MindTouch, Inc. Overview

  • www.mindtouch.com
  • San Diego, CA
  • 51 to 200 Employees
  • 2005
  • Company - Private
  • Computer Hardware Development
  • $10 to $25 million (USD)

CompetitorsUnknown

MindTouch is a leading provider of enterprise-grade, AI-powered knowledge management solutions for mid-size to large organizations looking to increase their customers’ lifetime value. Its knowledge management platform includes solutions for customer self-service, agent ...
Mission: MindTouch is built on two key principles:

-Deliver a product that our customers love so much they recommend it to others.

-Create a culture that attracts smart, good people who want to work hard and achieve great things together.

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Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?

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MindTouch, Inc. Reviews

3.9
70%
Recommend to a Friend
48%
Approve of CEO
Aaron Rice
Aaron Rice
12 Ratings
5.0
Former Employee

"Product Analyst"

Nov 29, 2021 - Product Analyst
Recommends
Positive Outlook
Approves of CEO

Pros

Great community.
Lots of growth opportunities.
Fun product to work on.
Diverse teams.

Cons

Executive communication is not always clear.
Got acquired and lost the community feeling.
No 401k match.
See All 71 Reviews

Diversity & Inclusion at MindTouch, Inc.

4.1
(5 Reviews)

MindTouch, Inc. Photos

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MindTouch, Inc. Interviews

Experience
Positive25%
Negative38%
Neutral38%
Getting an Interview
Applied online67%
Recruiter20%
Employee Referral13%
Difficulty
3.1
Average
HardAverageEasy

  1. Customer Success Interview

    Anonymous Employee in United States
    No Offer
    Negative Experience
    Easy Interview
    Application

    I applied through a recruiter. I interviewed at MindTouch, Inc. (United States)

    Interview

    Recruiter does not know what they were talking about. Vague platitudes about company culture and a barebones understanding of the product did not impress me. After looking into this company's "unique" history, I personally wouldn't recommend.
    Interview

    Why are you interested? What's your experience with customers?

    Answer Question

See All 17 interviews

Company Updates

September 25, 2020
Thrilled to announce MindTouch has been named one of the best places to work in all of San Diego. Grateful to work with such an awesome team and excited about our continued growth.
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MindTouch, Inc. Awards & Accolades

  • Hot Company San DiegoOwler2016
  • Most Innovative CEO of the YearSDBJ2014

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MindTouch, Inc. FAQ

(15 Questions)

All answers shown come directly from MindTouch, Inc. Reviews and are not edited or altered.

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Does MindTouch, Inc. offer vision insurance?

...Great vibe, free snack and coffee...

February 10, 2022

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