Working at Multi Service | Glassdoor

Multi Service Overview

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Overland Park, KS
201 to 500 employees
Subsidiary or Business Segment
$50 to $100 million (USD) per year
Multi Service Technology Solutions (MSTS) was founded in 1978 by a former fleet owner who believed there had to be a better way for truck drivers to pay for fuel than a pocket full of cash and oil cards. From that belief our very first product was realized, the Multi Service ... Read more

Multi Service Reviews

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Multi Service President Brandon Spear
Brandon Spear
9 Ratings
  • "National Account Manager"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - National Account Manager in Overland Park, KS
    Current Employee - National Account Manager in Overland Park, KS
    Positive Outlook
    Approves of CEO

    I have been working at Multi Service full-time (More than a year)


    Benefits take effect day one, good atmosphere, professional co-workers who truly care about their positions.


    A little bit cliquish

    Advice to Management

    Mostly keep up the good work. It's a bit of a gossipy company, so that is a con.

See All 72 Reviews

Multi Service Photos

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Multi Service Interviews



Getting an Interview

Getting an Interview




  1. Helpful (2)  

    Implementation Project Manager Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Average Interview


    I applied online. I interviewed at Multi Service in April 2017.


    I had an 1-hour video interview. The questions were pretty standard, but there were 3 red flags raised for me.

    The first red flag came at the very beginning of the interview when I was asked had I read the Glassdoor reviews. This was the second question asked - the first being why did I want to work for the company. I explained that I prefer not to read the reviews until after the interview because I did not want my opinion to be jaded. The interviewer then went on to explain the reviews were not good, but they were accurate and that the company was in the process of becoming "more professional".

    The second flag was revealed when the interviewer was explaining some of the processes that were being put in place to help increase productivity and to change the image of the company. I got a very strong feeling that there was a lot of micromanaging involved. While I understand that a degree of micromanagement would be necessary after being acquired by World Fuel, I felt that it would exceed my tolerance level.

    The third red flag, which was the biggest, came at the end of the interview when I asked why was the position open. I was told a very detailed story about the person who held the position last. The interviewer mentioned that the person who previously had the position accepted an opportunity outside of the company. The story included the person's spouse and that the person was eventually offered a telecommuting position at a higher salary than what they were originally offered. That was entirely too much information to share.

    I later declined the offer to come out and meet the team face-to-face.

    Interview Questions

See All 12 Interviews

Multi Service Awards & Accolades

  • Top Area Private Sector Employers, Kansas City Business Journal, 2013
  • ImpacT Award, Kansas City Business Journal, 2011

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