Working at NCSOFT | Glassdoor

NCSOFT Overview
Seoul (South Korea)
1001 to 5000 employees
Company - Public (036570)
$10+ billion (USD) per year
Established in 1997, NCSOFT® Corporation has quickly become the world's premier publisher and developer of massively multiplayer online (MMO) games with offices in Korea, Taiwan, China, Japan, Thailand, the United Kingdom, and the United States. NCSOFT ... Read more

Mission: To bring fun to everyone.

NCSOFT – Why Work For Us?


NCSOFT, established in 1997 and headquartered in Seoul, South Korea, quickly became a key leader in online games with the successful launch of its flagship product, Lineage. Today, NCSOFT’s reach has expanded to include offices worldwide including locations in Korea, Taiwan, China, Japan, the United Kingdom, and the United States. The company operates many of the most successful and influential massively multiplayer online games on the market, games that have been enjoyed by tens of millions  of players around the world. By leveraging its expertise, talent, and infrastructure, NCSOFT has become one of the leading online gaming publishers in the world.

NCSOFT West is the organization responsible for all of NCSOFT’s initiatives across the Americas, Europe, Australia and New Zealand. Comprised of incredible talent throughout the company including our world class Development Studios, best in class support infrastructure, and industry leading Publishing Organization, NCSOFT West is committed to bringing extraordinary games to passionate gamers in markets across the world.

In 2015, NCSOFT West is expanding its existing portfolio of Korean-developed games, which includes such critically-acclaimed games as Aion and Lineage II, by bringing the highly anticipated Blade & Soul to Western territories. Additionally, US-based titles such as WildStar and ArenaNet's Guild Wars 2 are being developed in the West for release world-wide. Finally, with the creation of a new studio in San Mateo, NCSOFT is expanding into the mobile arena. Combined with positive growth in company leadership driving these initiatives forward, NCSOFT West is poised to continue its growth, investment, and leadership in the West through 2015 and beyond.


At NCSOFT we are dedicated to enriching our players' lives, and the world itself, with engaging and fun gaming experiences. In Asia, NCSOFT is already known as one of the top gaming and online companies in the region – our goal, over these next few years, is to establish and deserve the same reputation here in the West.

Our focus will remain on our players and on creating high-quality, fun, persistent, online gaming experiences for them to enjoy across a variety of platforms and in a variety of ways.

We are also heavily focused on our teams and people, on creating an environment where everyone can be excited to work each day and where we can push boundaries and innovate.  

Looking ahead, I’m optimistic about the impact games will have outside of the virtual world. Today, games engage users and teach concepts in ways that no other medium can parallel. I believe this will accelerate as we continue to see improvements in technology and delivery methods across existing gaming platforms and new areas such as virtual reality and artificial intelligence, areas in which we as a company are pioneering research and dedicating study.

The future of the gaming industry, NCSOFT, and NCSOFT West looks very bright and I’m excited about the coming months and years, as we explore new technologies, platforms and ideas.

Songyee Yoon
NCSOFT West, Chief Executive Officer



At NCSOFT West, the key to our success is our employees. We foster that success by creating an environment that is creative, imaginative, and fun. We work together as a team to achieve goals, while focusing on personal and professional growth for each employee.

From family picnics, to outings at major sporting events and movie releases, to holiday parties, NCSOFT West creates fun not only for our players, but for our employees as well. We strive to create a laid-back and productive environment where employees can use their imagination and creativity to achieve incredible things. NCSOFT West is full of passionate people committed to delivering memorable gaming experiences while we strive to grow a world-class organization.

NCSOFT Reviews

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NCSOFT CEO Songyee Yoon
Songyee Yoon
6 Ratings
  • "Current employee motivated!"

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    • Senior Management
    Current Employee - Lead Game Designer in San Mateo, CA
    Current Employee - Lead Game Designer in San Mateo, CA
    Positive Outlook
    No opinion of CEO

    I have been working at NCSOFT full-time (More than a year)


    I think management is finally getting it. We have leaders in right roles finally. If we take bad leadership out quickly we will be in good shape to meet goals. Road show is such a great idea to share more and get leaders out in front of employees what a great idea. place now at the studio that will hopefully make a difference. Benefits good especially in my location has Kaiser.


    We are one company NCSOFT and ArenaNet is part of the team. Please include them more. Had no idea who studio leader was until recently. Why keep them separate? We should all know the products we are working on. It's exciting stuff for gamers to share across studios.

    Advice to Management

    Share more and be visible. Hearing our leaders speak confidently about the things they are working on instills confidence in future of our company.

See All 95 Reviews

NCSOFT Interviews

Interview Experience

Interview Experience

Getting an Interview

Getting an Interview

Interview Difficulty


Interview Difficulty




    Senior Concept Artist Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Easy Interview


    I applied online. I interviewed at NCSOFT in December 2016.


    I applied on their website, and received an automated response immediately. A day later I got an email from the recruiter requesting a phone screen, which was set up for two days later. The recruiter was late calling me, but it was a pretty standard phone screen. She sounded extremely optimistic about my chances and told me there would be no test because they were impressed with my portfolio, even though she seemed to be looking at an old link. Their website saves information from past applications, she said, so she had the wrong link. I gave her the correct new link, with which I had applied, and made sure she had my most current resume, which she did not, even though I submitted it on their site. She told me the next step was setting up a phone interview with the art director. After that there was no more communication and a week and a half later I received a rejection letter. I was left with the distinct feeling that their recruiting department has some issues to sort through.

    Interview Questions

    • Standard first screen questions, salary requirements, employment eligibility, work history.   Answer Question
See All 12 Interviews

NCSOFT Awards & Accolades

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