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National General Insurance Overview

New York, NY
5001 to 10000 employees
1939
Company - Public (NGHC)
Insurance Carriers
$2 to $5 billion (USD) per year
National General Holdings Corp. is a specialty personal lines insurance holding company. Through our subsidiaries, we provide personal and commercial automobile insurance, recreational vehicle and motorcycle insurance, supplemental health insurance products and other niche ... Read more

Mission: To strive for excellence and provide value in everything we do for our customers, fellow employees and shareholders.

National General Insurance – Why Work For Us?


About National General

You're appreciated for the diversity of ideas and unique skills you bring to National General Insurance because they are essential to our success. Hard work and dedication are among your greatest strengths and it shows. Working here means you have the opportunity to be part of an empowering professional environment where all team members are valued for their unique talents and contributions.

Team members of National General Insurance are engaging, entrepreneurial in spirit, and rich in self-confidence because of the supportive environment that surrounds them. You'll be energized by the positive recognition and encouragement that is shared across the company. Each day you'll be surrounded by empowered individuals who understand how to execute and deliver extraordinary results.

Who We Are

National General Insurance Group offers property and casualty products, including personal auto, RV, motorcycle, commercial auto and more. With a nationwide network of claims professionals and a 24-hour, toll-free claims hotline available 365 days a year, National General Insurance provides superior claims service for its customers.

What We Do

Insure Your Future with an Industry Leader.

National General Insurance is a thriving company committed to ensuring that you achieve your personal best. Working here means you're advancing your career at a best-in-class insurance provider that is leading the industry in innovation. You will be given all the resources you need to take charge of your own future success.

Entry Level Jobs

National General Insurance offers exciting opportunities to smart, motivated individuals who are looking to build a successful future working for a best-in-class insurance provider. We'll help you discover new beginnings in a dynamic learning environment and set you on the right path to achieving your professional goals.

Working Professionals

At National General Insurance, we are looking for dedicated individuals with strong core values and solid experience. With locations throughout the United States, you can find the right position for you that can help expand your knowledge and talents. You'll be respected for your contributions and given the resources necessary to succeed.

Opportunities for Students

National General Insurance has many possibilities for students who want to gain experience working for a nationally recognized industry leader. Working here means you'll be given countless learning opportunities and the chance to make a positive impact on others.

We Reward Hard Work

A Rewarding Career Has Countless Benefits.

At National General Insurance, we recognize the important work you are doing and will reward you for the positive impact you’re making every day. As a respected team member of our organization, you’ll receive a competitive compensation and benefits package along with many other team member incentives. If you’re eager to build a successful and sustainable career with an esteemed industry leader, we’ve got you covered.

Be Well

As a trusted provider of best-in-class protection services, we recognize that a comprehensive health and wellness program for team members is essential. That’s why National General provides first-rate health, wellness, and investment options that will make your life easier to manage.

  • Medical
  • Dental
  • Vision
  • Life Insurance
  • Disability Insurance
  • Wellness Programs
  • 401k with Company Match
  • Time Off
  • On-Site Medical Clinics (Winston Salem, NC and Cleveland, OH)

Insure Your Future With an Industry Leader.

National General Insurance is a thriving company committed to ensuring that you achieve your personal best. Working here means you’re advancing your career at a best-in-class insurance provider that is leading the industry in innovation. You will be given all the resources you need to take charge of your own future success.

Sales Training

We offer six weeks of in-depth paid training and provide you with all the tools you need to be successful in inside sales.

Training covers the overall Property & Casualty insurance industry, National General Products and Systems, and proven sales techniques to empower you for success. Don’t have your Property and Casualty License? Not a problem! Training will cover the necessary classes to prepare for the P&C licensing exam. Come grow your sales skillset with NGIC!

Service Training

Insurance Service Representatives participate in a six week in-house paid training program.

We cover the foundations of the insurance industry and how to utilize that knowledge in real-world customer service situations. You’ll also learn state specific variations in insurance and how to navigate our Knowledge Management System to ensure ongoing service accuracy. In addition, you’ll learn crucial billing functions which include payment processing and complex billing resolution techniques. We will help you develop the skills needed to provide superior customer service for our world-class insurance organization!

