I have been working at Neighborhood Health Plan of RI full-time (More than a year)
Great people, busy fast pace, CEO gives us a lot of perks from lunches and many fun surprise. I really enjoyed working in our new facility. I truly see this company growing before my eyes and its excing to plan my future there.
Understaffed, HR is getting a little better but I feel they still have a long ways to go. Lack of communication between the departments.
Advice to Management
Hire more experienced management
I applied through a recruiter. The process took 2+ months. I interviewed at Neighborhood Health Plan of RI (Providence, RI).
The interview process seemed to go very well until there were weeks of silence and a few unreturned phone calls and emails requesting a follow up. I had 2 rounds of interviews; during the 1st interview, the manager recommended I come in for a second interview with a higher-up. Both interviews went well but, after weeks of silence and unreturned follow up emails and phone calls to HR and the people I interviewed with, I got a call from the manager requesting that I justify my ability to take on the role I applied for (despite having already sent my resume, letter of interest, and having 2 rounds of interviews which all served to answer that exact question). The phone call was extremely unprofessional and uncalled for; at that point in the process, a simple "we have chosen to pursue another candidate" would have been more dignified. Even after the call, the manager had me wait another week for an actual decision and, even then, I had to call the manager for a decision. To add insult to injury, rather than calling me back with a response, the manager passed the task on to HR, who conveniently (and uncharacteristically) called back 5 minutes after I did. The entire process took 2 months. The HR department, despite recruiting me for the position, was not responsive in a timely manner, if at all - most of my follow ups (and there were only a few, with at least a week between each) went unanswered. The people I interviewed with were also unresponsive to follow ups. My overall impression is that the company, at least based on my limited experience of it, is unprofessional and is likely steering talent away. I will definitely not be reapplying to NHPRI until I have reason to believe it is being run more efficiently than it is now.
In summary - unprofessional, unresponsive, waste of time; if you can afford to be picky in where you apply, avoid applying here.
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