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National Express Overview

www.nellc.com
Warrenville, IL
10000+ employees
1972
Company - Public (NEX)
Transportation & Logistics
$1 to $2 billion (USD) per year
National Express LLC is the North American subsidiary of National Express Group, PLC, one of the premier transportation firms in the United Kingdom. Durham School Services, Stock Transportation and Petermann make up National Express LLC, which is headquartered in Warrenville ... Read more

Mission: Our Mission is: Providing the safest, highest, quality transportation services for our customers and the communities we serve –on time, every time.

Our Vision is: Delivering service excellence to earn the partnership, loyalty and trust of our ... Read more

National Express – Why Work For Us?


National Express LLC

National Express LLC's home to school companies operate more than 21,500 school buses and serve more than 500 school districts in 34 states and four provinces. Transit operations transports more than 16,000,000 passengers annually with more than 1,200 vehicles. NELLC’s corporate headquarters, located in Warrenville, Illinois, houses the administrative and corporate support functions for the organization. Our local customer service centers (CSCs) are supported by regional operations teams located throughout North America. 




Vision
Our vision is to deliver service excellence to earn the partnership, loyalty and trust of our customers and employees.

Values
We are committed to serve you safely and to provide the personal attention you need for successful transportation services. Our operations focus on our five core values: Safety, Customers, People, Community and Excellence.


Safety – We only do what is safe and stop any unsafe behavior.

Customers – We place them at the heart of our business and relentlessly meet their expectations.

People – We develop the talents, reward the exceptional performance and respect the rights of all our employees.

Community – Our policies and practices will advance the social, environmental and economic conditions in the communities where we operate.

Excellence – We constantly strive to be excellent in all that we do.

National Express in the Community

At National Express, we are in the business of making connections. But making connections isn't just about arriving at your destination—it's also about the relationships you make along the way.

National Express LLC prides itself in establishing and maintaining strong connections within the communities we serve. That's why we make it a priority to support causes in our community, whether by volunteering at Special Olympics events, providing busing for charity, participating in local parades and much more.


Special Olympics

In 1996, we decided to make Special Olympics our number one charitable cause. Since then, our employees have dedicated countless hours to volunteering and raising money for Special Olympics at events across the United States. We’ve seen the difference Special Olympics makes.

Our partnership is not about handing over a check. It’s about spending a little bit of our time and learning more than we could ever imagine about courage, the human spirit, and what it really takes to win.


Durham School Services

Durham School Services

http://www.durhamschoolservices.com

Getting students to school safely, on time and ready to learn®.

Durham provides safe and reliable transportation to students across the United States, transporting more than 1,000,000 students daily. With our expertise and nation-wide resources, you will no longer have to worry about: new bus capital, routing issues, bus breakdowns and the recruitment and training of drivers.


Petermann

http://www.petermannbus.com

At Petermann, our number one priority is the safety of the students we transport.

Petermann provides safe and reliable transportation to students across the state of Ohio, transporting more than 68,200 students daily. With our expertise and nation-wide resources, you will no longer have to worry about: new bus capital, routing issues, bus breakdowns and the recruitment and training of drivers.


Stock Transportation
 
http://www.stocktransportation.com
 
Getting students to school safely, on time and ready to learn®.

Stock provides safe and reliable transportation to students across Canada, transporting more than 113,000 students daily. With our expertise and nation-wide resources, you will no longer have to worry about: new bus capital, routing issues, bus breakdowns and the recruitment and training of drivers.

National Express Reviews

2.6
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Recommend to a friend
Approve of CEO
National Express Group CEO Dean Finch
Dean Finch
28 Ratings
  • "Human Resources"

    Star Star Star Star Star
    Current Employee - Area Human Resources Manager in Warrenville, IL
    Current Employee - Area Human Resources Manager in Warrenville, IL

    I have been working at National Express (More than a year)

    Pros

    Independence & Autonomy to make decisions.

    Cons

    Lack of Access to Information (i.e. Salary Info) & Lack of Team Building Activities

    Advice to Management

    Don't forget about your Staff in the field. We often wonder if you've forgotten about us.

See All 82 Reviews

National Express Interviews

Experience

Experience
66%
26%
6%

Getting an Interview

Getting an Interview
73%
13%
6%
6

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1.  

    Management Trainee Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience

    Application

    I applied online. The process took 1+ week. I interviewed at National Express.

    Interview

    I applied to an opening online by submitting my resume. I then received a call from HR requesting a phone screening, and we were able to schedule it quickly. After the phone screening I was immediately invited to a final group interview, with the knowledge that I would have to give a presentation answering a question about the Company. The final group interview consisted of 4 applicants, 4 evaluators (immediate report, their immediate report, Corporate HR, and regional HR), and consisted of round-robin interviews, with presentations at the end of the day while non-presenters toured the facility. On the way back to the airport, I received word that I was selected for the position and that paperwork would be forthcoming. I signed once I received the documentation.

    Interview Questions

    • Most interview questions consisted of a standard matrix of "Name one time that..." and your response is evaluated on a baseline thought process (situation, thought, action, and result). Your ability to reflect on your prior experiences are critical.   Answer Question
See All 15 Interviews

National Express Awards & Accolades

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