Working at NICE | Glassdoor

NICE Overview

Raanana (Israel)
1001 to 5000 employees
Company - Public (NICE)
Enterprise Software & Network Solutions
$1 to $2 billion (USD) per year
At NICE, we protect people’s money, ensure their safety and improve their experiences.

Many of the world’s leading companies and organizations are expected to manage these three critical elements of modern living. To do so, they are ... Read more

Company Updates

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  • ‘The New Era in Financial Crime Investigation – From Transaction to Entity Risk.’ Join NICE Actimize and for this round table discussion.
    July 11th, 8-9am at the Metropolitan Club, New York.

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    #AML #fraud #financialcrime #fintech

    Roundtable: The new era in financial crime investigation- from transaction to entity risk

    In battling financial crime and risk, monitoring and detection is only half the battle. Too often, Financial Services Organizations (FSOs) find themselves mired in investigations that are narrowly focused on single alerts or cases without gaining a holistic view of entity risk.

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NICE – Why Work With Us?

At NICE, we protect people’s money, ensure their safety and improve their experiences.

Many of the world’s leading companies and organizations are expected to manage these three critical elements of modern living. To do so, they are tapping into the power of data, which has become ubiquitous in both business and life. These organizations turn to NICE to operationalize this data to improve business performance, increase operational efficiency, prevent financial crime, ensure compliance, and enhance safety and security.

Since 1986, NICE has been the recognized leader in these fields, providing solutions which turn both structured and unstructured data into valuable and actionable information. Our success started by capturing interactions and our expertise has evolved into applying analytics on these interactions. Combined with our years of cultivating domain expertise in partnership with our customers, we can help our customers not only understand what’s happening in real time, they can predict what will be.   

NICE has more than 3,500 employees and a presence in more than 150 countries. Our team is proud of their many achievements. NICE is regularly recognized for innovation and the value it provides to more than 25,000 customers, including more than 85 of the Fortune 100. When it comes to turning information overload into practical business value, no one else comes close to NICE.

What we do

We have three principle areas of activity: Perfecting Customer Experience, Protecting People & Assets, and Financial Crime Prevention & Compliance.

  • Perfecting Customer Experience - We enable organizations to deliver an effortless, consistent and personalized experience throughout the customer journey. Our solutions allow enterprises to know their customers, act in real time and ensure that every employee is engaged. Our customers stand out in their competitive markets by offering an enhanced customer experience, and they improve their bottom line by streamlining operational efficiency.
  • Protecting People and Assets - We help security organizations and emergency services protect people and assets, by anticipating, managing and mitigating safety, security and operational risks. Through the capture, analysis and correlation of data from a myriad of physical and virtual sensors and systems, we enable organizations to utilize sophisticated measures to prevent incidents and quickly conduct investigations.
  • Fighting Financial Crime and Ensuring Compliance - We help financial services institutions detect and prevent fraud, manage regulatory compliance, and identify money laundering threats quickly and accurately, protecting them against financial crime, regulatory, and reputational risk. With a holistic, consolidated view across the enterprise and innovative, flexible technology, our solutions provide institutions a clear view of risk, enabling their staff to resolve issues efficiently, and keeping the organization up to speed with a rapidly changing regulatory landscape.

With NICE, you come first

We believe that leadership is a result of putting customers first. In fact, our values are grounded in cherishing our customers, and our employees firmly believe that our success is a reflection of our customer’s success. 

This means providing our customers with innovative, revolutionary and scalable technology that can make a real difference– and, in turn, to their customers. In fact, Fast Company recently listed us for the second consecutive year as one of the most innovative companies in the world.

Our team and culture make the difference

Of course, the consistent delivery of world-class innovation and exceptional customer service is ultimately the responsibility of our team of dedicated professionals – and this is where our unique culture comes in. 

Our employees are scientists, engineers, business and thought leaders, people who are subject matter experts who boast extensive experience as experts in their fields.

What allows them to do extraordinary things is our culture of collaboration. So, we respect and listen to each other, drawing from our experiences and learning from our respective skills and backgrounds.


Empowering Girls in Technology

We’re NICE, a global enterprise software company. We provide solutions based on advanced analytics, artificial intelligence and automation.

When the world's leading companies want to improve their business performance, increase their operational efficiency, prevent financial crime, ensure they're fully compliant or enhance their safety and security, they talk to NICE. Over 25,000 organizations in more than 150 countries use our solutions. More than 85 of the Fortune 100 use our technologies, too. Join us and be a part of our success.

NICE Reviews

  • Featured Review

    Helpful (1)

    "Great company to work in"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Architect in Tel Aviv-Yafo (Israel)
    Current Employee - Software Architect in Tel Aviv-Yafo (Israel)
    Positive Outlook
    Approves of CEO

    I have been working at NICE full-time (Less than a year)


    Advanced technology, pleasant environment to work in, lot of support from the managers, great benefits


    There are procedures and enterprise requirements which slow things down

See All 777 Reviews

NICE Photos

NICE photo of: Summer Event
NICE photo of: Summer Event NICE IL
NICE photo of: Summer Event NICE IL
NICE photo of: Summer Event NICE IL
NICE photo of: NICE India, Pune Office
NICE photo of: NICE Israel R&D Office
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NICE Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview

    Helpful (2)  

    Professional Services Engineer Interview

    Anonymous Interview Candidate in Hinjewadi (India)
    Declined Offer
    Positive Experience
    Easy Interview


    I applied through a recruiter. The process took 2+ weeks. I interviewed at NICE (Hinjewadi (India)) in March 2019.


    First Round of interview consisted the telephonic discussion with Director of WFM Product, Nice - David Moore where he asked me about my total experience and field of expertise. Questions were not technical at all but interrogative type where I narreted my experience in support profile and the project and client I worked for. He then gave me idea about Nice WFM product and expectations from me.
    (Within a week) Next round was HR round where expected salary was asked and my background and professional details were asked.
    In another week time, I got my offer letter.
    It consisted joining bonus as well.
    Company is very good and great ambience for work, heavy allowances and free cab facility.

    Interview Questions

    • Questions related last job profile, client with whom you worked and technology we are good at.   Answer Question
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NICE Awards & Accolades

  • 2016 Tech Culture Award, TMCnet, 2016
  • Hot Products, APCO Public Safety Communications Magazine, 2011
  • TMC Labs Innovation, TMC Labs, 2012
  • LT Innovate Award, LT-Innovate, 2012
  • Top Anti-Money Laundering and Anti-Fraud Solutions Provider(#1 NICE Actimize), Operational Risk & Regulation Magazine Rankings, 2012
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