NICE CXone Overview

  • www.NICEinContact.com
  • Sandy, UT
  • 1001 to 5000 Employees
  • 1997
  • Company - Public (NICE)
  • Software Development
  • $500 million to $1 billion (USD)

NICE CXone makes it easy and affordable for organizations around the globe to provide exceptional customer experiences while meeting key business metrics. NICE CXone provides the world’s No. 1 cloud customer experience platform, NICE CXone™, combining best-in-class Omnichannel ...
Mission: To improve people's lives by powering great customer experiences.

NICE CXone Reviews

4.1
85%
Recommend to a Friend
94%
Approve of CEO
Paul Jarman
Paul Jarman
441 Ratings
5.0
Current Employee, more than 5 years

"Great Place Growth"

Sep 27, 2022 - District Sales Manager in Salt Lake City, UT
Recommends
Positive Outlook
Approves of CEO

Pros

Great place to work overall
Lots of growth options

Cons

Some of the people have checked out
Multiple sales teams

Advice to Management

Engage more or move on
See All 636 Reviews

Diversity & Inclusion at NICE CXone

4.2
(236 Reviews)

Diversity & Inclusion FAQs

All answers shown come directly from NICE CXone Reviews and are not edited or altered.

How is diversity at NICE CXone?

...poor leadership, corporate culture is toxic, a lot of time wasted on internal meetings rather than making an impact in your role, people are promoted for the wrong reasons, very little diversity in leadership...Read More

Read 5 more responses

NICE CXone Photos

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NICE CXone Interviews

Experience
Positive54%
Negative35%
Neutral10%
Getting an Interview
Applied online58%
Employee Referral22%
Recruiter14%
Difficulty
2.9
Average
HardAverageEasy

  1. Product Marketing Manager Interview

    Anonymous Employee in United States
    Accepted Offer
    Positive Experience
    Average Interview

    Interview

    Received an email from a recruiter to schedule a discovery call. Then recruiter setup a time to meet with the directors for the department the role is in. After that I got another call back to schedule a time with the VP. Offer was made several days later.
    Interview

    Tell me about yourself and what you've done.

    1 Answers

See All 130 interviews

NICE CXone Awards & Accolades

  • Leader in Gartner Magic QuadrantGartner2018
  • Leader in the Forrester WaveForrester2018
  • Customer Satisfaction LeaderDMG Consulting LLC2017
  • Vendor of Excellence AwardProfessional Association for Customer Engagement2016
  • Product of the Year AwardCUSTOMER Magazine2016

Pledges & Certifications

  • Veteran Hiring Commitment

    Committed to helping America's military veterans find work

  • Pay Equality Pledge

    Committed to paying equitably for equal work & experience

  • Tech Hiring Commitment

    Helping to train, hire and promote more technology workers

  • Career Advancement Program

    Helping employees "upskill" into higher-paying positions

  • Social Responsibility Pledge

    Formal programs or foundation to give back to communities

  • Diversity Commitment

    Has programs that support a diverse and inclusive workforce

  • Pledge to Thrive

    Taking steps to prioritize employee well-being

Popular Careers with NICE CXone Job Seekers

JobsSalariesInterviews

NICE CXone FAQ

(52 Questions)

All answers shown come directly from NICE CXone Reviews and are not edited or altered.

See questions about:

What is paid time off like at NICE CXone?

...PTO schedule seems fair and work load is high but manageable....

June 18, 2020

Read more

See 4 more answers

People Also Ask about NICE CXone

Employees rate NICE CXone 4.1 out of 5 stars based on 636 anonymous reviews on Glassdoor.

To get a job at NICE CXone, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at NICE CXone and prepare for tough questions.

Overall, 85 of employees would recommend working at NICE CXone to a friend. This is based on 620 anonymously submitted reviews on Glassdoor.

54 of job seekers rate their interview experience at NICE CXone as positive. Candidates give an average difficulty score of 2.9 out of 5 (where 5 is the highest level of difficulty) for their job interview at NICE CXone.

85 of employees think that NICE CXone has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.

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