Working at NICE | Glassdoor

NICE Overview

Raanana (Israel)
1001 to 5000 employees
1986
Company - Public (NICE)
Information Technology
$1 to $2 billion (USD) per year
NICE (NASDAQ: NICE) is the worldwide leading provider of software solutions that enable organizations to take the next best action in order to improve customer experience and business results, ensure compliance, fight financial crime, and safeguard people and assets ... Read more

NICE – Why Work For Us?


At NICE, we protect people’s money, ensure their safety and improve their experiences.

Many of the world’s leading companies and organizations are expected to manage these three critical elements of modern living. To do so, they are tapping into the power of data, which has become ubiquitous in both business and life. These organizations turn to NICE to operationalize this data to improve business performance, increase operational efficiency, prevent financial crime, ensure compliance, and enhance safety and security.

Since 1986, NICE has been the recognized leader in these fields, providing solutions which turn both structured and unstructured data into valuable and actionable information. Our success started by capturing interactions and our expertise has evolved into applying analytics on these interactions. Combined with our years of cultivating domain expertise in partnership with our customers, we can help our customers not only understand what’s happening in real time, they can predict what will be.   

NICE has more than 3,500 employees and a presence in more than 150 countries. Our team is proud of their many achievements. NICE is regularly recognized for innovation and the value it provides to more than 25,000 customers, including more than 85 of the Fortune 100. When it comes to turning information overload into practical business value, no one else comes close to NICE.

What we do

We have three principle areas of activity: Perfecting Customer Experience, Protecting People & Assets, and Financial Crime Prevention & Compliance.

  • Perfecting Customer Experience - We enable organizations to deliver an effortless, consistent and personalized experience throughout the customer journey. Our solutions allow enterprises to know their customers, act in real time and ensure that every employee is engaged. Our customers stand out in their competitive markets by offering an enhanced customer experience, and they improve their bottom line by streamlining operational efficiency.
  • Protecting People and Assets - We help security organizations and emergency services protect people and assets, by anticipating, managing and mitigating safety, security and operational risks. Through the capture, analysis and correlation of data from a myriad of physical and virtual sensors and systems, we enable organizations to utilize sophisticated measures to prevent incidents and quickly conduct investigations.
  • Fighting Financial Crime and Ensuring Compliance - We help financial services institutions detect and prevent fraud, manage regulatory compliance, and identify money laundering threats quickly and accurately, protecting them against financial crime, regulatory, and reputational risk. With a holistic, consolidated view across the enterprise and innovative, flexible technology, our solutions provide institutions a clear view of risk, enabling their staff to resolve issues efficiently, and keeping the organization up to speed with a rapidly changing regulatory landscape.

With NICE, you come first

We believe that leadership is a result of putting customers first. In fact, our values are grounded in cherishing our customers, and our employees firmly believe that our success is a reflection of our customer’s success. 

This means providing our customers with innovative, revolutionary and scalable technology that can make a real difference– and, in turn, to their customers. In fact, Fast Company recently listed us for the second consecutive year as one of the most innovative companies in the world.

Our team and culture make the difference

Of course, the consistent delivery of world-class innovation and exceptional customer service is ultimately the responsibility of our team of dedicated professionals – and this is where our unique culture comes in. 

Our employees are scientists, engineers, business and thought leaders, people who are subject matter experts who boast extensive experience as experts in their fields.


What allows them to do extraordinary things is our culture of collaboration. So, we respect and listen to each other, drawing from our experiences and learning from our respective skills and backgrounds.

undefinedUnwavering commitment to our customers and the community

NICE is guided by a deep commitment to genuine customer satisfaction, environmental sustainability and good corporate citizenship. Our responsibility to our customers and the communities we serve is based on clear alignment between our business and corporate responsibility strategies. Whether through the delivery of environmentally safe products to the marketplace or our employees' donation of time and skills to local communities, NICE is known for responsible business conduct and corporate citizenship.

NICE Corporate Governance

The NICE commitment to ethical conduct is embodied in the Code of Ethics and Business Conduct, which promotes the honest and ethical conduct of our employees and all consultants and contractors who represent the company.

NICE Quality Management

The NICE approach to quality management is grounded in our desire to improve customer satisfaction by supporting our customers' business goals. We create high-quality products and services, develop effective processes and implement ongoing improvements that will meet or exceed customer needs, all based on the ISO-9001:2000 standard.

