Navy Federal Credit Union Careers | Glassdoor

Navy Federal Credit Union Careers

Vienna, VA
10000+ employees
Other Organization
Banks & Credit Unions
Unknown / Non-Applicable
Navy Federal looks for service-oriented team players with strong interpersonal skills, the right attitude and adaptability to a changing, dynamic environment. In general, we hold to the adage, "hire for attitude and train for ... Read more

Mission: Since 1933, Navy Federal Credit Union has grown from seven members to over 8 million members. And since that time, our vision statement has remained focused on serving our unique field of membership:

"Be the most preferred and trusted ... Read more

Glassdoor Awards

Best Places to Work: 2019 (#29)

Top CEOs: 2018 (#76)

Company Updates

  • We're #19 on the FORTUNE 100 Best Companies to Work For® list—our highest ranking ever and 10th time on the list!

  • We're proud to be #8 on Computerworld's Best Places to Work in IT list. It's our fifth year in a row receiving this recognition—kudos to our IT team! Learn why we're a top place to work in IT.

    Best Places to Work in IT 2019

    Ever upward. Those are the words that come to mind when we look over the 2019 list of the 100 Best Places to Work in IT and think about the listings of past years. At this point, there are quite a few to think about.

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Navy Federal Credit Union – Why Work With Us?

We have a special mission–putting members’ financial success first, helping them achieve their goals and thrive for generations–and you can be part of it.

Meet our members and learn about all the ways our team members make a difference in their lives.

Our technology team meets the modern money-management needs of our members with cutting-edge financial service solutions. Help drive innovation for Navy Federal’s application development, information security and more.

Meet Riyaz, Charlene and Lola. They share their unique stories about working in IT at Navy Federal. Riyaz is a new dad who while leading the Digital Labs team, was also able to take advantage of paternity leave. Charlene is a credit union rockstar—she’s grown her career through working in many departments. Lastly, meet Lola; she’s a long-time member of the IT team and she tells you why she loves working for a company that is doing good—and how you can too.

Launch the next chapter of your career with Navy Federal as we work with our members to help them achieve their financial dreams.

Meet Gabriela. For Gabriela, being a Member Service Representative at Navy Federal Credit Union is a dream job. She loves the company perks and ability to grow her career, all while being able to deliver exceptional member service and make a difference in members’ lives.

Become part of the inner workings that help Navy Federal succeed and flourish. From accounting to marketing, we want to advance your skill sets, and empower you to do your best work and create your own career path. 

Hear how three team members found their dream corporate jobs at Navy Federal Credit Union.

Navy Federal strives to maintain a workplace that fosters curiosity and collaboration. Our valued team members define our culture, which is why we believe a good work/life balance is essential. We are open-minded, collaborative and driven to developing experiences that fit the unique needs of our members and employees. You can be part of an exciting environment where every day is different, the pace is fast, the atmosphere is fun and the people are friendly.

We Invest in Your Success 

We’re committed to your professional development. We offer competitive salaries and a variety of career paths you can stick with and grow into. 

We provide opportunities to expand your skills, knowledge and experiences through:

  • Formal education and training programs
  • Leadership development opportunities
  • Rotational assignments
  • Informal one-on-one coaching
  • Mentoring from Navy Federal colleagues

Giving Back 

Navy Federal encourages employees to engage in community service. We provide plenty of opportunities and events for employees to give back and take pride in helping make a difference:

  • Mentoring programs
  • United Way giving
  • Volunteer opportunities

Navy Federal Credit Union Reviews

  • Featured Review

    Helpful (2)

    "Good company excellent benefits."

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Member Service Representative in Gurnee, IL
    Former Employee - Member Service Representative in Gurnee, IL
    Positive Outlook
    Approves of CEO

    I worked at Navy Federal Credit Union part-time (More than 8 years)


    Company takes care of employees and has very good benefits available to both full time and part time employees.


    Not really any cons sometimes have to relocate for advancement opportunities.

See All 1,132 Reviews

Navy Federal Credit Union Photos

Navy Federal Credit Union photo of: Branch Team Members participating in our first annual Virtual 5k race,
Navy Federal Credit Union photo of: Summerfest
Navy Federal Credit Union photo of: Digital Labs 2
Navy Federal Credit Union photo of: Digital Labs
Navy Federal Credit Union photo of: Member Service Week
Navy Federal Credit Union photo of: Frederick Branch
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Navy Federal Credit Union Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview


    Mortgage Support Associate Interview

    Anonymous Employee in Vienna, VA
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied through a staffing agency. The process took 1 day. I interviewed at Navy Federal Credit Union (Vienna, VA).


    Behavioral interview questions with focus on your resume and how you did in your previous jobs. Asked about education, what kind of projects you have done and how you work with a team of people

    Interview Questions

    • Tell me about this experience (from resume)   1 Answer
See All 359 Interviews

Navy Federal Credit Union Awards & Accolades

  • 100 Best Companies to Work For, Fortune, 2019
  • Glassdoor’s Employees’ Choice Award - Top 50 Large Companies, Glassdoor, 2019
  • People 50 Companies That Care, PEOPLE Magazine, 2018
  • Best Places to Work in IT, ComputerWorld, 2018
  • Computerworld 100 Best Places to Work in IT, ComputerWorld, 2019
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