Working at NAPA Auto Parts | Glassdoor

NAPA Auto Parts Overview

Atlanta, GA
5001 to 10000 employees
1928
Company - Public
Automotive Parts & Accessories Stores
Unknown / Non-Applicable
NAPA has sped its way to become a powerhouse in the auto parts industry with 5,800 stores, 60 distribution centers, and 15,000 NAPA AutoCare facilities across the country, and we're not stopping there. We've been around since 1925, but ... Read more

Mission: We're SO much more than a Parts Store!

Company Updates

  • NAPA moves fast! Whether it's providing excellent customer service, finding the right part, or getting our drivers back in the race, NAPA's people are committed to the task!

  • Diversity at NAPA is a part of how our company can serve our communities. We understand the importance of having more than one voice in the conversation on diversity and the value of meeting people where they are. Learn more about our company’s diversity and inclusion opportunities and how we’re able to serve our customer and our people better.

    Diversity & Inclusion

    National Automotive Parts Association was created to meet America's growing need for an effective auto parts distribution system.

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NAPA Auto Parts – Why Work For Us?


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A Career in the Automotive Parts Industry? You may have never even given this industry a thought for your career, but PARTS are critical in keeping cars moving! We need a lot of diverse talent to keep things moving and be a leader in our marketplace.There are so many career lanes that are available to you and you don't have to have an Automotive background to join our NAPA team. It is great if you do, but not having that background should not keep you from joining our family. We need diverse talent in Retail, Management, IT, Marketing, Logistics, HR, Sales, Integrated Business Solutions Read more about our amazing IBS Business, and many other career lanes. It is great if your expertise and passions are cars and parts, but we also have opportunities for people who may not have the car and parts expertise, but they do have the passion for making a difference in our business. We also have a fantastic Executive Management Traineee Program (EMT) that will expose you to the many fascinating parts of our business. 

So come and explore a career at NAPA, we think you will really be surprised about all that we have to offer your career! napaautojobs.com





In the 1920's, America fell in love with the automobile. More and more vehicles began traveling the roads, creating a need for an auto parts distribution system that could keep pace with the demand to keep our automobiles running. In 1925, NAPA was founded to meet those needs. Since then, we've sped our way to become a powerhouse in the auto parts industry. Fueled by the popularity of the automobile, our name can now be seen on over 6,000 parts stores, 58 distribution centers, and 15,000 NAPA AutoCare Centers across the country, and we're not stopping there.

NAPA AUTO PARTS 1931

Our 90 years of experience has made us an industry leader, but don't let our age lead you to believe we can't keep up with the changing times. We're not your grandfather's NAPA. As our vehicles become more advanced, we've adapted our business in ways that allow us to stay ahead of the curve. We're constantly updating our inventory of over 400,000 items, opening new stores, reaching out to customers in new ways, and most importantly, we're hiring new talent to join our ranks.

It's an exciting time to join our team and we need people like you to help us accelerate our business into the future. Our growth depends on the dedication and enthusiasm of our employees. At NAPA, we want to continue to expand our presence, but at the heart of our business we just love automobiles. That's probably one of the reasons you're visiting this page. You share our passion to help customers, both retail and wholesale, keep their vehicles running. At NAPA, you'll be part a team that's building on an 90-year legacy of NAPA KNOW HOW, backed by the best employees in the world.

Our job isn't just to sell auto parts. It's also to grow the professional and personal lives of our employees. At NAPA, you aren't just along for the ride. You're part of a family that gives each other and our company the momentum to succeed. When you work at NAPA, you'll find that the opportunities to reach your highest potential are limitless, because we know that when our employees succeed, we've succeeded.

At NAPA, we firmly believe that the momentum we've built in the automotive industry is a direct result of our investment in our employees. To maintain the strength of our company and to drive our business, we want to make sure that we hire the best people, and give them the best career opportunities and experiences. As we speed off into the future, we want to make sure that our employees are right there with us. That's why we offer competitive wages, and comprehensive benefits to those who are eligible.

  • Medical Insurance and Prescription Plan
  • Dental Insurance
  • Life Insurance
  • Short and Long Term Disability
  • Paid Vacations/Holidays
  • Leaves of Absence
  • Stock Purchase Plan
  • Discount Programs with vendors such as AAA, G.E., GM
  • Unemployment/Worker's Compensation Insurance
  • Accidental Death and Dismemberment
  • Vision Care Program
  • Jury Duty Pay
  • Employee Parts Purchase Discount Plan
  • Bereavement Leave Pay
  • Family and Medical Leave
  • 401(k) Plan
  • Educational Assistance Plan

NAPA Headquarters

NAPA Headquarters is the central hub of all of our company's activity. The purpose of this complex is to provide direction and support to all field operations, thereby enabling our staff to exceed customer expectations in every situation. This group consists of 58 NAPA distribution centers serving approximately 5800 NAPA Auto Parts Stores of which 1,000 are company owned.

