NICE CXone Overview

  • www.NICEinContact.com
  • Sandy, UT
  • 1001 to 5000 Employees
  • 1997
  • Company - Public (NICE)
  • Computer Hardware & Software
  • $500 million to $1 billion (USD)

NICE CXone makes it easy and affordable for organizations around the globe to provide exceptional customer experiences while meeting key business metrics. NICE CXone provides the world’s No. 1 cloud customer experience platform, NICE CXone™, combining best-in-class Omnichannel ...
Mission: To improve people's lives by powering great customer experiences.

Company Updates

August 19, 2019
This spring, we kicked off a week of employee appreciation. Filling each day with prizes, bbq’s, baseball games, live bands, and many thanks. Meet some of the team members in Finance, hanging out at our headquarters during the first day of appreciation, Spring Bash.
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May 22, 2018
Congratulations to our Q1 2018 inSpire Award Winners which recognizes NICE inContact employees who go above and beyond, demonstrating Our Leadership Approach, is an excellent example of NICE inContact values and have an outstandingly positive attitude. #WeAreNICEinContact #SaaS #EmployeeRecognition #NICEinContactLife
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NICE CXone Reviews

3.8
72%
Recommend to a Friend
90%
Approve of CEO
Paul Jarman
Paul Jarman
333 Ratings
Featured Review
5.0
Current Employee, more than 1 year

"Excellent Company"

Jun 30, 2021 - Senior Project Manager in Salt Lake City, UT
Recommends
Positive Outlook
Approves of CEO

Pros

A fast growing company with competitive pay and great advancement opportunity. Excellent employee engagement and recognition programs.

Cons

Experiencing growing pains, particularly in the training and onboarding areas. But actively working to improve the experience for new team members.
See All 466 Reviews

Diversity & Inclusion at NICE CXone

4.0
(93 Reviews)

Diversity & Inclusion FAQs

All answers shown come directly from NICE CXone Reviews and are not edited or altered.

How is diversity at NICE CXone?

...poor leadership, corporate culture is toxic, a lot of time wasted on internal meetings rather than making an impact in your role, people are promoted for the wrong reasons, very little diversity in leadership...Read More

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NICE CXone Photos

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NICE CXone Interviews

Experience
Positive53%
Negative38%
Neutral10%
Getting an Interview
Applied online56%
Employee Referral24%
Recruiter14%
Difficulty
2.9
Average
HardAverageEasy

  1. Supervisor Interview

    Anonymous Employee in Philippines
    Accepted Offer
    Positive Experience
    Average Interview

    Interview

    It was fair and simple. In a sense that the recruitment team was patient and friendly. The interviewer was nice and professional. Easy, because they made me feel that I'm already welcome. Despite that I'm still in the hiring process.
    Interview

    What made you decide to join?

    1 Answers

See All 107 interviews

NICE CXone Awards & Accolades

  • Leader in Gartner Magic QuadrantGartner2018
  • Leader in the Forrester WaveForrester2018
  • Customer Satisfaction LeaderDMG Consulting LLC2017
  • Vendor of Excellence AwardProfessional Association for Customer Engagement2016
  • Product of the Year AwardCUSTOMER Magazine2016

Pledges & Certifications

  • Veteran Hiring Commitment

    Committed to helping America's military veterans find work

  • Pay Equality Pledge

    Committed to paying equitably for equal work & experience

  • Tech Hiring Commitment

    Helping to train, hire and promote more technology workers

  • Career Advancement Program

    Helping employees "upskill" into higher-paying positions

  • Social Responsibility Pledge

    Formal programs or foundation to give back to communities

  • Diversity Commitment

    Has programs that support a diverse and inclusive workforce

  • Pledge to Thrive

    Taking steps to prioritize employee well-being

Popular Careers with NICE CXone Job Seekers

JobsSalariesInterviews

NICE CXone FAQ

(47 Questions)

All answers shown come directly from NICE CXone Reviews and are not edited or altered.

See questions about:

What is paid time off like at NICE CXone?

...PTO schedule seems fair and work load is high but manageable....

June 18, 2020

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Work at NICE CXone? Share Your Experiences

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