Mission: Our mission is to establish and institutionalize a fundamentally new approach to decision making; one that is better designed for the incredible pace of change businesses experience today. We call this the New Art of Problem Solving.
We aspire to deliver a ...
"This is a place that allowed me to be who I am and not become a run-of-the-mill product of a corporate mold"
Mridula Nair thought that joining the corporate world would need her to “grow up”. Since joining Mu Sigma 3 years ago, she has taken on 5 different roles around decision sciences, mentorship, planning, and sales, while being true to her energetic self! These experiences have given her exposure to a variety of situations, forcing her to learn fast and evolve.
Its’ graduation day! Mu Sigma’s interdisciplinary learning program for high school students flagged off on the 24th of May with Inventure Academy, Bangalore. Two months, lots of problem solving sessions, visits to the Mu Sigma Innovation Lab, and several interactions later, here we are at muPathshala’s first ever graduation ceremony!
From the students receiving their Junior Decision Scientist Certification to a Fireside Chat between Sridhar Turaga and Nooraine Fazal, here are the highlights of the day that was.
We have a rich and unique system of platform, people and processes, including over 3500 decision scientists worldwide. To nurture a culture conducive to this ecosystem, we display a certain vibe – which are absolute paradoxes. This vibe catalyzes and scales the institutionalization of analytics and decision sciences in ours as well as our client environment.
For instance, we are geeky. And we think geeky is cool! We are proud of our math and engineering roots. After all, our company name stands for mean and standard deviation.
We are problem solvers and so we are methodical and deliberate about the work we do for our clients. But it’s also a vibrant work place where a lot of buzz and energy is palpable; one that is augmented by a flat organization structure.
We are at once irreverent and humble. Irreverent towards the business problems we face, yet humble enough to know that we don’t possess all the answers. This is in line with one of our core beliefs of learning over knowing.
Visit the page on the link below to know more about what's hapeening Inside Mu Sigma and to meet your potential colleagues!
In the US, we refer to ourselves as Client Services.
Our primary job is to help clients solve problems such that they can take better, data driven decisions.
We work with our clients on a variety of challenges, ranging from analyzing the chemical backings of pharmaceutical drugs, to optimizing the global supply chains of consumer product companies, to helping banks turn fraud detection into improved consumer experiences.
How do we do this?
The client services teams, work towards understanding the business perspective, engaging with the client, empathizing with the client, selling ideas, and acting as partners to them. Specifically, we:
In summary, you are the face of Mu Sigma for our clients where you act as a sales ambassador for Mu Sigma, seek new opportunities for business growth, manage relationships and steer current projects. Your contribution directly helps grow the topline of the organization. You will also act as a bridge between the India fulfillment teams and our clients in the US, thus ensuring smooth delivery. Both these components working in harmony, makes one team.
The Client Services team typically operates out of client offices. Locations include New York, New Jersey, Atlanta, Chicago, Bentonville, San Francisco and Seattle.
What we do at Mu Sigma
Analytics and data-driven decision making have the potential to drive distinct competitive advantage for companies. But those same firms are challenged to scale their use of analytics and make analytics integral to all business decisions. As the world’s largest pure-play decision sciences and analytics provider, Mu Sigma helps clients systematize decision support and analytics, and serves as catalyst for making the promise of Big Data real in large enterprises. We help 140 of the Fortune 500 traverse the journey from Data Engineering to Data Sciences and Decision Sciences, providing an integrated man-machine ecosystem of platform, processes, and people products.
Be a Decision Scientist
Bangalore, India, is where 3500 Decision Scientists do problem solving/data science for some of the largest corporations in the world. Mu Sigma, today, is a leader in the Decision Sciences space. We have achieved this because of our belief that talent in our industry needs to be created and not found and that everybody has the ability to become a Decision Scientist.
Every candidate who joins us as a Trainee Decision Scientist (upon graduating) will attend Mu Sigma University. As part of MSU, you will learn the concepts of decision sciences from scratch and have access to technologies used exhaustively and exclusively in the field. Being part of this juggernaut however has several requirements and expectations.
