Working at Nationstar Mortgage | Glassdoor

Nationstar Mortgage Overview

Coppell, TX
5001 to 10000 employees
Company - Public (NSM)
$2 to $5 billion (USD) per year
Nationstar Mortgage is a leading residential mortgage services company providing servicing,originations, and real estate services to homebuyers, homeowners and financial partners.
Founded in 1994, Nationstar has experienced success by providing exceptional customer ... Read more

Mission: At Nationstar, we exist to keep the dream of home ownership alive.

Nationstar Mortgage – Why Work For Us?

About Us

Nothing is more important to us than keeping the dream of homeownership alive and providing radical service to our customers. We are one of the largest and fastest growing mortgage servicers in the United States.  Our integrated approach, strength and diversity of our operations, and strategies for growing all segments of our business position us to be a long term leader in our industry. 

We have one common thread that weaves throughout the organization – focus on the customer.  If you want to help transform the mortgage industry, get on board.  

View Our Open Positions    Join Our Talent Network


Our Culture

Going the extra mile to provide our customers with solutions to fit their individual needs is not new to us — it's just the way we do business. It’s often said that when it comes to job satisfaction that you must love the work or love the people you work with. At Nationstar you can have it all: rewarding and challenging work, caring and dedicated co-workers, and an atmosphere of camaraderie and fun. We exemplify the value of having an enjoyable work environment. We sponsor special work events and programs throughout the year. From our annual company picnic to food truck days to our Artists in Residence program, we are always looking for ways to brighten the day of our employees who work so hard to brighten the day for all of our customers. 

Nationstar Contributes

Our team is focused on giving people the safety, health and dignity of homeownership. That’s why our employees give back to communities around the country all year long. We work with organizations like Habitat for Humanity to help give back. 

Enriching Employee Lives & Careers

We take pride in finding new avenues to help our employees grow in their careers, as well as build lasting friendships with co-workers and colleagues. We have an entire team dedicated to ongoing training classes from professional development to experienced leadership, including job specific training. Nationstar also offers tuition reimbursement to help employees achieve academic and professional goals. Plus, Nationstar is proud to sponsor one of the most active Toastmasters chapters in North Texas.

Working at Nationstar Has Its Benefits

For the majority of us, a job isn’t just a paycheck, it is a career, a second home where we like to make friends and even create a work family. At Nationstar Mortgage, our most important investments are those we make in our people. Our success as a company relies heavily on the talents and dedication of our employees. We are proud of the fact that 80% of all Nationstar mid-level managers are promoted from within. 

We are imaginative and resourceful professionals who conduct our business with a strong sense of business ethics and fairness. "Doing the right thing" is at the core of our corporate culture.

We've Got You Covered

We take care of our team who do so much to take care of our customers. We proudly offer excellent benefits for all of our employees, including:

  • You get to choose your medical benefits
  • Dental, vision and flexible spending accounts (FSA) are on the menu
  • If you choose the Health Savings Plan, Nationstar will contribute to your Health Spending Account (HSA) that helps cover your out-of-pocket expenses
  • Company paid basic and supplemental life insurance
  • Accidental death and dismemberment (AD&D) insurance
  • Long-term and short-term disability are paid by Nationstar
  • Your 401k will include a generous company match
  • Paid vacations and holidays

Tech Gurus Wanted

We're reimagining the future and building modern technology for an industry that desperately needs it.

The home loan industry – largely characterized by excessive paperwork, a history of bad business practices, and poor customer service – beckons for innovation and improvements in digital tools and user experience. Therein lies the opportunity - not just to create a better mortgage company, but to reimagine the home ownership lifecycle and create a smarter, more intuitive lending and real estate services platform.

Nationstar Mortgage (NYSE:NSM) is looking for strong digital leaders to join our team: those with a track record of growing a business by bringing breakthrough digital products to market, successfully enabling technology to acquire, engage and retain customers. The ideal candidates will have an intuitive sense for delivering amazingly simple tools and experiences that make life easier for our customers and prospects.

View Tech Openings At Nationstar

Join Our Talent Network

Joining our Talent Network will enhance your job search and application process. Whether you choose to apply or just leave your information, we look forward to staying connected with you.

  • Receive alerts with new job opportunities that match your interests
  • Receive relevant communications and updates from our organization
  • Share job opportunities with family and friends through Social Media or email

Sign Up Today

Nationstar Mortgage Reviews

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Approve of CEO
Nationstar Mortgage President, Chief Executive Officer and Director Jay Bray
Jay Bray
300 Ratings
  • Featured Review

    Helpful (3)

    "The Place to Be"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Dallas, TX
    Current Employee - Vice President in Dallas, TX
    Positive Outlook
    Approves of CEO

    I have been working at Nationstar Mortgage full-time (Less than a year)


    Nationstar has become a really great place to expand my career. Our executive leaders are engaging thought leaders that really understand the business. They value my opinion and encourage everyone to collaboratively work together. The work is challenging and rewarding but I can still maintain a solid work life balance. I've only been with the company for about a year but so far it's one of the best places I've worked.


    The company is growing fast as that comes with some growing pains but overall it really is a great place.

    Advice to Management

    Keep up the great work. Together we can truly change the mortgage industry!

See All 689 Reviews

Nationstar Mortgage Photos

Nationstar Mortgage photo of: #NSMGoesRed
Nationstar Mortgage photo of: Kenneth Crain - Artist in Residence Program
Nationstar Mortgage photo of: Photo opp
Nationstar Mortgage photo of: Company picnic fun
Nationstar Mortgage photo of: Kyle Steed - Artist in Residence Program
Nationstar Mortgage photo of: March of Dimes
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Nationstar Mortgage Interviews

Interview Experience

Interview Experience

Getting an Interview

Getting an Interview

Interview Difficulty


Interview Difficulty



  1. Helpful (1)  

    IT Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Easy Interview


    I applied through a recruiter. The process took 1 day. I interviewed at Nationstar Mortgage.


    Very Little, should have been a warning flag, the company did not have a firm direction and lacked a true vetting process. This may not be the case across the company but I was very surprised of the questions that could have been asked but was not.

See All 136 Interviews

Nationstar Mortgage Awards & Accolades

  • Fannie Mae 5 STAR Servicer Award, Housing Wire, 2015
  • Fortune 500, Fortune, 2015
  • Fannie Mae 5 STAR Servicer Award, Business Wire, 2014
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