Navy Federal Credit Union Overview

  • Vienna, VA
  • 10000+ Employees
  • 1933
  • Self-employed
  • Banking & Lending
  • Unknown / Non-Applicable

Navy Federal Credit Union is the world's largest credit union with over 11 million members, over $160 billion in assets and over 21,000 employees. As a credit union, we have members, not customers. At our campuses in Vienna, VA, Pensacola, FL and Winchester, VA, and in our more ...
Mission: As a member-owned and not-for-profit credit union, Navy Federal’s mission is to always put members first. Each area of the credit union operates with the same purpose in mind: making members’ financial goals the top priority. Navy Federal is honored to serve those who serve, ...

Glassdoor Awards

Best Places to Work: 2019(#29)

Top CEOs: 2018(#76)

Company Updates

June 28, 2022
From opportunities in data science and cybersecurity to digital strategy and app development, gain the skills, experience and support you’ll need to advance your tech career. Hear from some of our team members about their journey at Navy Federal.
Navy Federal Credit Union | Tech Careers - Advancing
June 2, 2021
What’s it like to be a part of Navy Federal’s award-winning tech team? Our employees share first-hand experiences. Learn more and view open positions at
Navy Federal | Tech Careers

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Navy Federal Credit Union Reviews

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Approve of CEO
Mary McDuffie
Mary McDuffie
639 Ratings
Featured Review
Current Employee, more than 3 years

"Best place to work!"

Apr 8, 2022 - Business Intelligence Analyst
Positive Outlook
Approves of CEO


Amazing benefits
Work life balance
Remote/hybrid work
Lots of growth opportunities


It’s a big company and your management has a big impact on how positive of an experience you have, which can sometimes affect job satisfaction as leadership changes.
See All 2,246 Reviews

Diversity & Inclusion at Navy Federal Credit Union

(737 Reviews)

Diversity Programs & Initiatives

At Navy Federal, we’re intentional about how we show up for the people we employ. Our team members represent all different cultures, ages, genders and perspectives. And, we firmly believe in sharing and celebrating those unique, cultural differences. Most companies promote diversity and inclusion, but we’re focused on ensuring every team member feels comfortable bringing their whole selves to work every day. Creating a community where all our team members feel a sense of respect and belonging is vital to who we are.

“Diversity, Inclusion, and Belonging are embedded in our culture and should be represented in every meeting, how we operate, and how we change our behaviors as an o

Diversity & Inclusion FAQs

All answers shown come directly from Navy Federal Credit Union Reviews and are not edited or altered.

How is diversity at Navy Federal Credit Union?

...Good benefits, strong engrained culture, good diversity and inclusion...Read More

Read 22 more responses

Navy Federal Credit Union Photos

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Navy Federal Credit Union Interviews

Getting an Interview
Applied online78%
Employee Referral4%

  1. Featured Interview

    Business Operations Analyst Interview

    Anonymous Employee in United States
    Accepted Offer
    Positive Experience
    Easy Interview

    I applied online. The process took 3 weeks. I interviewed at Navy Federal Credit Union (United States) in Feb 2022


    I applied online through their website on 2/7/2022. I heard back that same week from a Recruiter wanting to set up a phone screen, which we had on 2/14/2022. The Recruiter was super nice and he was able to explain the position well to me and told me about their benefits.

    I think it was the very next day that I received an email calendar invite to set up a virtual interview with the hiring managers for 2/18/2022. The interview was booked for 30 minutes but we all still had time available so we ended up chatting for an 1hr 30 min! It probably depends what department you're interviewing with and the people you're talking to, but we went over their background, my background, benefits, and they asked me a few questions. Conversation flowed really well and it was an easy and enjoyable interview experience. I absolutely loved our conversation and knew immediately I REALLY wanted the job and to work in that department. They did let me know they had other interviews to still complete and that it may be a week or so until I hear anything (understandable). By 2/28/2022, I was eager and emailed the Recruiter to see if he heard anything and let him know I was still extremely interested in the role. He promptly replied and let me know he was meeting with the managers that week and should get feedback. A few days later, early March, the Recruiter called to let me know I was selected!

    Being in HR, I know hiring processes take some time but I was really impressed with Navy Fed's timing and communication. I tried to provide as many specific dates as possible for this review to give other candidates an idea of how quickly things progressed (at least for me). After being told I was selected, they had to do a credit check, which took roughly 3 days. Next my Recruiter provided the actual verbal offer with the pay rate, which I accepted on the spot because I was very pleased. Then I received my offer letter email and instructions for doing background check, onboarding, etc. Finger printing is part of the onboarding process but they explain how to get that done and it's very simple.

    From start to finish of interviewing/onboarding, so far everything has been a wonderful experience. This company seems amazing and I CAN NOT wait to get started in April! Hope this review helps others!

    -Why are you looking to leave your current role? -I think they asked some other questions relevant to the role like what my experience is with Excel, my favorite statistical methods, etc. I can't remember exactly!

    Answer Question

See All 475 interviews

Navy Federal Credit Union Awards & Accolades

  • 100 Best Companies to Work ForFortune and Great Places to Work2022
  • Forbes Best Employers for New GradsForbes2022
  • America's Best Employers for DiversityForbes2020
  • Best Workplaces for WomenFortune and Great Place to Work2020
  • Best Places to Work in ITComputerworld2020

Pledges & Certifications

  • Veteran Hiring Commitment

    Committed to helping America's military veterans find work

  • Tech Hiring Commitment

    Helping to train, hire and promote more technology workers

  • Pledge to Thrive

    Taking steps to prioritize employee well-being

  • Social Responsibility Pledge

    Formal programs or foundation to give back to communities

  • Diversity Commitment

    Has programs that support a diverse and inclusive workforce

  • Career Advancement Program

    Helping employees "upskill" into higher-paying positions

  • First Job Programs

    Maintain entry-level hiring and career development programs to give people career starts

Popular Careers with Navy Federal Credit Union Job Seekers


Navy Federal Credit Union FAQ

(66 Questions)

All answers shown come directly from Navy Federal Credit Union Reviews and are not edited or altered.

See questions about:

What is paid time off like at Navy Federal Credit Union?

...Excellent Employee benefits such as paid time off , Bonus , education , 401k match etc. Good work life balance....

August 9, 2021

Read more

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People Also Ask about Navy Federal Credit Union

Employees rate Navy Federal Credit Union 4.1 out of 5 stars based on 2,246 anonymous reviews on Glassdoor. In 2019, Navy Federal Credit Union employees have voted their company to be one of Glassdoor’s Best Places to Work.

To get a job at Navy Federal Credit Union, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Navy Federal Credit Union and prepare for tough questions.

Overall, 79 of employees would recommend working at Navy Federal Credit Union to a friend. This is based on 2,060 anonymously submitted reviews on Glassdoor.

69 of job seekers rate their interview experience at Navy Federal Credit Union as positive. Candidates give an average difficulty score of 2.8 out of 5 (where 5 is the highest level of difficulty) for their job interview at Navy Federal Credit Union.

75 of employees think that Navy Federal Credit Union has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.

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