I worked at NC Dept Of Insurance full-time (More than 3 years)
Laid back atmosphere. Although many roles require that you work alone, everyone is willing to help/assist when necessary, Great team environment. There is room to grow within your roles - to a point. Also, work schedules were easily adaptable for life and family circumstances. Generally there was no micro-management as management trusted employees to perform their duties/responsibilities without being overbearing.
Not a lot of advancement opportunity. Most of the positions are terminal in that there you could only grow/increase your responsibilities to a point. Although there is a lot of opportunity for one to gain longevity/experience in their role, there is no opportunity for you to move into a position of greater responsibility. Also, with any state agency, the money is much less than you would make in the private sector and there is no opportunity for annual raises. Merit raises are almost non-existent.
Advice to Management
A few of the positions need to be rewritten due to changes in processes and technology. Also, offer more merit raises. You have a lot of good people without whose help the department/division would not be as effective as it is. Look for ways to reward your employees. Many of them feel that they are not appreciated.
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