Working at National Grid USA | Glassdoor

National Grid USA Overview

Waltham, MA
10000+ employees
Subsidiary or Business Segment
Oil, Gas, Energy & Utilities
$5 to $10 billion (USD) per year
Earthquakes in New England? No, it's deregulation and acquisitions that have altered the energy landscape. National Grid USA's five utility subsidiaries deliver electricity to 3.3 million customers in a 29,000-sq.-mi. service area in ... Read more

National Grid USA – Why Work For Us?

Our business model
We are an international electricity and gas company based in the UK and northeastern US. We play a vital role in connecting millions of people safely, reliably and efficiently to the energy they use.

We are at the heart of one of the greatest challenges facing our society – delivering clean energy to support our world long into the future.

We work with all our stakeholders to promote the development and implementation of sustainable, innovative and affordable energy solutions.

And we are proud that our work, and our people, underpin the prosperity and wellbeing of our customers, communities and investors.

 National Grid (LSE: NG; NYSE:NGG) is an electricity and gas company that  connects consumers to energy sources through its networks.

Cables in tunnelThe company is at the heart of one of the greatest challenges facing our society – to create new, sustainable energy solutions for the future and developing an energy system that underpins economic prosperity in the 21st century. National Grid holds a vital position at the centre of the energy system and it ‘joins everything up’.

In the northeast US, we connect more than seven million gas and electric customers to vital energy sources, essential for our modern lifestyles. In Great Britain, we run the gas and electricity systems that our society is built on, delivering gas and electricity across the country.

National Grid delivers electricity to approximately 3.4 million customers in Massachusetts, New York and Rhode Island. We own over 4,000 megawatts of contracted electricity generation, providing power to over one million LIPA customers. We are the largest distributor of natural gas in the northeast US, serving approximately 3.6 million customers in New York, Massachusetts and Rhode Island.

The electricity industry connects generation sources to homes and businesses via transmission and distribution networks. Electricity is sold to consumers by companies who have bought it from the generators and pay to use the networks across which it is transmitted.

The gas industry connects producers, processors, storage, transmission and distribution network operators, as well as suppliers to industrial, commercial and domestic users.

What we believe

At National Grid we encourage everyone to respect others and value their diversity. To take ownership for driving performance. And to always be open and act with integrity in all relationships. Living these values makes sure we work as one team, one National Grid. Especially as collaboration is the norm.

It's vital that everyone contributes. After all, energy is essential to every community, the challenges never let up and the pace can be intense. On top of all that, we're determined to cement our reputation as a responsible, sustainable business and an industry leader. So we look for innovation and we expect high performance.

In return, we enhance the skills and capabilities of our people in a host of innovative ways. We help them excel in everything from health and safety to inclusion and diversity, from tackling climate change to delivering customer service. And we're big on recognition, rewarding those whose performance sets the standard we all strive for. At the same time, we know a healthy balance between work and life outside it benefits us all.

The result is an organisation full of people who respect, value and support each other while always challenging themselves to achieve more. People who are equipped to make the most of all the career opportunities we offer. Our diverse teams are packed with experience and expertise, and are proud to have safety as their number one priority.

National Grid USA Reviews

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National Grid USA CEO John Pettigrew
John Pettigrew
17 Ratings
  • Featured Review

    Helpful (2)

    "Truly a wonderful company to work for."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor Contractor Oversight in New York, NY
    Current Employee - Supervisor Contractor Oversight in New York, NY
    Positive Outlook
    Approves of CEO

    I have been working at National Grid USA full-time (More than a year)


    Salaries, benefits, company culture, people. Bonus structures are extremely rewarding and the company definitely tries hard to care about all employees no matter how small.


    Sometimes difficult to change the business in a positive way. Can be lots of red tape / challenges which can slow advancements down.

    Advice to Management

    Trusting employees to do their job is crucial and sometimes lost by the union / management divide (mostly for good reason) but I find that if people respect and like you, they are more willing to go out of their way for you, especially in regards to union employees who have a very defined job description where it may be frowned upon to go above and beyond normal expectations.

See All 361 Reviews

National Grid USA Photos

National Grid USA photo of: NG
National Grid USA photo of: Decking out the Kevin Guest House in Buffalo New York with LED lights, keeping the holidays full of cheer and energy efficiency.
National Grid USA photo of: National Grid employee for 50 years, celebrated this milestone last month with his co-workers from the Roslyn Yard.
National Grid USA photo of: We're supporting Breast Cancer Awareness Month with the Pink Hard Hats program, wearing the hats in exchange for donations to help raise money for cancer research.
National Grid USA photo of: Our #NYC Gas Field Ops Team are rocking pink hard hats in support of #BreastCancerAwarenessMonth #NBCAM #Brooklyn
National Grid USA photo of: Volunteering at The Greater Boston Food Bank
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National Grid USA Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview

    Helpful (2)  

    Associate Engineer Interview

    Anonymous Employee in Waltham, MA
    Accepted Offer
    Positive Experience
    Average Interview


    I applied through an employee referral. The process took 2+ weeks. I interviewed at National Grid USA (Waltham, MA) in April 2016.


    A set of pre-determined questions from HR about past experiences and office ethics. The interviewer also asked their own questions. For the most part it was a relaxed conversation. I was interviewed by two people, the hiring manager and an engineer who worked for him. I made sure to answer questions to both of them instead of just to the person who asked.

    Interview Questions

    • What would you do in a situation where you knew someone was saying something incorrect in a meeting.   Answer Question


    I made several requests for a signing bonus, relocation money, and compensation for turning down healthcare. They are all denied. The salary I was being offered was slightly higher than I expected so I still took the offer.

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National Grid USA Awards & Accolades

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