Mission: At Nationstar, we exist to keep the dream of home ownership alive.
Nothing is more important to us than keeping the dream of homeownership alive and providing radical service to our customers. We are one of the largest and fastest growing mortgage servicers in the United States. Our integrated approach, strength and diversity of our operations, and strategies for growing all segments of our business position us to be a long term leader in our industry.
We have one common thread that weaves throughout the organization – focus on the customer. If you want to help transform the mortgage industry, get on board.
Going the extra mile to provide our customers with solutions to fit their individual needs is not new to us — it's just the way we do business. It’s often said that when it comes to job satisfaction that you must love the work or love the people you work with. At Nationstar you can have it all: rewarding and challenging work, caring and dedicated co-workers, and an atmosphere of camaraderie and fun. We exemplify the value of having an enjoyable work environment. We sponsor special work events and programs throughout the year. From our annual company picnic to food truck days to our Artists in Residence program, we are always looking for ways to brighten the day of our employees who work so hard to brighten the day for all of our customers.
Our team is focused on giving people the safety, health and dignity of homeownership. That’s why our employees give back to communities around the country all year long. We work with organizations like Habitat for Humanity to help give back.
We take pride in finding new avenues to help our employees grow in their careers, as well as build lasting friendships with co-workers and colleagues. We have an entire team dedicated to ongoing training classes from professional development to experienced leadership, including job specific training. Nationstar also offers tuition reimbursement to help employees achieve academic and professional goals. Plus, Nationstar is proud to sponsor one of the most active Toastmasters chapters in North Texas.
Working at Nationstar Has Its Benefits
For the majority of us, a job isn’t just a paycheck, it is a career, a second home where we like to make friends and even create a work family. At Nationstar Mortgage, our most important investments are those we make in our people. Our success as a company relies heavily on the talents and dedication of our employees. We are proud of the fact that 80% of all Nationstar mid-level managers are promoted from within.
We are imaginative and resourceful professionals who conduct our business with a strong sense of business ethics and fairness. "Doing the right thing" is at the core of our corporate culture.
We've Got You Covered
We take care of our team who do so much to take care of our customers. We proudly offer excellent benefits for all of our employees, including:
We're reimagining the future and building modern technology for an industry that desperately needs it.
The home loan industry – largely characterized by excessive paperwork, a history of bad business practices, and poor customer service – beckons for innovation and improvements in digital tools and user experience. Therein lies the opportunity - not just to create a better mortgage company, but to reimagine the home ownership lifecycle and create a smarter, more intuitive lending and real estate services platform.
Nationstar Mortgage (NYSE:NSM) is looking for strong digital leaders to join our team: those with a track record of growing a business by bringing breakthrough digital products to market, successfully enabling technology to acquire, engage and retain customers. The ideal candidates will have an intuitive sense for delivering amazingly simple tools and experiences that make life easier for our customers and prospects.
Joining our Talent Network will enhance your job search and application process. Whether you choose to apply or just leave your information, we look forward to staying connected with you.
I worked at Nationstar Mortgage full-time (More than a year)
Good company when the market was great, lots of leads and portfolio.
long hours, favoritism, strict production goals.
Advice to Management
Less micro manage and scripts, feels less personable on the phone.
I applied through an employee referral. I interviewed at Nationstar Mortgage (Irving, TX) in August 2017.
Interview went great! Interviewed with the 2 Processing AVP's. Typical interview questions.
Was offered the position via phone call from Nationstar/Mr. Cooper Dallas area Recruiter on 08/21st and she emailed me the offer letter with a start date of 09/11th. I also received emails to go ahead and sign up for benefits and a calendar with the 2017 pay dates. So, come to find out for some reason, they offer you the job BEFORE they do the background screening, which was no big deal...or so I thought! I was contacted by the HR Department in the Irvine California area instead of the Dallas area I had been dealing with so they could send me the link to begin the process of background screening. They use a 3rd party company to do the background screening and I found out a week before my start date that I'm ineligible for hire because of a date discrepancy I had put down on my application from a previous employer I worked for almost 9 years ago! It was a 7 month difference from what I had put down and from what they had verified. I only worked there for 3 months! I was told by HR that they verify the dates of my two most recent employers, however they only verified my most recent employer and the employer from almost 9 years ago (which isn't even related to the job I applied for). I had another employer immediately prior to the most recent one and it was never verified?! I reached out to the HR department that actually offered me the position to inquire about this. My calls and emails went unanswered! To this day, everything in my emails says i'm hired with a start date and welcome package. I have nothing in writing retracting their offer. Only a verbal confirmation from someone in California that I am ineligible?! VERY UNPROFESSIONAL! VERY UNORGANIZED! As much as I needed this job, I definitely dodged a bullet with this company!