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National General Insurance Overview

New York, NY
5001 to 10000 employees
1939
Company - Public (NGHC)
Insurance Carriers
$2 to $5 billion (USD) per year
National General Holdings Corp. is a specialty personal lines insurance holding company. Through our subsidiaries, we provide personal and commercial automobile insurance, recreational vehicle and motorcycle insurance, supplemental health insurance products and other niche ... Read more

Mission: To strive for excellence and provide value in everything we do for our customers, fellow employees and shareholders.

Company Updates

  • National General is excited to announce that we’ve been certified as a Great Place to Work! Our employees recently participated in the company-wide Great Place to Work survey, which measures workplace excellence and employee satisfaction. We are thrilled to join the list of companies with an outstanding workplace culture, and continue to find new ways to make our workplace even better for everyone. #GPTWCertified

  • "At National General, only you set limits on how far you want to go. Strive for excellence, pursue education and continue learning, and upper management will definitely take notice,” says Network Analyst II, Andrew Ohanian. And Andrew has definitely set his bar high! “I have been with National General since May 2018, and in that time I have grown both professionally and personally. National General has given me projects that push me, while offering a very supportive team, training opportunities, and attentive and supportive leadership. They’ve also given me opportunities to accelerate my career growth by supporting my Cisco certifications and training me on new software. The sky is the limit here in terms of areas of technologies I can support and become an expert in.”

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National General Insurance – Why Work With Us?


About National General

You're appreciated for the diversity of ideas and unique skills you bring to National General Insurance because they are essential to our success. Hard work and dedication are among your greatest strengths and it shows. Working here means you have the opportunity to be part of an empowering professional environment where all team members are valued for their unique talents and contributions.

Team members of National General Insurance are engaging, entrepreneurial in spirit, and rich in self-confidence because of the supportive environment that surrounds them. You'll be energized by the positive recognition and encouragement that is shared across the company. Each day you'll be surrounded by empowered individuals who understand how to execute and deliver extraordinary results.

Who We Are

National General Insurance Group offers property and casualty products, including personal auto, RV, motorcycle, commercial auto and more. With a nationwide network of claims professionals and a 24-hour, toll-free claims hotline available 365 days a year, National General Insurance provides superior claims service for its customers.

What We Do

Insure Your Future with an Industry Leader.

National General Insurance is a thriving company committed to ensuring that you achieve your personal best. Working here means you're advancing your career at a best-in-class insurance provider that is leading the industry in innovation. You will be given all the resources you need to take charge of your own future success.

Entry Level Jobs

National General Insurance offers exciting opportunities to smart, motivated individuals who are looking to build a successful future working for a best-in-class insurance provider. We'll help you discover new beginnings in a dynamic learning environment and set you on the right path to achieving your professional goals.

Working Professionals

At National General Insurance, we are looking for dedicated individuals with strong core values and solid experience. With locations throughout the United States, you can find the right position for you that can help expand your knowledge and talents. You'll be respected for your contributions and given the resources necessary to succeed.

Opportunities for Students

National General Insurance has many possibilities for students who want to gain experience working for a nationally recognized industry leader. Working here means you'll be given countless learning opportunities and the chance to make a positive impact on others.

We Reward Hard Work

A Rewarding Career Has Countless Benefits.

At National General Insurance, we recognize the important work you are doing and will reward you for the positive impact you’re making every day. As a respected team member of our organization, you’ll receive a competitive compensation and benefits package along with many other team member incentives. If you’re eager to build a successful and sustainable career with an esteemed industry leader, we’ve got you covered.

Be Well

As a trusted provider of best-in-class protection services, we recognize that a comprehensive health and wellness program for team members is essential. That’s why National General provides first-rate health, wellness, and investment options that will make your life easier to manage.

  • Medical
  • Dental
  • Vision
  • Life Insurance
  • Disability Insurance
  • Wellness Programs
  • 401k with Company Match
  • Time Off
  • On-Site Medical Clinics (Winston Salem, NC and Cleveland, OH)

Insure Your Future With an Industry Leader

National General Insurance is a thriving company committed to ensuring that you achieve your personal best. Working here means you’re advancing your career at a best-in-class insurance provider that is leading the industry in innovation. You will be given all the resources you need to take charge of your own future success.

Sales Training

We offer six weeks of in-depth paid training and provide you with all the tools you need to be successful in inside sales.

