Working at Mutual of Omaha | Glassdoor

Mutual of Omaha Overview

Omaha, NE
5001 to 10000 employees
1909
Company - Private
Insurance
$5 to $10 billion (USD) per year
In the wild kingdom that is today's insurance industry, Mutual of Omaha Insurance Company wants to distinguish itself from the pack. The company provides individual, group, and employee benefits products through a range of affiliated companies. It offers ... Read more

Mission: We will provide insurance, financial and banking products that help our customers through life's transitions. We will back our products with fair and timely service, and pursue operational excellence at every level. Above all, we will maintain the highest degree ... Read more

Mutual of Omaha – Why Work For Us?


 

Our Mission

We help our customers protect what they care about and achieve their financial goals.

Our Vision

For every customer...a financial future imagined, planned and secured.

Our Values

Mutual of Omaha’s values are the attributes, behaviors and beliefs that connect Mutual associates with a common vision.

  • We exist for our customers
    We care for, respect and listen to our customers. We use what we learn to provide the right financial solutions and a superior customer experience. We understand that we are here for our customers and because of them, so every decision we make is with their best interests in mind.
  • We act with integrity
    We hold ourselves to the highest standards and seek always to do the right things. We deliver on our promises and honor our commitments. We are clear in our communications and transparent about our intentions. We adhere to high ethical standards, complying with regulatory requirements and company policies.
  • We are innovative
    We encourage new ideas, try new things, and always learn from experience as we seek the optimum solutions. We relentlessly pursue ways to simplify and streamline our operations. Through innovation, design and experimentation we continually find ways to grow the business and enhance the customer experience.
  • We are accountable for results
    We take personal accountability for results, working within and beyond our areas of responsibility to ensure timely decisions, quick action and ultimate success. We understand that we are in the business of managing risk, and work to protect our assets and reputation so that we can continue to meet our commitments.
  • Together we achieve greatness
    We will continue to build a culture that respects and values the unique strengths and cultural differences of our associates, customers and community. We are a diverse and inclusive team, collaborating and supporting one another to pursue shared goals and achieve personal growth and development.


For more than a century, Mutual of Omaha has been committed to helping our customers through life's transitions by providing an array of insurance, financial and banking products.

We are a financially strong, family-oriented company based in the heart of America, with solid, unflinching values.

Individuals. Families. Businesses.

Your peace of mind is our priority. Together with our affiliates, we offer products and services designed to meet your unique needs and help you achieve your financial goals.

Mutual of Omaha Reviews

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James T. Blackledge
65 Ratings
  • Featured Review

    Helpful (1)

    "Love my job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Analyst in Omaha, NE
    Current Employee - Claims Analyst in Omaha, NE
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mutual of Omaha full-time (Less than a year)

    Pros

    Family atmosphere. Management is clear with expectations and wants to see their employees succeed. Performance based raises and bonuses allow the employee to feel appreciated and gives something to work towards

    Cons

    Outdated building and needs more opportunities to work from home.

    Advice to Management

    Keep working towards innovation and moving towards all electronic communication. Allow more PTO and vacation time and work from home opportunities in the beginning as the company is setup to do so it just makes sense to allow work from home from day one.

See All 352 Reviews

Mutual of Omaha Photos

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Mutual of Omaha Interviews

Experience

Experience
57%
22%
20%

Getting an Interview

Getting an Interview
45%
26%
16%
4
4
2
1

Difficulty

2.5
Average

Difficulty

Hard
Average
Easy
  1.  

    Customer Service Representative Interview

    Anonymous Employee in Omaha, NE
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 3+ weeks. I interviewed at Mutual of Omaha (Omaha, NE).

    Interview

    initial interview is by phone. Second is in person, 1:1. During the application process, you will have taleo personality questions to answer. You will also have to do a test on customer service and best responses.

    Interview Questions

See All 142 Interviews

Mutual of Omaha Awards & Accolades

  • Fortune 500, Fortune, 2015
  • Top Entry Level Employers, CollegeGrad, 2009

Mutual of Omaha Locations

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