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Natural History Museum (UK) Overview

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London, England (UK)
501 to 1000 employees
Nonprofit Organization
Arts, Entertainment & Recreation
Unknown / Non-Applicable

Natural History Museum (UK) Reviews

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Natural History Museum (UK) Museum Director Sir Michael Dixon
Sir Michael Dixon
3 Ratings
  • Helpful (1)

    "Visitor Services"

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    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Natural History Museum (UK) full-time (Less than a year)


    I met some nice, like minded people and that was pretty much it.


    Firstly they hire people through an agency so after they take a cut you end up with minimum wage. Uniforms were badly designed and uncomfortable. Expect to be on your feet all day and working outdoors to deal with queues getting in. The museum is packed at weekends and the summer so badly you can't even move. Visitors were rude because of this and complain about things you don't have control over. You also learn through jobs like this just how stupid the public can be and you just have the deal with it. The 'staff room' was a tiny area where visitor services, security and cleaners all have to squeeze into and was so unkempt. I also noticed that senior staff would never say hello as they thought we were beneath them. Pretty pathetic really as most of us were graduates trying to get jobs in the real world. I can only name 3 decent managers, the rest of them were nasty people. As nice as the building is, it's a pretty horrible job and you will have to put up with rubbish from the public daily.

    Advice to Management

    A lot of the managers were unfriendly and unapproachable. Whilst working on an exhibition I had customers demanding to see a manager and after calling upstairs they never came down. You can tell they're just there for the money and experience but hide when they have to face people complaining. One of my colleagues was perched on a desk towards the end of the day and a manager came over and shouted 'If I see you sitting there again, I will wring your neck'. You know, because we're not allowed to stand. We should have reported that manager, really unprofessional. Hopefully you've had a turnover of managers since then.

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Natural History Museum (UK) Photos

Natural History Museum (UK) photo of: NHM main entrance
Natural History Museum (UK) photo of: NHM Front entrance 2015
Natural History Museum (UK) photo of: National History Museum
Natural History Museum (UK) photo of: National History Museum
Natural History Museum (UK) photo of: National History Museum
Natural History Museum (UK) photo of: National History Museum
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Natural History Museum (UK) Interviews



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Getting an Interview




  1. Helpful (1)  

    Museum Assistant Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience


    I applied online. The process took 1 day. I interviewed at Natural History Museum (UK).


    Very simple group interview where we worked together to build a tower. I would imagine this would be there way of seeing how we would work together. Then we also went around and talked about our own retail experiences. It was simple, but not quite sure what they were looking for especially since there were so many of us in the interview.

    Interview Questions

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Company Updates


    Sensational Butterflies | Natural History Museum

    The home of nature-inspired gifts. Free UK next-day delivery when you spend £50 on the Museum collection, plus new international delivery rates. All sales support the Museum.

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