Mission: Different by Design
I worked at Minacs full-time (More than 5 years)
Plenty of staff, great environment
Hours are long, sundays and evening shift
I applied online. The process took 1 day. I interviewed at Minacs.
The interview consisted of basic questions. You had to perform a skills test on how fast you can time. They do have a specific words per minutes which you need to achieve but I believe you may have a second opportunity to reach the requirement. It also consisted of a same day drug test.
Minacs celebrates Customer Service Week around the globe. http://glassdoor.com/slink.htm?key=vIpJu