Mission: Different by Design
I worked at Minacs full-time (Less than a year)
Awesome training program; Team Leader's are great and helpful. New skills in computer programs.
Constant performance review on calls even after training and if you are hitting goal. Need more break time to get up and stretch. Compensation hits a ceiling in current position.
I applied online. The process took 1 day. I interviewed at Minacs.
The interview consisted of basic questions. You had to perform a skills test on how fast you can time. They do have a specific words per minutes which you need to achieve but I believe you may have a second opportunity to reach the requirement. It also consisted of a same day drug test.
Minacs celebrates Customer Service Week around the globe. http://glassdoor.com/slink.htm?key=vIpJu