Working at National Car Rental | Glassdoor

National Car Rental Overview

Saint Louis, MO
5001 to 10000 employees
Company - Private
Car Rental
$10+ billion (USD) per year
Founded in 1947, National Car Rental is part of Enterprise Holdings’ world-class portfolio of brands, including Alamo Rent A Car and Enterprise Rent-A-Car. Together, our organization has annual revenues of $24 billion, 2 million vehicles and more than 100,000 dedicated ... Read more

Mission: To be the best transportation service provider in the world ... to exceed our customers' expectations for service, quality and value ... to provide our employees with a great place to work ... and to serve our communities as a committed corporate citizen.

Company Updates

  • If all the good food and gratitude this week doesn't inspire you to give back, this might: twice a month, Jhenna G. heads out on foot to deliver meals to low-income neighborhoods. Find out how Jhenna is giving her community a hand with the help of the Enterprise Holdings Foundation:

    A hand up from hunger

    Twice a month Jhenna G., Area Manager in Toronto, laces up her sneakers and hits the pavement. Jhenna isn't venturing out on a typical run, but rather what's locally known as a sandwich run- a charitable event that delivers meals, nutritional supplements and hygiene necessities to low-income neighborhoods through Hand Up Toronto.

  • We're inspired by Pam Nicholson's 35-year journey from Management Trainee to CEO of Enterprise Holdings (parent company of National Car Rental) and we're not the only ones. Glassdoor recently featured Pam on their list of Top Women CEOs in 2018!

    The Top Women CEOs for 2018 - Glassdoor Blog

    With just S&P 500 companies held by women, it's true that we still have a ways to go before reaching equal representation at the executive table - but fortunately, a number of female leaders today are working hard to ensure that happens as soon as possible.

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National Car Rental – Why Work With Us?

Your expectations. We’re ready to exceed them.

Want to develop your leadership skills? Help air travelers continue their trip on the ground? Bring smiles to the faces of customers?

When you join National Car Rental, you’ll do all this — and more.

At National, we offer you the tools to explore your potential and achieve your career goals, the benefits to help you live your best life and the chance to be part of a hard-working team that has fun. With us, there’s no telling how far you’ll go.

Discover more about National.


Your career. Get the opportunity to do great work (and join an amazing team).

Our employees go above and beyond, and exceed customers’ expectations every time. No matter what position they hold or what the day brings, everyone comes together to do their best.

Want to learn more about making an impact as part of National Car Rental? Keep reading.

Automotive and Transportation

Whether you’re providing safe, well-maintained vehicles or driving them, your focus as part of our Automotive and Transportation team will be to make sure our fleet keeps moving forward.

Customer Service

Can you turn frowns upside down? As a part of our Customer Service team, you’ll help us deliver extraordinary service every day. You’ll offer assistance. You’ll listen. And you’ll help ensure every customers’ complete satisfaction.

Rental Operations

You’ll guide every customer through our rental process with superior, friendly, efficient service. Join our Rental Operations team and help us meet the transportation needs of millions of customers.

Curious about current open positions? Discover what’s hot.

Working for a great company comes with rewards.

Want help being able to put your feet up when you retire, discounts on rentals for your next big adventure  and money in your pocket for referring a new employee? At National Car Rental, we’ve got you covered. We’re all about giving employees what they need to live their best lives and build the futures (and careers) they want.

Just a few of our benefits (for those eligible) include:

  • Medical, vision and dental insurance
  • Employee discounts 
  • Retirement savings plan- 401(k)
  • Profit sharing
  • Vacation, holidays and paid leave

Discover more about our benefits.

Giving back. We make communities stronger (in more ways than one). 

You can see our dedication to strengthening communities through our initiatives – such as our pledge to donate $60 million to fight hunger – and in how we encourage each of our employees to make a positive impact in the neighborhoods where we do business.

Our ongoing philanthropic initiatives include:

Your military expertise. We’ll give it a new mission.

From the very beginning, military service members have played an important role in Enterprise Holdings’ and National Car Rental’s history. Today, military veterans and reservists comprise 10 percent of our U.S. workforce, and we make it a priority to promote and support service members in every step of their career with us.

Discover more about how we support military and veterans.

National Car Rental Reviews

  • Featured Review

    "Love the benefits and rental discounts!"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Agent in Los Angeles, CA
    Current Employee - Customer Service Agent in Los Angeles, CA
    Positive Outlook
    Approves of CEO

    I have been working at National Car Rental part-time (Less than a year)


    Co-workers and manager are friendly and helpful.


    Irate customers can be stressful, but a positive team and other happy customers make up for it.

See All 128 Reviews

National Car Rental Photos

National Car Rental photo of: Assistant Manager Jeffrey R. assisting a customer.
National Car Rental photo of: Return Agent Victor C. assisting a customer.
National Car Rental photo of: Vice President Robert K. speaks with an employee at the airport.
National Car Rental photo of: A National employee helping a customer at the airport.
National Car Rental photo of: Greeting Customers
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National Car Rental Interviews



Getting an Interview

Getting an Interview





    Car Detailer Interview

    Anonymous Employee in Belgrade, MT
    Accepted Offer
    Negative Experience
    Easy Interview


    I applied online. The process took 1 day. I interviewed at National Car Rental (Belgrade, MT) in June 2016.


    Don't expect to get hired right away to the front counter unless you have a degree. It takes a year of washing and checking in cars before you move up to counter.

    Interview Questions

See All 24 Interviews

National Car Rental Awards & Accolades

Let us know if we're missing any workplace or industry recognition – Add Awards

Pledges & Certifications

Veteran Hiring Commitment

Committed to helping America's military veterans find work

Career Advancement Program

Helping employees "upskill" into higher-paying positions

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Work at National Car Rental? Share Your Experiences

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