Working at Monetate | Glassdoor

Monetate Overview

Conshohocken, PA
51 to 200 employees
2008
Company - Private
Information Technology
$10 to $25 million (USD) per year
The Monetate Acceleration Cloud lets marketers understand their customers’ situations, behaviors, and preferences, and act on those insights with in-the-moment, relevant experiences, targeted to the right customer at the right time. The Monetate Acceleration Cloud runs ... Read more

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Monetate – Why Work For Us?


About Monetate

Monetate powers multi-channel testing & personalization for brands worldwide. Built for speed, the Monetate Platform’s easy-to-use interface allows marketers to create, test and deploy an unlimited number of personalized digital experiences with limited need for IT or consulting resources.

With Monetate, marketing is transformed from a world of discrete campaigns to one of always-on, personalized experiences that maximize the lifetime value of each individual customer.

As the global leader in personalization, Monetate is used by the world’s leading retail brands to grow revenue faster by being faster. Founded in 2008, Monetate influences billions of dollars in revenue every year for world-class companies like QVC, Patagonia, Sur la Table, The North Face and hundreds of other market leaders.

Our Vision

Building meaningful relationships, one experience at a time.

We empower brands to interact uniquely with each customer at scale, delivering engaging experiences that drive great business results.

 

Marketing is about building relationships.

The first step in building a good relationship with your customers
is to understand their needs.

Of course.

When the only interface between you and the customer is their
finger and a screen, how do you get meaningful insights and
actionable data that translate into relevant customer experiences?

With Monetate. We make it easy to create, deliver, and analyze
personalized experiences across web, email, and mobile apps.

Sounds complex. Is it really easy?

Yes. Monetate does all the behind-the-scenes heavy lifting so you
can focus on what you do best. We make it easy to design data-driven experiences that earn engagement. This goes way beyond product recommendations or A/B testing: It’s about complete,
multichannel experiences designed around real-time insight.

Personalize across channels…

With Monetate for Personalization, you can create tailored
customer experiences across web, email, and mobile apps.

Personalize the entire shopping experience. Customize
navigation assets, banners, badges, heroes, and more.

With Monetate for Personalization, you can create, manage, and
analyze tailored customer experiences in one easy-to-use solution.

…Using the data you already have.

No matter how much customer data you currently have, you can
begin delivering personalized experiences with Monetate-powered
behavioral and contextual insights now.But that’s just the beginning. With Monetate, you can bring together
first-party data from sources like your CRM and POS, and combine
them with real-time behavioral and contextual observations.The result: Innovative opportunities to deliver truly relevant and
personalized customer experiences powered by our import wizard
or automatic updates. When you turn your data into actions with
Monetate, you can create campaigns and messages that target
dynamic customer attributes such as customer spend or members
of your loyalty program.You have the data. Now it’s time to do something with them.

And the team you have now.

Personalization used to mean spending months on coding, consultants, and integrations. Not anymore.

With Monetate for Personalization, you can get up and running
in days, not months. With Monetate, you can:

  • Work with the team you have
  • Utilize current creative assets
  • Leverage your existing technologies

All without ongoing involvement from outside consultants
or the IT department.

One more thing:
How can I tell if I’m getting results?

Actionable customer insights are only valuable if you can use
them to help you achieve your goals. Measure every experience
against custom KPIs and create clear and simple reports help
prove the ROI of your efforts. That means you can spend more
time focusing on results, and less time trying to fit campaigns to
cookie-cutter KPIs.

And Monetate works with third-party software, so you can
build a single report featuring the metrics that matter the
most to your organization.

Join us if…

  • You want to create the future
  • You can see the big picture and make things happen on the ground
  • You thirst for ownership
  • You are passionate about driving value for customers
  • You agree with our values , which are non-negotiable


Our Values

  • We're relentlessly customer focused

  • We've got each others' backs

  • We're here to win

  • We're owners and we act like it

  • We love this stuff

  • Integrity is non-negotiable

Why Monetate?

  • We provide tremendous opportunities for career growth

  • Our people are top performers who love what they do

  • We have a fantastic product and clients with massive scale

  • Our culture is special – we live by our values

  • We offer great perks!

Perks & Benefits

  • Stock options for every employee

  • Full medical, life, dental, and vision insurance

  • 401K program

  • Flexible spending accounts

  • Unlimited paid time off

  • Flexible hours and work at home policy

  • Almost all jobs are open to remote employees

  • Offices in Conshohocken, PA (next to the SEPTA Spring Mill station and Schuylkill Valley Trail); London near Regents Park; downtown Palo Alto

  • Free catered lunch and snacks in the Conshohocken and London offices

Monetate Reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Lucinda Duncalfe
16 Ratings
  • Featured Review

    "Great company, great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Monetate full-time (More than 3 years)

    Pros

    The company has high standards for employment which means you get to work with intelligent people who will only add to the great culture. People have each other's backs, feel empowered to share their opinions and feedback, and are active and engaged employees. I genuinely enjoy interacting with my colleagues across all departments, and consider many of them friends. Monetate also offers a flexible work environment and offers many remote positions as part of their initiative to attract the best employees regardless of location. You'll work hard, but you'll love the work and the people.

    Cons

    This definitely isn't an environment for people who fear change or those who aren't willing to get their hands dirty from time to time. Also not for people who are inclined to "phone it in" or not give 100%. We all work closely together, and it's easy to tell when someone isn't pulling their weight.

    Advice to Management

    I agree with the other comment about seeking feedback from employees at all levels (especially those in the trenches) before making decisions in order to better understand the pros and cons. Keep up the good work with rigorous hiring practices and the commitment to the company culture.

See All 45 Reviews

Monetate Photos

Monetate photo of: office
Monetate photo of: bike
Monetate photo of: logo
Monetate photo of: people
Monetate photo of: Main Office Space
Monetate photo of: Monetate HQ
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Monetate Interviews

Experience

Experience
60%
10%
30%

Getting an Interview

Getting an Interview
44%
27%
22%
5

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1.  

    Intern Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview

    Interview

    Talked to two recruiters, one engineer and one UX designer because I had some UX on my resume. They asked me questions about my resume and experience since they wanted to see if I would be a fit for what the company was looking for. At the time, they needed web development interns which I wasn't very experienced in so I didn't get past the first round. Overall, very nice people willing to answer questions.

    Interview Questions

See All 20 Interviews

Monetate Awards & Accolades

  • Best Places to Work in PA, Best Companies Group, 2013

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