Working at Mu Sigma | Glassdoor

Mu Sigma Overview

Northbrook, IL
1001 to 5000 employees
2004
Company - Private
Business Services
Unknown / Non-Applicable
We are the world’s largest pure play Big Data Analytics and Decision Sciences company with a Unicorn status in the US and the only profitable Unicorn in India.

We work with more than 140 of the Fortune 500 through a unique ecosystem that brings ... Read more

Mission: Our mission is to establish and institutionalize a fundamentally new approach to decision making; one that is better designed for the incredible pace of change businesses experience today. We call this the New Art of Problem Solving.

We aspire to deliver a ... Read more

Company Updates

  • http://glassdoor.com/slink.htm?key=vQn85

    How Anomaly Detection Can Help Manage Global Supply Chains

    Today, modern supply chains are under constant pressure to reduce decision cycle times, even though huge amounts of data are being generated throughout every stage. This overload of data can lead to a high signal-to-noise ratio, which makes it difficult to discern useful signals that enable meaningful decisions from meaningless ones.

  • http://glassdoor.com/slink.htm?key=vQn8X

    From DevOps to 'AnalyticsOps'

    2017 will see AI and Intelligent Systems help enterprises accelerate towards a 21st century analytics mindset, away from the 1980's style which continues to pervade enterprises today. Analytics operations reach enterprise mainstream Data analytics, AI and Intelligent Systems (operational systems that include predictive analytics) have been talked about largely in technology terms to date.

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Mu Sigma – Why Work For Us?


We have a rich and unique system of platform, people and processes, including over 3500 decision scientists worldwide. To nurture a culture conducive to this ecosystem, we display a certain vibe – which are absolute paradoxes. This vibe catalyzes and scales the institutionalization of analytics and decision sciences in ours as well as our client environment.

For instance, we are geeky. And we think geeky is cool! We are proud of our math and engineering roots. After all, our company name stands for mean and standard deviation.

We are problem solvers and so we are methodical and deliberate about the work we do for our clients. But it’s also a vibrant work place where a lot of buzz and energy is palpable; one that is augmented by a flat organization structure.

We are at once irreverent and humble. Irreverent towards the business problems we face, yet humble enough to know that we don’t possess all the answers. This is in line with one of our core beliefs of learning over knowing.

Visit the page on the link below to know more about what's hapeening Inside Mu Sigma and to meet your potential colleagues!

Inside Mu Sigma page on Facebook

In the US, we refer to ourselves as Client Services.

Our primary job is to help clients solve problems such that they can take better, data driven decisions.

We work with our clients on a variety of challenges, ranging from analyzing the chemical backings of pharmaceutical drugs, to optimizing the global supply chains of consumer product companies, to helping banks turn fraud detection into improved consumer experiences.

How do we do this?

The client services teams, work towards understanding the business perspective, engaging with the client, empathizing with the client, selling ideas, and acting as partners to them. Specifically, we:

  • Engage with clients to understand their business challenges
  • Gather client requirements and provide context to the offshore teams based out of Bangalore, India
  • Work alongside offshore teams to solve data-intensive problems using Mu Sigma’s analytical frameworks and tools
  • Present the results of the work to the client’s senior management, offering actionable insights and recommendations that lead to measurable business impact
  • Build relationships with clients, helping them improve their consumption of analytics to drive their business operations and decision-making

In summary, you are the face of Mu Sigma for our clients where you act as a sales ambassador for Mu Sigma, seek new opportunities for business growth, manage relationships and steer current projects. Your contribution directly helps grow the topline of the organization. You will also act as a bridge between the India fulfillment teams and our clients in the US, thus ensuring smooth delivery. Both these components working in harmony, makes one team.

The Client Services team typically operates out of client offices. Locations include New York, New Jersey, Atlanta, Chicago, Bentonville, San Francisco and Seattle.

What we do at Mu Sigma

Analytics and data-driven decision making have the potential to drive distinct competitive advantage for companies. But those same firms are challenged to scale their use of analytics and make analytics integral to all business decisions. As the world’s largest pure-play decision sciences and analytics provider, Mu Sigma helps clients systematize decision support and analytics, and serves as catalyst for making the promise of Big Data real in large enterprises. We help 140 of the Fortune 500 traverse the journey from Data Engineering to Data Sciences and Decision Sciences, providing an integrated man-machine ecosystem of platform, processes, and people products.

