Mission: Our Mission is: Providing the safest, highest, quality transportation services for our customers and the communities we serve –on time, every time.
Our Vision is: Delivering service excellence to earn the partnership, loyalty and trust of our ...
National Express LLC's home to school companies operate more than 21,500 school buses and serve more than 500 school districts in 34 states and four provinces. Transit operations transports more than 16,000,000 passengers annually with more than 1,200 vehicles. NELLC’s corporate headquarters, located in Warrenville, Illinois, houses the administrative and corporate support functions for the organization. Our local customer service centers (CSCs) are supported by regional operations teams located throughout North America.
Our vision is to deliver service excellence to earn the partnership, loyalty and trust of our customers and employees.
We are committed to serve you safely and to provide the personal attention you need for successful transportation services. Our operations focus on our five core values: Safety, Customers, People, Community and Excellence.
Safety – We only do what is safe and stop any unsafe behavior.
Customers – We place them at the heart of our business and relentlessly meet their expectations.
People – We develop the talents, reward the exceptional performance and respect the rights of all our employees.
Community – Our policies and practices will advance the social, environmental and economic conditions in the communities where we operate.
Excellence – We constantly strive to be excellent in all that we do.
National Express in the Community
At National Express, we are in the business of making connections. But making connections isn't just about arriving at your destination—it's also about the relationships you make along the way.
National Express LLC prides itself in establishing and maintaining strong connections within the communities we serve. That's why we make it a priority to support causes in our community, whether by volunteering at Special Olympics events, providing busing for charity, participating in local parades and much more.
In 1996, we decided to make Special Olympics our number one charitable cause. Since then, our employees have dedicated countless hours to volunteering and raising money for Special Olympics at events across the United States. We’ve seen the difference Special Olympics makes.
Our partnership is not about handing over a check. It’s about spending a little bit of our time and learning more than we could ever imagine about courage, the human spirit, and what it really takes to win.
Durham School Services
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Petermann provides safe and reliable transportation to students across the state of Ohio, transporting more than 68,200 students daily. With our expertise and nation-wide resources, you will no longer have to worry about: new bus capital, routing issues, bus breakdowns and the recruitment and training of drivers.
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I worked at National Express (More than 3 years)
lots of opportunities to gain experience with. High amount of autonomy to make decisions as well.
work-life balance is a bit heavy on the work side of the ledger; lots of relationships that govern rewards in company; If the brits like you, you are in good shape. If not, you will never move up in company
Advice to Management
Set realistic goals and reward those who hit them for you. Give enough resources to teams to do their work and you will get great results.
I applied online. I interviewed at National Express (Merced, CA).
Interview was really simple. Just did a application and have a interview with management. It was fast and easy. Was hired on the spot. Then had to do the drug screening at the doctor office and they ran a background check on me, Everything came back fine. Started working 5 days later.