Claims Training

Our four week comprehensive paid training program for our Claims Trainees and Representatives sets us apart from the competition!

The program will cover “Insurance 101”, Claims Philosophies and Guidelines, and licensing (if needed). Learn everything you need to know about policy language and Good Faith claims handling. You’ll be provided with all the tools you need to properly investigate claims with an emphasis on coverages and liability determination. Additionally, you’ll learn file documentation and desk management procedures to efficiently process claims.

The 4E's

National General is a fast paced, dynamic, and entrepreneurial organization. Our team members live by and exemplify what we call the 4E's. At National General, we are Energized, Engaged, Empowered, and we Execute every day in order to provide an exceptional experience for our customers!

  • Our culture will revolve around the FOUR E's – Engaged, Energized, Empowered, and Execute.
  • Employees must be Engaged, questioning and challenging what we do and why, and looking for better ways to do it every day. Complacency and “because that is how we have always done it,” does not exist in the vocabulary.
  • We must be Energized and excited and push ourselves and our colleagues to do more every day.
  • Empowered employees are decision makers that are comfortable making mistakes because they know they will learn and grow from them.
  • Lastly, if we don't Execute every day, we will fail. It is that simple.

We are passionate about our organization and the value that we add every day. A successful candidate with National General will embody the 4E's. Our team is poised to outperform the competition.

What We Value

Opportunity Assurance.

You’re appreciated for the diversity of ideas and unique skills you bring to National General Insurance because they are essential to our success. Hard work and dedication are among your greatest strengths and it shows. Working here means you have the opportunity to be part of an empowering professional environment where all team members are valued for their unique talents and contributions.

  • Teamwork
  • Entrepreneurship
  • Opportunity

National General Insurance Reviews

2.7
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Barry Karfunkel
134 Ratings
  • Featured Review

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Winston-Salem, NC
    Current Employee - Anonymous Employee in Winston-Salem, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at National General Insurance full-time (More than a year)

    Pros

    Love my team and the folks in my office. Work is always challenging, but I feel like I have room for growth and ample opportunities to prove myself. It's exciting to see the company continue to grow.

    Cons

    health care benefits are OK, but it's expensive to cover a family

See All 576 Reviews

National General Insurance Photos

National General Insurance photo of: Team members from a main office location.
National General Insurance photo of: Summer 2014 Team Member Appreciation Picnic
National General Insurance photo of: Summer 2014 Team Member Appreciation Picnic
National General Insurance photo of: Cleveland office softball team
National General Insurance photo of: Take a break and enjoy the fresh air
National General Insurance photo of: Enjoy the warm summer weather in the mall area
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National General Insurance Interviews

Experience

Experience
45%
22%
33%

Getting an Interview

Getting an Interview
56%
16%
10%
7
4
4
3

Difficulty

2.5
Average

Difficulty

Hard
Average
Easy
  1. Helpful (4)  

    Commissions Analyst Interview

    Anonymous Interview Candidate in Portland, OR
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at National General Insurance (Portland, OR).

    Interview

    I applied online and immediately was contacted for a phone interview. At the scheduled time, however, she never called. I emailed her to find out what happened and rescheduled the interview. However, I was really sick on the day of the interview, so I emailed her beforehand to ask if we could try a different time. She didn't respond to my email until hours later and had called me anyway for the interview. However, she was more than 10 minutes overdue from our scheduled time. We scheduled the interview for a third time, and once again I sat by my phone waiting for half an hour for her to call. I'm not sure if it's just the recruiter or if the company itself is this disorganized, but it's quite rude to be late for an interview three times in a row.

See All 100 Interviews

National General Insurance Awards & Accolades

  • A- ("Excellent") Financial Strength Rating, A.M. Best Company, 2014
  • Company of the Year, National Association of Professional Insurance Agents (PIA), 2014

Pledges & Certifications

Veteran Hiring Commitment

Committed to helping America's military veterans find work

Pay Equality Pledge

Committed to paying equitably for equal work & experience

Tech Hiring Commitment

Helping to train, hire and promote more technology workers

Career Advancement Program

Helping employees "upskill" into higher-paying positions

Pledge to Thrive

Taking steps to prioritize employee well-being

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