Training covers the overall Property & Casualty insurance industry, National General Products and Systems, and proven sales techniques to empower you for success. Don’t have your Property and Casualty License? Not a problem! Training will cover the necessary classes to prepare for the P&C licensing exam. Come grow your sales skillset with NGIC!

Policy Operations Training

Insurance Service Representatives participate in a six week in-house paid training program.

We cover the foundations of the insurance industry and how to utilize that knowledge in real-world customer service situations. You’ll also learn state specific variations in insurance and how to navigate our Knowledge Management System to ensure ongoing service accuracy. In addition, you’ll learn crucial billing functions which include payment processing and complex billing resolution techniques. We will help you develop the skills needed to provide superior customer service for our world-class insurance organization!

Claims Training

Our four week comprehensive paid training program for our Claims Trainees and Representatives sets us apart from the competition!

The program will cover “Insurance 101”, Claims Philosophies and Guidelines, and licensing (if needed). Learn everything you need to know about policy language and Good Faith claims handling. You’ll be provided with all the tools you need to properly investigate claims with an emphasis on coverages and liability determination. Additionally, you’ll learn file documentation and desk management procedures to efficiently process claims.

The 4E's

National General is a fast paced, dynamic, and entrepreneurial organization. Our team members live by and exemplify what we call the 4E's. At National General, we are Energized, Engaged, Empowered, and we Execute every day in order to provide an exceptional experience for our customers!

  • Our culture will revolve around the FOUR E's – Engaged, Energized, Empowered, and Execute.
  • Employees must be Engaged, questioning and challenging what we do and why, and looking for better ways to do it every day. Complacency and “because that is how we have always done it,” does not exist in the vocabulary.
  • We must be Energized and excited and push ourselves and our colleagues to do more every day.
  • Empowered employees are decision makers that are comfortable making mistakes because they know they will learn and grow from them.
  • Lastly, if we don't Execute every day, we will fail. It is that simple.

We are passionate about our organization and the value that we add every day. A successful candidate with National General will embody the 4E's. Our team is poised to outperform the competition.

What We Value

Opportunity Assurance.

You’re appreciated for the diversity of ideas and unique skills you bring to National General Insurance because they are essential to our success. Hard work and dedication are among your greatest strengths and it shows. Working here means you have the opportunity to be part of an empowering professional environment where all team members are valued for their unique talents and contributions.

  • Teamwork
  • Entrepreneurship
  • Opportunity

National General Insurance Reviews

  • "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Representative in Cleveland, OH
    Current Employee - Claims Representative in Cleveland, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at National General Insurance full-time (More than a year)

    Pros

    Love working here. Everyone is nice

    Cons

    Job is stressful and you have to pay for parking

See All 687 Reviews

National General Insurance Photos

National General Insurance photo of: Team members from a main office location.
National General Insurance photo of: Summer 2014 Team Member Appreciation Picnic
National General Insurance photo of: Summer 2014 Team Member Appreciation Picnic
National General Insurance photo of: Cleveland office softball team
National General Insurance photo of: Take a break and enjoy the fresh air
National General Insurance photo of: Enjoy the warm summer weather in the mall area
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National General Insurance Interviews

Experience

Experience
44%
21%
35%

Getting an Interview

Getting an Interview
58%
13%
11%
6
5
4
3

Difficulty

2.5
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

     

    Claims Adjuster Interview

    Anonymous Employee in Winston-Salem, NC
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 days. I interviewed at National General Insurance (Winston-Salem, NC) in August 2018.

    Interview

    The interview process was very relaxed. First it was a phone interview and asked how I heard about the job and if i knew what a claims adjuster was and I did not so they told me what a claims adjuster did and what i would be doing if i was hired

    Interview Questions

    • Have I ever been in insurance?   1 Answer
See All 117 Interviews

National General Insurance Awards & Accolades

  • A- ("Excellent") Financial Strength Rating, A.M. Best Company, 2014
  • Company of the Year, National Association of Professional Insurance Agents (PIA), 2014

Pledges & Certifications

Veteran Hiring Commitment

Committed to helping America's military veterans find work

Pay Equality Pledge

Committed to paying equitably for equal work & experience

Tech Hiring Commitment

Helping to train, hire and promote more technology workers

Career Advancement Program

Helping employees "upskill" into higher-paying positions

Pledge to Thrive

Taking steps to prioritize employee well-being

First Job Programs

Maintain entry-level hiring and career development programs to give people career starts

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