Working at ModSquad | Glassdoor

ModSquad Overview

Sacramento, CA
201 to 500 employees
2007
Company - Private
Staffing & Outsourcing
Unknown / Non-Applicable
Unknown
ModSquad’s modsourcing is outsourcing with a rebel streak. With operation centers in Northern California and Northern Ireland and offices in San Francisco, London and New York, our 10,000+ Mods around the world moderate content, chat with customers, manage communities ... Read more

Mission: Our movement is to lighten the load of digital engagement for global brands with smart processes, innovative tools and a customized, fun and flexible workforce.

ModSquad Reviews

3.6
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Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
ModSquad CEO Amy Pritchard
Amy Pritchard
45 Ratings
  • Helpful (1)

    "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Houston, TX
    Current Employee - Customer Service Representative in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ModSquad full-time (Less than a year)

    Pros

    You will obtain a lot of experience.

    Cons

    Their contract positions can end without proper notice.

See All 133 Reviews

ModSquad Photos

ModSquad photo of: View from the Brooklyn DUMBO Office
ModSquad photo of: DUMBO Office
ModSquad photo of: Sacramento Office Interior
ModSquad photo of: Brooklyn DUMBO Office Building
ModSquad photo of: Sacramento Operation Center
ModSquad photo of: Sacramento Operation Center - MMS!
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ModSquad Interviews

Experience

Experience
59%
19%
22%

Getting an Interview

Getting an Interview
78%
14%
4%
4

Difficulty

2.1
Average

Difficulty

Hard
Average
Easy
  1. Helpful (4)  

    Contractor Interview

    Anonymous Interview Candidate in Sacramento, CA
    No Offer
    Average Interview

    Application

    I applied through an employee referral. The process took 1+ week. I interviewed at ModSquad (Sacramento, CA).

    Interview

    When I was hired in the company was still pretty small. Hiring/interviewing was done by the HR department. As the company grew Hiring/interviewing shifted onto the Project Managers and away from HR. The general process is now:

    Receive resume
    Put into one of two pools (regular resumes, and employee recommended resumes)
    Resumes in the employee recommended are looked at before the regular pool.
    When a project needs to be staffed or need another employee, Project managers, go over the pool select an resume that sounds good and then contacts them. The project manager then interviews the possible employee. If the manager believes the interview to go smoothly the resume is passed along to the HR department who then processes the possible employees paperwork and runs a criminal background check. Once the BG check comes in, if clean, person is brought on and trained for the project.

See All 28 Interviews

ModSquad Awards & Accolades

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