I have been working at National Captioning Institute full-time (More than a year)
First, trust the training process. They really have it down to a science. Some people like to say NCI doesn't pay as well as others -- Not true. They pay full time for the whole day whether on air or not. So, if I'm on air five hours, I am paid for eight. This makes the company equivalent to other big players. If you want more cash, work as an independent contractors, but you won't get any job security or benefits. I work at home. My schedule is pretty rigid, but I chose exactly when I wanted to work. I get three paid weeks off per year.
Communication could be a little better, but you can reach out to others for your needs and they will be met. NCI expects people to work independently a lot, which I find perfect for my personality. I wish we had a 401(K) fully vested early in employment.
Advice to Management
Explain some things to new employees a little bit better. We really don't have any idea now the company does things without being told.
I applied online. I interviewed at National Captioning Institute (Chantilly, VA) in September 2016.
NCI has a series of their own tests involving fast reflexes in response to stimuli, testing your short term memory, and general writing/grammar skills. They are nice, understanding, non-intimidating folks.
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