Working at Navy Federal Credit Union | Glassdoor

Navy Federal Credit Union Overview

Vienna, VA
10000+ employees
Other Organization
Banks & Credit Unions
Unknown / Non-Applicable
Navy Federal looks for service-oriented team players with strong interpersonal skills, the right attitude and adaptability to a changing, dynamic environment. In general, we hold to the adage, "hire for attitude and train for ... Read more

Mission: Since 1933, Navy Federal Credit Union has grown from seven members to over 8 million members. And since that time, our vision statement has remained focused on serving our unique field of membership:

"Be the most preferred and trusted ... Read more

Glassdoor Awards

Best Places to Work: 2019 (#29)

Top CEOs: 2018 (#76)

Company Updates

  • We’re excited to be recognized as one of the FORTUNE 100 Best Companies to Work For®—it's our 9th year on the list! Learn why we're #29.

    Navy Federal Credit Union

    Navy Federal Credit Union is #29 on the 2017 Fortune 500 list. Find the latest news, stock prices and financial information for Navy Federal Credit Union on

  • Big thanks to our team members for sharing their stories about our awesome company culture!

    Top Finance Companies to Apply to Today

    Are you looking for an interesting, challenging and rewarding job? Then working in finance might be right for you. For many, helping others thrive financially makes for a gratifying and exciting career. And most of the time, the salary isn't too shabby either!

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Navy Federal Credit Union – Why Work For Us?

We have a special mission–putting members’ financial success first, helping them achieve their goals and thrive for generations–and you can be part of it.

Meet our members and learn about all the ways our team members make a difference in their lives.

Our technology team meets the modern money-management needs of our members with cutting-edge financial service solutions. Help drive innovation for Navy Federal’s application development, information security and more.

Meet Navy Federal Credit Union’s CIO Bill Hills. Bill explains why Navy Federal is a top company for Information Technology (IT) jobs. He also shares why being part of the Navy Federal IT team means getting to do innovative work.

Launch the next chapter of your career with Navy Federal as we work with our members to help them achieve their financial dreams.

Meet Gabriela. For Gabriela, being a Member Service Representative at Navy Federal Credit Union is a dream job. She loves the company perks and ability to grow her career, all while being able to deliver exceptional member service and make a difference in members’ lives.

Become part of the inner workings that help Navy Federal succeed and flourish. From accounting to marketing, we want to advance your skill sets, and empower you to do your best work and create your own career path. 

Hear how three team members found their dream corporate jobs at Navy Federal Credit Union.

Navy Federal strives to maintain a workplace that fosters curiosity and collaboration. Our valued team members define our culture, which is why we believe a good work/life balance is essential. We are open-minded, collaborative and driven to developing experiences that fit the unique needs of our members and employees. You can be part of an exciting environment where every day is different, the pace is fast, the atmosphere is fun and the people are friendly.

We Invest in Your Success 

We’re committed to your professional development. We offer competitive salaries and a variety of career paths you can stick with and grow into. 

We provide opportunities to expand your skills, knowledge and experiences through:

  • Formal education and training programs
  • Leadership development opportunities
  • Rotational assignments
  • Informal one-on-one coaching
  • Mentoring from Navy Federal colleagues

Giving Back 

Navy Federal encourages employees to engage in community service. We provide plenty of opportunities and events for employees to give back and take pride in helping make a difference:

  • Mentoring programs
  • United Way giving
  • Volunteer opportunities

Navy Federal Credit Union Reviews

Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Navy Federal Credit Union CEO Mary McDuffie
Mary McDuffie
10 Ratings
  • Featured Review

    Helpful (2)

    "Awesome place to start your career"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Programmer Analyst
    Current Employee - Programmer Analyst
    Positive Outlook
    Approves of CEO

    I have been working at Navy Federal Credit Union full-time (More than 8 years)


    Job security
    Nice cafe
    Nice perks
    Nice bonus structure
    Nice benefits


    Nothing to complain about that would be unique to nfcu

See All 947 Reviews

Navy Federal Credit Union Photos

Navy Federal Credit Union photo of: Branch Team Members participating in our first annual Virtual 5k race,
Navy Federal Credit Union photo of: Summerfest
Navy Federal Credit Union photo of: Digital Labs 2
Navy Federal Credit Union photo of: Digital Labs
Navy Federal Credit Union photo of: Member Service Week
Navy Federal Credit Union photo of: Frederick Branch
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Navy Federal Credit Union Interviews



Getting an Interview

Getting an Interview




  1. Helpful (18)  

    Software Tester Interview

    Anonymous Employee in Pensacola, FL
    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. I interviewed at Navy Federal Credit Union (Pensacola, FL) in February 2014.


    After applying, it took about a month to finally here that I had been selected to interview. After that, I went and did job shadowing in the department to really get a better feel for the culture.

    Interview Questions

See All 322 Interviews

Navy Federal Credit Union Awards & Accolades

  • 100 Best Companies to Work For, Fortune, 2019
  • Glassdoor’s Employees’ Choice Award - Top 50 Large Companies, Glassdoor, 2019
  • People 50 Companies That Care, PEOPLE Magazine, 2018
  • Best Places to Work in IT, ComputerWorld, 2018
  • Best Workplaces for Parents, Fortune and Great Place to Work, 2018
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