in the way of optimal outcomes 
  • Traditional advertising messages and education aren’t enough to move the needle on patient outcomes 
  • Behavior change strategies can be delivered in a practical and engaging way 
  • Approaches that ignore behavior are incomplete

So is it working? 

We'd say so. To date, our work with pharmaceutical companies, Accountable Care Organizations, and health systems has improved the lives of millions of patients in more than 30 therapeutic categories.  

MicroMass Kitchen [Photo Credit: JB Squared Photography]

 We're looking for talented people like you. 

Thank you for your interest in MicroMass Communications, Inc., an award-winning healthcare communications agency located in Cary, North Carolina.

We are behavior change specialists. Everyone—from our writers to web developers—plays a key role in developing solutions that have a powerful impact on the patients and providers we reach.

Our collaborative culture  our values, and our emphasis on training and growth help us deliver high-quality work. Our office atmosphere exudes energy, encourages individuality, and provides a fun and rewarding environment for our team.  

Your specialized experience can help us reach new heights.

Come grow with us.   

[Photo Credits: JB Squared Photography]

MicroMass Town Hall [JB Squared Photography]

MicroMass Communications Reviews

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Phil Stein
19 Ratings
  • Featured Review

    "Great company that respects talent"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at MicroMass Communications full-time (More than 5 years)


    Everyone here is talented and passionate about what we do. It shows in the work, in the work environment and in the interactions from day to day. It may sound like a cliche but it feels like a family. People care about each other and management does not ask anything that they are not themselves willing to do.

    If people stay late for a submission or to meet a deadline, the rest of the team provides support, whether it’s jumping in to help (even if it’s not their “job”), bringing in dinner, or anything else the team needs.

    The work is demanding but your talent is respected, nurtured and appreciated. Everyone from the CEO to HR and other leadership is invested in your growth and and helping you succeed.


    Agency life is not for everyone and neither is working in pharma marketing. The pace is fast and deadlines are intense. Pharma rules can be frustrating. That is something anyone considering a position here should be aware of. I like the challenges of coming up with creative solutions within those constraints but recognize that it’s not for everyone.

    Advice to Management

    Keep hiring great people and growing the ones already here. Keep the underlying culture of “doing good” at the core and, no matter how big we get, we will still stay MicroMass.

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MicroMass Communications Photos

MicroMass Communications photo of: MicroMass Team Building
MicroMass Communications photo of: MicroMass Team Photo
MicroMass Communications photo of: MicroMass Team Building
MicroMass Communications photo of: MicroMass Summer Party
MicroMass Communications photo of: MM&M Awards
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MicroMass Communications Interviews



Getting an Interview

Getting an Interview





    Junior Accountant Interview

    Anonymous Interview Candidate
    Declined Offer
    Positive Experience
    Easy Interview


    I applied online. I interviewed at MicroMass Communications.


    Simple interview process. Not a lot of technical knowledge questions, mostly behavioral. They did a group interview as well . Team was awesome to interview with and very relaxed.

    Interview Questions

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MicroMass Communications Awards & Accolades

  • Heart award, Med Ad News (Mannys), 2018
  • Silver (Best Disease Education), DTC Perspectives, 2018
  • PharmaVOICE - Amber Eaton, PharmaVoice, 2017
  • PM360 Pharma Choice Awards, Pm360, 2016
  • PM360 Trailblazer Awards, Pm360, 2016
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