Be a Decision Scientist

Bangalore, India, is where 3500 Decision Scientists do problem solving/data science for some of the largest corporations in the world. Mu Sigma, today, is a leader in the Decision Sciences space. We have achieved this because of our belief that talent in our industry needs to be created and not found and that everybody has the ability to become a Decision Scientist.

Every candidate who joins us as a Trainee Decision Scientist (upon graduating) will attend Mu Sigma University. As part of MSU, you will learn the concepts of decision sciences from scratch and have access to technologies used exhaustively and exclusively in the field. Being part of this juggernaut however has several requirements and expectations.

Do not come on board if:

  1. You are not hungry to learn (be it new subjects, businesses or technologies)
  2. You don’t want to work in an extremely fast paced environment
  3. You’re not open to change and prefer to stay within your comfort zone in terms of work, practices, people and everything else
  4. You don’t want to get your hands dirty with a little programming
  5. All you want to do is programming
  6. You don’t want to take on additional responsibilities within the team
  7. You don’t like documenting your learning and work

Be an Apprentice Leader

With experience between 3-10 years, Mu Sigmans across the board grow into being Apprentice Leaders. Watch this video to meet some of our ALs 

 A typical day in the life of an AL

  • Catch up with onsite counterparts to understand client requirements.
  • Synthesize the (sometimes ambiguous) information from the call with onsite and help your team make sense of it.
  • Decide the approach while thinking through possible deadlocks in advance. Typically our business problems cannot be solved using a linear/single line of thought. Some days, you would find yourself deeply engrossed in debugging a code, writing a program while on other days you could be designing an algorithm or defining the right architecture (That makes it all the more fun!)
  • In the afternoon, meet up with some team members (over a working lunch!) to understand their problems/concerns and to enthuse them in general. We have an open work culture and encourage sharing of ideas.
  • Also make time to attend some knowledge sharing sessions to awaken your senses post lunch. The topics are an interesting potpourri of ideas ranging from Casino Gambling to Social Media Analytics to Analytics in counter terrorism. You will present some of these yourself eventually.
  • In the evenings and you’d find yourself talking to the client, presenting insights from work your team performed during the day. You’ll close the day by addressing concerns if any.
  • In short, a day would involve hands-on delivery – be it brainstorming on a project, or writing some algorithm in SAS/R/Java or whatever technology it takes, preparing a deck.


At Mu Sigma, we have a singular purpose of instilling a fundamentally new approach of data driven decision making in organizations, and we call it the new art of problem solving.

We believe in a new breed of employees with a new set of skills - interdisciplinary thinking combining Math, Business and technology along with aspects of design thinking and behavioral science, Social Intelligence, Cross cultural thinking and sensitivity,a learning mindset and an entrepreneurial bent of mind

This combination of skills is not readily available. Hence at Mu Sigma we nurture and train you to be this new breed of employees program through Mu Sigma University. Till date Mu Sigma University has trained and developed over 350 Junior associates at our dedicated facility in Bangalore, India.

This is where Columbus Program comes into play. The Columbus program was started to provide an opportunity for our employees based in the US to understand the Mu Sigma beliefs, concepts and to experience the eco system; learn how to drive growth within their client accounts; learn to effectively collaborate with the offshore team and India Leadership teams.

Each phase of the 1 year program is being designed to cater to and meet these goals. In addition to learning the basics of the skills required, you get an opportunity to work directly with the India Leadership teams in ideating, strategizing and running initiatives that will impact the organization.

Columbus program is designed to enable our employees from the US to understand, experience and embrace not just Mu Sigma but India. Here you will not just learn how to become an effective client services executive in classroom sessions, but also you will receive on the job training alongside 3,500 decision scientists. Mastering client services in a space that needs an inter disciplinary approach and a learning mindset requires an immersive and repetitive training program.

