Neighborly® Overview

  • Waco, TX
  • 1001 to 5000 Employees
  • 1981
  • Company - Private
  • Business Consulting
  • $1 to $5 billion (USD)

Neighborly is the world's largest parent company of 29 home service brands and 5,000 franchises in nine countries.. The company was founded in 1981 as Dwyer Group and has 29 home service brands, 26 of which are service brands and 24 of which are franchise brands. Collectively, ...
Mission: To be so remarkable we become a beloved household name.

Company Updates

May 9, 2022
WACO, Texas (February 24, 2022) – Neighborly®, the world’s largest franchisor of home service brands, announced today ahead of the International Franchise Association’s annual conference in San Diego the expansion of the company’s global footprint to 5,000 franchises representing 29 total brands across nine countries. In addition, the company achieved record same store sales growth for 2021 and systemwide sales of $3.3 billion. The company was acquired by KKR, one of the world’s leading investment firms, in third quarter 2021. “We have ambitious plans to capitalize on this upward momentum and look forward to our next chapter of growth and innovation with KKR’s support and global expertise,” said Mike Bidwell, CEO of Neighborly. “Last year was significant for Neighborly as we validated our business-building strategy and differentiated ourselves as the partner of choice for our franchise owners and 10 million customers worldwide.” The largest provider and franchisor of home service brands embarked on a digital transformation with a refreshed website and the launch of t
Shared image - Neighborly
March 2, 2020
Neighborly reaches 5000 Franchise Milestone
Shared image - Neighborly

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Neighborly® Reviews

Recommend to a Friend
Approve of CEO
Mike Bidwell
Mike Bidwell
95 Ratings
Featured Review
Current Employee

"Neighborly Culture Brings Out Our Best"

Apr 8, 2022 - Compliance Analyst
Positive Outlook
Approves of CEO


Our culture puts people first, unites us around a common goal, and is focused on the customer. We have fun, but we also expect excellent work. It is full of authentic people who care about you as a


I would like to be paid more. But I understand that the business also wants to keep costs down so that we continue to grow. The benefits are pretty good. The health insurance is expensive, even for a

Advice to Management

Our IT department is very slow and the quality of the work product is very poor. That makes our franchise owners frustrated with us when our systems don't work.
See All 166 Reviews

Diversity & Inclusion at Neighborly®

(55 Reviews)

Diversity & Inclusion FAQs

All answers shown come directly from Neighborly® Reviews and are not edited or altered.

How is diversity at Neighborly®?

...Not an equal opportunities company....Read More

Neighborly® Photos

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Neighborly® Interviews

Getting an Interview
Applied online68%
Staffing Agency11%

  1. Director, Software Engineering Interview

    Anonymous Employee in Irving, TX
    Accepted Offer
    Positive Experience
    Average Interview

    I applied through a staffing agency. The process took 1 week. I interviewed at Neighborly® (Irving, TX) in Aug 2022


    Meeting with hiring Manager to walk though requirements and expectations. Meeting with Peer to establish working relationship and review any questions you have about how things work at your level. Meeting with CTO as meet and greet.

    All situational based questions on how you handle management situations.

    Answer Question

See All 24 interviews

Neighborly® Awards & Accolades

  • Best Property and Home Maintenance Franchise of 2020Global Franchise Awards2020
  • Best Property and Home Maintenance FranchiseGlobal Franchise Awards2019

Popular Careers with Neighborly® Job Seekers


Neighborly® FAQ

(40 Questions)

All answers shown come directly from Neighborly® Reviews and are not edited or altered.

See questions about:

What are perks and other benefits like at Neighborly®?

...I would say low pay, poor benefits and you have to take off PTO when you are sick....

October 27, 2022

Read more

See 9 more answers

People Also Ask about Neighborly®

Employees rate Neighborly® 3.8 out of 5 stars based on 166 anonymous reviews on Glassdoor.

To get a job at Neighborly®, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Neighborly® and prepare for tough questions.

Overall, 70% of employees would recommend working at Neighborly® to a friend. This is based on 153 anonymously submitted reviews on Glassdoor.

54% of job seekers rate their interview experience at Neighborly® as positive. Candidates give an average difficulty score of 2.4 out of 5 (where 5 is the highest level of difficulty) for their job interview at Neighborly®.

66% of employees think that Neighborly® has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.

Work at Neighborly®? Share Your Experiences