Do not come on board if:
Be an Apprentice Leader
With experience between 3-10 years, Mu Sigmans across the board grow into being Apprentice Leaders. Watch this video to meet some of our ALs
A typical day in the life of an AL
At Mu Sigma, we have a singular purpose of instilling a fundamentally new approach of data driven decision making in organizations, and we call it the new art of problem solving.
We believe in a new breed of employees with a new set of skills - interdisciplinary thinking combining Math, Business and technology along with aspects of design thinking and behavioral science, Social Intelligence, Cross cultural thinking and sensitivity,a learning mindset and an entrepreneurial bent of mind
This combination of skills is not readily available. Hence at Mu Sigma we nurture and train you to be this new breed of employees program through Mu Sigma University. Till date Mu Sigma University has trained and developed over 350 Junior associates at our dedicated facility in Bangalore, India.
This is where Columbus Program comes into play. The Columbus program was started to provide an opportunity for our employees based in the US to understand the Mu Sigma beliefs, concepts and to experience the eco system; learn how to drive growth within their client accounts; learn to effectively collaborate with the offshore team and India Leadership teams.
Each phase of the 1 year program is being designed to cater to and meet these goals. In addition to learning the basics of the skills required, you get an opportunity to work directly with the India Leadership teams in ideating, strategizing and running initiatives that will impact the organization.
Columbus program is designed to enable our employees from the US to understand, experience and embrace not just Mu Sigma but India. Here you will not just learn how to become an effective client services executive in classroom sessions, but also you will receive on the job training alongside 3,500 decision scientists. Mastering client services in a space that needs an inter disciplinary approach and a learning mindset requires an immersive and repetitive training program.
The one year Columbus program has been crafted keeping this in mind
You will work on problems faced by our clients, 140 of the Fortune 500. You will get to lead client discussions sitting alongside your India teams and you will get to drive conversations and push ideas from day 1. You will participate in client visits to India and contribute directly in growing the top line of the company.
At Mu Sigma, we have an India based and a client facing onsite component to the team, where, India is the hub, it is the kitchen for all our innovation, for scale, for automation.
It’s where we leverage the entire Mu Sigma eco system to solve problems for our clients.
The onsite teams, the part that you will eventually play, work towards understanding the business perspective, engaging with the client, empathizing with the client, selling ideas, and acting as partners to clients. Both these components working in harmony, makes one team.
Additionally, you get to experience the wonderful weather and colorful culture of Bangalore and surrounding areas, where history and innovation co-exist in perfect harmony.
The Columbus program is intense, it is a combination of Study, Work and Play.
Please go to the link below to apply to us
The hiring process has been outlined for your benefit below
1. Resume screening - We go through your resume to assess general fit
2. Recruiter connect - One of our colleagues from the hiring team gets in touch with you to understand your expectations from the role and address any other concerns that you may have
3. Telephonic interview - Someone from the delivery leadership team does an assessment through a telephonic interview
4. In person interview - Once you get through the telephonic round, we have you meet with someone from the leadership team for a final interview
Freshers (Columbus program)
Please go to the link below to apply to us
The hiring process has been outlined for your benefit below
1.Resume screening - We go through your resume to assess general fit
2.Online Assessment (Aptitude test) - If your resume is shortlisted, we send you a link to an online test that you need to complete in order to move to the next round
3.Interview assessment - One of our colleagues from the hiring team gets in touch with you to do a final round of assessment before releasing the offer
I have been working at Mu Sigma full-time
Great learning place for freshers
Long hours of work and pressure
I applied through an employee referral. The process took 6+ weeks. I interviewed at Mu Sigma (San Jose, CA) in September 2012.
Submitted resume online then asked one of the employees to refer me. Got a call from the HR , who interviewed me for about 30 minutes. Then he set up a face-to-face interview with senior manager at one of the client locations. Interview started with tell me about yourself, then my internship experience, then a business case and then the puzzle. Lasted for overall 1 hour.