Working at NCO | Glassdoor

NCO Overview

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Horsham, PA
1001 to 5000 employees
Unknown
Company - Private
Consumer Services
$500 million to $1 billion (USD) per year
Unknown

NCO Reviews

2.8
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CEO
8 Ratings
  • "Customer service"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Virginia Beach, VA
    Former Employee - Customer Service Representative in Virginia Beach, VA
    Recommends
    Positive Outlook

    I worked at NCO full-time (More than a year)

    Pros

    Work at home positions are available

    Cons

    Contracts end alot there is a lot of changes

    Advice to Management

    No advice maybe at home training for work from home agents

See All 106 Reviews

NCO Interviews

Experience

Experience
58%
25%
16%

Getting an Interview

Getting an Interview
42%
26%
19%
7
3

Difficulty

2.0
Average

Difficulty

Hard
Average
Easy
  1.  

    Supervisor Interview

    Anonymous Employee in Rockford, IL
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 1 day. I interviewed at NCO (Rockford, IL).

    Interview

    Applications were held internally. Friends of recruiting and senior management were always the first to receive offers and promtions. You were then given the answers to questions the site director was going to ask

    Interview Questions

See All 28 Interviews

NCO Awards & Accolades

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