Mission: Improving lives through financial education.
At Money Management International (MMI), our mission is to improve lives through financial education.
MMI is the largest nonprofit, full-service credit counseling agency in the United States. Since 1958, we have been helping consumers find the tools and solutions they need to achieve financial freedom. We provide professional financial guidance, credit counseling, community-wide educational programs, debt management assistance, bankruptcy counseling and education services, and housing counseling assistance to consumers via phone, Internet and in-person sessions. MMI is a member of the National Foundation for Credit Counseling (NFCC).
Visit MMIurl.org/Licenses for a list of licenses and disclosures.
Customers will know we care.
At MMI, customer satisfaction is everyone’s responsibility. Every person with whom we come into contact—whether they are a client, coworker, creditor, or member of our local community—will know that we care. We will focus not on our own interests, but rather on the interests of others. We will express our caring in both words and actions, and we will continually look for opportunities to further our mission through innovative program and service offerings.
We will inspire and respect each other.
We will encourage and respect others’ opinions and ideas. We will recognize and reward those who go above and beyond the call of duty and will provide a safe and encouraging workplace where team members feel valued for their contributions and individual strengths. We will invest in our employees by offering opportunities for education and encouraging them to use their skills and talents to the greatest extent.
We will act with integrity.
In the pursuit of truth and honesty, we will recognize that our individual choices impact the organization, our fellow employees, and our constituents, and so we will exhibit reliability by taking responsibility for our actions and keeping our commitments. We will continually work to build trust among ourselves and others. We will continually seek ways to improve our policies, procedures, and technology to help our fellow employees and the organization exceed industry standards.
We will be financially responsible.
Our financial priorities are guided by our mission to improve lives through financial education. We will “practice what we preach” by using our resources wisely. We are committed to not only maintaining, but also expanding, our funding.
Improving lives through financial education.
From the onset, MMI employees have believed in the importance of financial education. In fact, we exist to do just that — educate consumers. Financial issues impact more than just finances — financial education can and will improve lives. Our mission statement clearly defines our purpose and function.
MMI will be the trusted leader for providing financial counseling, education programs, and innovative financial solutions.
MMI is dedicated to continue building a workplace environment in which every employee does the right thing every time — even when no one is watching. Our guiding principles are bigger than any specific goal or program and more about the way we approach and conduct our daily activities.
Reason for Nomination:
I am recommending Patricia Kennally be considered for the Prime Player award because she has worked diligently with her team to improve their performance, morale and overall client satisfaction. We feel her team has shown great improvement under her guidance and that she is deserving of this consideration.
We measure performance by utilizing seven performance goals. Under Pat’s guidance her team exceeded six of them. Additionally, Pat has worked on several projects within and outside of MMI that have been an asset to our company.
Outside of MMI, Pat is a liaison to the Housing Network of RI. The Housing Network of RI is a state association of non-profit community development corporations. The members have developed and built thousands of units of affordable housing throughout the State of Rhode Island. The Housing Network exists to support the work of its members and to promote public awareness and policies that address Rhode Island’s housing needs.
Pat also helped coordinate the “Hardest Hit Funding of RI” initiative in the CCC Center. The HHFRI program was designed to complement and supplement existing and proprietary lender programs such as the “Making Homes Affordable” program by providing funding to help RI residents preserve homeownership. Through the HHFRI program MMI counseled 905 RI homeowners in need of assistance to retain their homes. As a result, over 450 applications were submitted.
Additionally, Pat represented MMI at a conference held by the State of Massachusetts on “Homelessness Among Elders”.
Pat has exhibited strong leadership for MMI, her team, and to our community. Her contributions this past year have been extraordinary.
"Business with heart" is how many of our employees describe Money Management International (MMI). As the largest nonprofit credit counseling organization in the nation, MMI offers professional financial guidance, counseling services, community-wide education programs, and debt management assistance. Members of the MMI team take pride in offering hope to individuals and families by instilling the knowledge to help them achieve a better financial future.
If you envision building your career with an engaging company that is driven by purpose, then MMI is looking for you.
MMI employees are offered:
I have been working at Money Management International full-time (More than 8 years)
Helping people, we do have good management and coworkers, everyone does the best they can with all we are expected to do.
You worry about layoffs and then more work.
Advice to Management
Keep staff updated on business and try to find time off phone to prevent errors.
I applied through an employee referral. The process took 2 weeks. I interviewed at Money Management International (Atlanta, GA).
2 tier interview-- Hiring after background check completed. I was interviewed by a manager and district manager. I was then instructed on housing counseling operates as a non-profit organization. I was then scheduled for a second interview
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