The one year Columbus program has been crafted keeping this in mind

You will work on problems faced by our clients, 140 of the Fortune 500. You will get to lead client discussions sitting alongside your India teams and you will get to drive conversations and push ideas from day 1. You will participate in client visits to India and contribute directly in growing the top line of the company.

At Mu Sigma, we have an India based and a client facing onsite component to the team, where, India is the hub, it is the kitchen for all our innovation, for scale, for automation.

It’s where we leverage the entire Mu Sigma eco system to solve problems for our clients.

The onsite teams, the part that you will eventually play, work towards understanding the business perspective, engaging with the client, empathizing with the client, selling ideas, and acting as partners to clients. Both these components working in harmony, makes one team. 

Additionally, you get to experience the wonderful weather and colorful culture of Bangalore and surrounding areas, where history and innovation co-exist in perfect harmony.

The Columbus program is intense, it is a combination of Study, Work and Play.

https://www.mu-sigma.com/columbus-hiring

https://www.facebook.com/Inside-Mu-Sigma-1632559627049078/

 

Experienced Candidates:

Please go to the link below to apply to us 

https://www.mu-sigma.com/node/432

The hiring process has been outlined for your benefit below

1. Resume screening - We go through your resume to assess general fit 

2. Recruiter connect - One of our colleagues from the hiring team gets in touch with you to understand your expectations from the role and address any other concerns that you may have

3. Telephonic interview - Someone from the delivery leadership team does an assessment through a      telephonic interview

4. In person interview - Once you get through the telephonic round, we have you meet with someone   from the leadership team for a final interview 

Freshers (Columbus program)

Please go to the link below to apply to us 

https://www.mu-sigma.com/columbus-hiring

The hiring process has been outlined for your benefit below

1.Resume screening - We go through your resume to assess general fit 

2.Online Assessment (Aptitude test) - If your resume is shortlisted, we send you a link to an online test that you need to complete in order to move to the next round

3.Interview assessment - One of our colleagues from the hiring team gets in touch with you to do a final round of assessment before releasing the offer

       


Mu Sigma Reviews

3.6
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Mu Sigma Founder Dhiraj Rajaram
Dhiraj Rajaram
384 Ratings
  • "Good"

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    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Mu Sigma full-time

    Pros

    Good learning experience for freshers

    Cons

    Work-life balance is not great

See All 1,830 Reviews

Mu Sigma Photos

Mu Sigma photo of: Conversations and more with Shelly Singh our Head of Sales and Commercial Effectiveness
Mu Sigma photo of: Apprentice Leader meeting - every week 200 people debate and communicate org level decisions
Mu Sigma photo of: Learning session with Krishna Rupanagunta on his visit to the India office
Mu Sigma photo of: The Connected Mind area: Situated on the 14th floor, this is a very special place where teaching and learning go hand in hand
Mu Sigma photo of: The Elevator corridor:Plenty of time to chat as you wait for one of the 8 elevators
Mu Sigma photo of: Reception area: We have strict security protocols for all visitors
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Mu Sigma Interviews

Experience

Experience
71%
17%
10%

Getting an Interview

Getting an Interview
76%
10%
7%
2
1
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0

Difficulty

3.0
Average

Difficulty

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  1.  

    Associate Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. I interviewed at Mu Sigma.

    Interview

    The company HR was nice and understanding but they also came across as disorganized and like they were trying to nickel and dine you on your salary. The interview just asked about your resume and about yourself - very standard interview. Then they had you go online and watch a 30-45 min mute video and asked you about 3-5 short answer questions about the video.

    Interview Questions

    • The most difficult question would just be those questions about the video such as what is the culture and key concepts that form the foundation if the company.   Answer Question
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Mu Sigma Awards & Accolades

  • Dhira Rajaram was featured in Techweek Chicago, 2015, Techweek Chicago, 2015
  • 40 Hottest Executives Under 40, Economic Times-Spencer Stuart, 2014
  • Innovative Recruiting and Staffing Program, RASBIC Awards, 2014
  • Top 10 Big Data Pure-Plays 2014, Forbes, 2014
  • Dhiraj Rajaram, Founder and CEO of Mu Sigma Wins 2014 Distinguished Entrepreneurial Award From Chicago Booth, Chicago Booth, 2014
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