Working at NPC International | Glassdoor

NPC International Overview

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Overland Park, KS
10000+ employees
1962
Company - Private
Restaurants, Bars & Food Services
$500 million to $1 billion (USD) per year
PJ United, RPM Pizza, Valenti Management

Working at NPC International

NPC International is the largest Pizza Hut franchise in the world. We own and operate more than 1,250 Pizza Hut units in 28 states. In 2013, we diversified our holdings and NPC's wholly owned subsidiary, NPC Quality Burgers, Inc., became a franchisee of the ... Read more

Mission: Our Purpose is to deliver FUN in the lives our our customers by serving America's Favorite pizza and sandwiches from two iconic brands!

NPC International Reviews

2.6
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NPC International Chairman, President, CEO, and COO Jim Schwartz
Jim Schwartz
62 Ratings
  • "General Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Restaurant General Manager in Nashville, TN
    Current Employee - Restaurant General Manager in Nashville, TN
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at NPC International full-time (More than 5 years)

    Pros

    Fun environment with great relationship building. The people in this business is why we stay for so long and the opportunity for advancement for those without an education is great. Everyone has equal opportunity and it all starts with your effort and willingness to move further within the company.

    Cons

    Recent labor changes are broke, store level management is cutting labor to provide decreased COL for upper management training and new hires. New change causes problems in the store with speed/customer satisfaction as well as the ability to maintain paperwork/admin duties. Other area managers are in agreement that the labor system has made a turn for the worst and even though fast food is all about running minimal labor costs Pizza Hut has reduced its labor costs way beyond anything one person can manage to accomplish without an absolutely perfect team.

    Advice to Management

    New Labor System has cut labor nearly 30% the past year, this causes major stress and problems with production and speed at a store level and needs to be changed back to the previous arrangement in order to properly conduct business.

See All 128 Reviews

NPC International Photos

NPC International photo of: Living Life Unboxed means becoming your best and going for what you're after!
NPC International photo of: We deliver FUN in the lives of our customers - AND our TEAMS!
NPC International photo of: We have great people who have a heart for service and a passion for quality!
NPC International photo of: Cutting the ribbon to open a beautiful new restaurant!
NPC International photo of: Celebrating one of our GOLD STAR Teams!
NPC International photo of: We value Energy and Engagement by teaching and learning!
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NPC International Interviews

Experience

Experience
42%
33%
23%

Getting an Interview

Getting an Interview
66%
22%
11%

Difficulty

2.2
Average

Difficulty

Hard
Average
Easy
  1.  

    Pizza Hut Delivery Driver Interview

    Anonymous Employee in Mobile, AL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took a week. I interviewed at NPC International (Mobile, AL).

    Interview

    You take a test on the computer. Easy customer service stuff, team work stuff, and accountability stuff. (because this interview is too easy this add-on words are just there to complete this stupid 30 word limit on the hiring and interview process text box required by glassdoor hahahahha)

    Interview Questions

    • Do you have a driver's license? Do you have insurance? Are you legally able to work in the United States? What is your schedule? Bang you are hired.   Answer Question
See All 21 Interviews

NPC International Awards & Accolades

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