NICE Environmental Management

NICE Systems prides itself on being fully committed to the communities in which we work. A major part of this commitment is compliance with all standards, regulations and requirements concerning the environmental aspects of our operations and the products we produce. We believe that maintaining market leadership cannot preclude corporate commitment to a cleaner, safer world.

NICE Information Security Management

Information is an asset that, like other important business assets, is essential to an organization's business and consequently needs to be suitably protected. Information security is especially important in the increasingly interconnected business environment. NICE has implemented the ISO/IEC 27001 standard in order to establish guidelines and general principles for initiating, implementing, maintaining and improving information security management in the company.

NICE Conflict Mineral Policy

NICE is committed to respecting human rights and the environment in accordance with accepted international conventions and practices, such as those of the United Nations 'Universal Declaration of Human Rights, ILO Core Conventions on Labor Standards, UN Global Compact, and OECD Guidelines for Multinational Enterprises. We want to ensure that all materials used in our products come from socially and environmentally responsible sources. We do not tolerate nor by any means profit from, contribute to, assist with or facilitate any activity that fuels conflict, leads to serious environmental degradation or violates human rights, as set forth by above mentioned international conventions and NICE's policies.

 
undefinedAre you a NICE person?

Want to help make the world a smarter and safer place to live? Like the idea of being part of a dynamic and creative team of professionals?  Then join us.

Join the NICE family

Find an exciting opportunity that promises you long term career growth and development in an innovative, friendly, collaborative  and rewarding environment. 


Environment

Be part of our vibrant, fast-paced environment. You will be expected to conquer professional challenges, but we'll also find time for fun. We prize out-of-the box thinking and we reward excellence.  

undefinedPeople

Join some of the industry’s most creative minds who are behind our 195 patents and our overall business success.  Our global team of professionals are always encouraged to keep up with the latest technological and business advances ,which ensures both our market leadership position and your professional growth.



Culture

Be part of a working culture based on respect and teamwork, that strives for excellence and encourages everyone to give of their best, aim high and get the job done.


undefinedLeaders in Innovation

We have a passion for cutting edge technology. Discover first hand why FAST Company has recognized NICE as one of the Most Innovative Companies of 2014. 



NICE Reviews

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NICE CEO Barak Eilam
Barak Eilam
194 Ratings
  • Featured Review

    Helpful (4)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Executive in Hoboken, NJ
    Current Employee - Sales Executive in Hoboken, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NICE full-time (More than 3 years)

    Pros

    Many positives, but the clearest example of how NICE invests in their employees is their training program. Hands down, best training program around.

    Cons

    Enterprise Software is an innovative, aggressive, and high pressure industry. With that comes constant change.

    Advice to Management

    Keep up the exceptional training, continue to focus on the product and employees and the future will continue to be bright/

See All 465 Reviews

NICE Photos

NICE photo of: Pink Day
NICE photo of: Office View
NICE photo of: Israel Summer Party
NICE photo of: Israel Summer Party
NICE photo of: India Team Event
NICE photo of: APAC Team Event
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NICE Interviews

Experience

Experience
50%
19%
29%

Getting an Interview

Getting an Interview
29%
20%
17%
14
9
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Difficulty

2.8
Average

Difficulty

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  1.  

    Contract Renewals Interview

    Anonymous Interview Candidate in Hoboken, NJ
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took a week. I interviewed at NICE (Hoboken, NJ) in August 2017.

    Interview

    Recruiter reached out to me personally via LinkedIn describing the role, culture, and expectations. After completing our call, he followed up and arranged me to meet with the hiring manager and another member of the team. After each interview he followed up accordingly and set expectations for me along throughout the entire process.

    Very helpful.

    Interview Questions

    • Why NICE in comparison to other companies that you are interested in?   Answer Question
See All 112 Interviews

NICE Awards & Accolades

  • 2016 Tech Culture Award, TMCnet, 2016
  • TMC Labs Innovation, TMC Labs, 2012
  • LT Innovate Award, LT-Innovate, 2012
  • Top Anti-Money Laundering and Anti-Fraud Solutions Provider(#1 NICE Actimize), Operational Risk & Regulation Magazine Rankings, 2012
  • Hot Products, APCO Public Safety Communications Magazine, 2011
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Work at NICE? Share Your Experiences

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