Departments

  • Executive
  • Administration
  • Classification
  • Computer Cataloging
  • Finance
  • Human Resources
  • Information Systems
  • Integrated Business Solutions (IBS)
  • Network/PC Support
  • Operations
  • Store Operations
  • Planning
  • Sales and Marketing
  • Training
  • Retail/Wholesale Operations
  • Product Development/Management
  • Major Accounts
  • NAPAonline

Distribution Centers

Our Distribution Centers are the core of our world-famous distribution network. Our unequaled number of outlets allows us to provide incomparable overnight service to both our independent storeowners and company owned stores. These centers receive daily shipments of merchandise from over 50 manufacturers throughout North America and the Caribbean.

Management

  • General Manager
  • Operations Manager
  • Service Manager
  • Sales Manager
  • Purchasing Manager
  • Human Resources Manager
  • Customer Service Manager
  • Executive Management Trainee
  • Territory Sales Manager
  • Stockroom Manager
  • Assistant Stockroom Manager
  • Stockroom Supervisor
  • Quality Assurance Manager

Clerical

  • Executive Assistant
  • Customer Service Rep.

Warehouse

  • Stock Clerk
  • Order Puller
  • Packer/Checker
  • Receiving Clerk
  • Shipping Clerk/Truck Loader
  • Will Call Clerk
  • United Parcel Service Associate
  • Over-the-road Driver

The NAPA Spirit is felt nationwide, and it continues to spread. We currently have nearly six thousand stores and more than thirteen thousand NAPA AutoCare facilities, and those numbers are steadily rising.

NAPA Auto Parts Retail Stores

Everything we pride ourselves on as a company is fully represented in our stores, by each of our employees. Every aspect of our industry plays a major role each business day: Purchasing, distribution, marketing, merchandising, and customer service.

NAPA Auto Parts Stores are strategically important to us as we continue to evolve as a business. In the past, we mostly focused on the wholesale aspect of the parts business, but through improved locations and up-to-date presentation techniques, we are now trying to capture a larger share of the retail market.

Several job opportunities exist within our stores. Drivers deliver parts from the store to the end-use customer. Counter Persons assist customers on the phone and in-store, to ensure they leave with the right part from our 320,000-item inventory. Outside Salespeople represent one or more stores and call on customers within a three-mile radius of the store. Assistant Managers help the Store Manager ensure that the store exceeds customer expectations in every situation. Besides having opportunities for promotion to larger-volume stores, management employees can look forward to potential growth at the Regional or Divisional levels.

Management

  • District Manager
  • Assistant District Manager
  • District Sales Manager
  • District Operations Manager
  • Store Manager
  • Assistant Store Manager
  • Outside Salesperson
  • Executive Management Trainee

Store

  • Parts Professional
  • Counter Salesperson
  • Delivery Dispatcher
  • Cashier

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Thank you Veterans! NAPA is committed to supporting The Intrepid Fallen Heroes Fund and to attracting and retaining Military Service Members and their families to the NAPA family. We know the competencies that are gained in the Military across all branches are a perfect fit for many of our NAPA careers. Come and check out our many opportunities available at NAPA. You have made us proud through your service.  We would be proud to have you as an employee when you transition from the military to civilan work or as you seek out new career adventures! 

Meet Karl, Army Veteran & NAPA Assistant Store Manager at NAPA    

NAPA Auto Parts Reviews

3.3
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
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Paul Donahue
86 Ratings
  • Featured Review

    Helpful (5)

    "Napa Auto Parts, best company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Silver Spring, MD
    Current Employee - Store Manager in Silver Spring, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NAPA Auto Parts full-time (Less than a year)

    Pros

    It’s a good company to work for if you can learn fast and have a positive attitude towards new challenges everyday. You will move up fast if you are driven to become grater. Opportunities are always available at Napa Auto Parts to grow.

    Cons

    If you can not motivate others to help you with your daily tasks, it will be difficult to be successful in this field. It’s a team effort.

See All 639 Reviews

NAPA Auto Parts Photos

NAPA Auto Parts photo of: store.
NAPA Auto Parts photo of: Partnering with Delta Airlines providing parts for their Ground Supprt Equipment (GSE)
NAPA Auto Parts photo of: NAPA & Delta Airlines Integrated Business Solutions(IBS)
NAPA Auto Parts photo of: NAPA IBS-School District Parts Fleet Management. We supply the parts
NAPA Auto Parts photo of: NAPA IBS-Airline Parts Supply Chain. Supplying parts for Airline GSE(Ground Support Equipment)
NAPA Auto Parts photo of: NAPA Sales opportunities
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NAPA Auto Parts Interviews

Experience

Experience
57%
25%
18%

Getting an Interview

Getting an Interview
60%
23%
7%
5
3
2

Difficulty

1.9
Average

Difficulty

Hard
Average
Easy
  1.  

    OUTSIDE SALES Interview

    Anonymous Interview Candidate in Apache Junction, AZ
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at NAPA Auto Parts (Apache Junction, AZ) in October 2010.

    Interview

    I got interveiwed. The guy sure sounded intereted. I later found out he was ignoring my all backs and even saying he wasnt availiable and making other employees tell me

    Interview Questions

See All 101 Interviews

NAPA Auto Parts Awards & Accolades

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