National Interstate Overview

  • Richfield, OH
  • 501 to 1000 Employees
  • 1989
  • Company - Private
  • Insurance Carriers
  • $500 million to $1 billion (USD)

Established in 1989, National Interstate is one of the leading specialty property and casualty insurance companies in the country. We offer more than 40 different insurance products, including traditional insurance, innovative alternative risk transfer (ART) programs for ...
Mission: We build an insurance experience around our customers while being a positive influence on our community.

Company Updates

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National Interstate

Jan 14, 2021

“As a newer employee to National Interstate and the insurance industry, I was slightly skeptical about where this job would lead me. What’s surprised me the most is the opportunity for advancement within the organization. It didn’t take long to realize this wasn’t just a job, but a career. The opportunities to further your professional/educational career are vast, and I have been lucky enough to latch on with a company that truly cares about my future.” – Kevin A., Claims Processing Tech II

Company Logo for National Interstate

National Interstate

Jan 7, 2021

“It’s amazing how much the insurance industry changes, and it’s exciting to be in the forefront! Before I worked here, I thought insurance was boring, but that’s far from the truth. Every day is different – so it’s never boring for me. It’s been motivating to watch our company change and grow. I love being part of our team because we work so well together. We are fast paced, hard working with a bit of fun thrown in! I’m excited to see what the future holds” – Bobbie L. Business Development Coordinator


National Interstate Reviews

Recommend to a Friend
Approve of CEO
Tony Mercurio
Tony Mercurio
54 Ratings
Jan 5, 2021
National Interstate icon

"Great place to start a career! Especially for Akron or Kent State students!"

Current Employee - Underwriter Trainee in Richfield, OH
Positive Outlook
Approves of CEO

I have been working at National Interstate full-time for less than a year


- Benefits are great. Pay and PTO are above market compared to other companies. I started with 19 days of PTO per year and a higher salary than my counterparts at other companies. - Covid caused


- 401(k) is below market value. We only get a 4.5% match while I have friends getting a 6% match. - National Interstate is a relatively small company and is owned by Great American Insurance Group.

Advice to Management

You guys already have a great benefits package! Maybe consider bumping the 401(k). Other than that, this place is great!
See All 142 Reviews

Diversity & Inclusion at National Interstate

(9 Reviews)

Diversity & Inclusion FAQs

All answers shown come directly from National Interstate Reviews and are not edited or altered.

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National Interstate Photos

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National Interstate Interviews

Getting an Interview
Applied online66%
Employee Referral14%

  1. [employerShortName] icon

    Analyst Interview

    Anonymous Employee in Richfield, OH
    No Offer
    Negative Experience

    I applied through a recruiter. The process took 1 week. I interviewed at National Interstate (Richfield, OH)


    I believe this interview was conducted just to satisfy company's policy because it was done in a rush manner, potentially someone was hired already, and I was used as a con.

    No real questions were asked, no technical questions, no questions related to my resume/background whatsoever

    Answer Question

See All 33 interviews

National Interstate Awards & Accolades

  • The Plain Dealer Top WorkplacesCleveland Plain Dealer2020
  • Smart Culture AwardSmart Business Magazine2020
  • Business Growth AwardCascade Capital Corporation2020
  • NorthCoast 99ERC2019
  • The Plain Dealer Top WorkplacesCleveland Plain Dealer2019

Pledges & Certifications

  • Pay Equality Pledge

    Committed to paying equitably for equal work & experience

  • Career Advancement Program

    Helping employees "upskill" into higher-paying positions

  • Pledge to Thrive

    Taking steps to prioritize employee well-being

  • First Job Programs

    Maintain entry-level hiring and career development programs to give people career starts

National Interstate FAQ

(20 Questions)

All answers shown come directly from National Interstate Reviews and are not edited or altered.

See questions about:

What is health insurance like at National Interstate?

...The health insurance is so useless it’s like you don’t have health insurance....

July 12, 2019

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Work at National Interstate? Share Your Experiences

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