MCM employees in San Diego recently served lunch at Serving Seniors, a nonprofit that provides programs and services to older adults living in poverty.
At MCM, we believe that regular engagement and participation with our #CSR partners helps us to build stronger communities where we live and operate. At MCM India, these relationships are leveraged to create a better future for our beneficiaries, the children at Rainbow Homes in Delhi. To this end, our leadership team recently visited Rainbow Homes to understand what more we can do to support them in their endeavors. Our Legal team planned an educational outing for the children and took them to watch a show at the local planetarium, a most rewarding experience!
Established in 1953, Midland Credit Management, Inc. (MCM), a wholly-owned subsidiary of Encore Capital Group, Inc., is a specialty finance company providing debt recovery solutions for consumers across a broad range of assets. We purchase portfolios of defaulted consumer receivables and manage them by partnering with our consumers as they repay their obligations and work toward financial recovery.
In 2011, we introduced the industry’s first Consumer Bill of Rights codifying our commitment to working with our consumers through mutual engagement, understanding, collaboration and respect. Ultimately, we help our consumers recover from financial difficulty and turn towards a path of economic empowerment.
With over 4,000 employees worldwide, MCM is headquartered in San Diego, California, and maintains domestic and international operations across the United States, Costa Rica, and India.
Midland Credit Management has met the Standards of Better Business Bureau (BBB) Accreditation for nearly 20 years, which include a commitment to make a good faith effort to resolve any consumer complaints. We take pride in our clear and honest communications with our consumers. At MCM, we strive to deliver the best consumer experience in the industry. But don’t take our word for it, read what some of our consumers have said about their experience with Midland Credit Management.
Over our decades in business, helping millions of consumers, MCM has solidified strong, lasting relationships with major financial institutions and credit bureaus. These organizations understand that we have a commitment to consumers. A commitment we show daily through our consumer support services and help center. Midland Credit Management understands that life happens, and financial difficulties can impact anyone. Because of this, our consumer support service specialists are available to assist consumers, and our account managers can offer customized plans to fit the needs of nearly any consumer.
Commitment to Consumers
Your ultimate goal is to repay your debt, and we are familiar with the financial demands placed on you. In all that we do, we strive to treat consumers with respect and integrity. We are committed to engaging in dialogue that is respectful and constructive, creating solutions for our consumers that resolve their obligations, and ensuring that those who work on our behalf adhere to these same standards.
MCM Corporate Social Responsibility
Our Corporate Social Responsibility (CSR) programs represent our commitment to giving back to the communities that we call our own. Our mission is to support economic empowerment through education, job training, and basic support services of our consumers and the communities we operate in. Our CSR programs support these efforts with financial literacy education in our Money Matters curriculum, employee volunteerism, direct and matching charitable donations, and strategic nonprofit partnerships.
We help thousands of families in our communities and beyond.
Real Commitment. Real Impact.
I have been working at Midland Credit Management full-time
Leadership, employee experience, work life balance, fairness in decision making, employees are the only asset
none i can think of
Advice to Management
Keep motivating the teams.
I applied in-person. I interviewed at Midland Credit Management (Gurgaon, Haryana (India)) in January 2014.
Over the phone they take telephonic interview and then they call for face to face interaction. Then HR round. That is the final round and they give you offer letter and joining date.
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