MindTouch, Inc. Overview

  • www.mindtouch.com
  • San Diego, CA
  • 51 to 200 Employees
  • 2005
  • Company - Private
  • Computer Hardware Development
  • $10 to $25 million (USD)

Competitors: Unknown

MindTouch is a leading provider of enterprise-grade, AI-powered knowledge management solutions for mid-size to large organizations looking to increase their customers’ lifetime value. Its knowledge management platform includes solutions for customer self-service, agent ...
Mission: MindTouch is built on two key principles:

-Deliver a product that our customers love so much they recommend it to others.

-Create a culture that attracts smart, good people who want to work hard and achieve great things together.

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MindTouch, Inc. Reviews

3.9
★★★★★
70%
Recommend to a Friend
48%
Approve of CEO
Aaron Rice
Aaron Rice
12 Ratings
5.0
★★★★★
Former Employee

"Product Analyst"

Nov 29, 2021 - Product Analyst
Recommends
Positive Outlook
Approves of CEO

Pros

Great community.
Lots of growth opportunities.
Fun product to work on.
Diverse teams.

Cons

Executive communication is not always clear.
Got acquired and lost the community feeling.
No 401k match.
See All 71 Reviews

Diversity & Inclusion at MindTouch, Inc.

4.1
★★★★★
(5 Reviews)

MindTouch, Inc. Photos

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MindTouch, Inc. photo of: MISSING VALUEMindTouch, Inc. photo of: MISSING VALUEMindTouch, Inc. photo of: MISSING VALUEMindTouch, Inc. photo of: MISSING VALUEMindTouch, Inc. photo of: MISSING VALUEMindTouch, Inc. photo of: MISSING VALUEMindTouch, Inc. photo of: MISSING VALUE
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MindTouch, Inc. Interviews

Experience
Positive25%
Negative38%
Neutral38%
Getting an Interview
Applied online67%
Recruiter20%
Employee Referral13%
Difficulty
3.1
Average
HardAverageEasy

  1. Customer Success Interview

    Anonymous Employee in United States
    No Offer
    Negative Experience
    Easy Interview
    Application

    I applied through a recruiter. I interviewed at MindTouch, Inc. (United States)

    Interview

    Recruiter does not know what they were talking about. Vague platitudes about company culture and a barebones understanding of the product did not impress me. After looking into this company's "unique" history, I personally wouldn't recommend.
    Interview

    Why are you interested? What's your experience with customers?

    Answer Question
See All 17 interviews

Company Updates

September 25, 2020
Thrilled to announce MindTouch has been named one of the best places to work in all of San Diego. Grateful to work with such an awesome team and excited about our continued growth.
Shared image
August 27, 2019
http://glassdoor.com/slink.htm?key=vMltJ
Shared image - MindTouch Nabs Spot on Inc. Magazine's Fastest Growing Companies List
MindTouch Nabs Spot on Inc. Magazine's Fastest Growing Companies List
www.businesswire.com
See all company updates

MindTouch, Inc. Awards & Accolades

  • Hot Company San Diego, Owler, 2016
  • Most Innovative CEO of the Year, SDBJ, 2014

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MindTouch, Inc. FAQ

(15 Questions)

All answers shown come directly from MindTouch, Inc. Reviews and are not edited or altered.

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Does MindTouch, Inc. offer vision insurance?

...Great vibe, free snack and coffee...

February 10, 2022

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