I have been working at Milbank Manufacturing full-time (Less than a year)
The company is family owned and does promote a family first mentality with their employees. The last few years have been rebuilding the company because of mistakes the prior CEO made. The new President has been at the company for a long time and is doing a really good job because of his experience and understanding of the culture. He is also very personable and easy to talk to and I know he cares about people which trickles down to others. The company is also starting to invest more into the factories which hasn't been done in a while. The people at this company are fantastic and that is what makes this company fun to be at. The family owners do care about the employees and the future of the company. There are more and more opportunities to grow because of the growth in business. Besides the office being old the environment is very fun and I like coming to work everyday.
Constant pressure and stress to reduce expenses and have become more cautious on adding resources even though the company is growing. Tend to delete positions and expect others to pick up the slack and people get burned out. The main office is very old with outdated cubes, carpet and equipment and it smells bad with bad air quality. Tend to think a year at a time instead of thinking long term.
Advice to Management
I love that the President has been at the company for a while and understands the culture which should be the model for all future executives. In my time at the company he has been the best leader we have had for this family owned business. Remember to stay high level and stop getting into so many of the details and let people do their jobs. I think the shared duties of the CEO is confusing for people because people don't know who to listen to and often messages are conflicting. Please stop assuming we can grow without adding resources. Many are doing 2 or 3 jobs right now. Do more things for your employees like a summer picnic or better Christmas party where employees can bring their families. I always thought it was strange that we do promote family culture but never involve our families in celebrations. Update the office!!
The hiring and interview process are rigorous which can be frustrating. However, the reason it is so long is to insure that they are hiring the right person - someone who not only has good technical skils, but is also a good fit for the culture they are trying to develop (good problemsolvers, good teamwork and communication)