Working at NerdWallet | Glassdoor

NerdWallet Overview

San Francisco, CA
201 to 500 employees
2009
Company - Private
Finance
Unknown / Non-Applicable
NerdWallet gives consumers and small businesses clarity around all of life’s financial decisions. When it comes to credit cards, bank accounts, mortgages, insurance, loans or expenses like hospital costs and medical bills, consumers make almost all their decisions in ... Read more

Mission: NerdWallet provides clarity for all of life’s financial decisions.

Company Updates

  • We're thrilled to be honored by the SF Business Times as a #1 Best Places to Work! http://glassdoor.com/slink.htm?key=vQ9KB

    At NerdWallet, employees weigh in on key decisions normally reserved for the C-suite, making it a Best Places to Work 2017 - Silicon Valley Business Journal

    NerdWallet's mission is to bring trust and transparency to the often-intimidating consumer finance sector. That mission extends to the company's employees as well. The personal finance site's 474 "Nerds" enjoy the usual perks from a fast-growing Bay Area tech company.

  • Excited to be recognized as an emerging personal finance company by the Fintech 250 awards!

    The Fintech 250

    It is a purely data-driven/algorithmic process that uses CB Insights data. We've gathered this data via our machine learning technology (dubbed The Cruncher) as well as via several thousand direct submissions from firms and individual professionals using The Editor.

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NerdWallet – Why Work For Us?


NerdWallet is shaping the future of finance by empowering people with clear information. And that mentality starts with our employees, or Nerds, as we like to call them. Our culture is built on five values; “consumer, company, team, self”; “drivers before solutions”; “candid and constructive”; "hypothesize, build, measure, learn"; and “relentless self-improvement.” These values drive how we work, play and enable us to better service our customers every day.

NerdWallet has an inclusive, collaborative and casual vibe. Open, comfortable spaces foster collaboration and the best technology equips our Nerds with exactly what they need to be successful. Most weeks start with a company-wide meeting and end with a happy hour to celebrate all of our great work. NerdWallet was recognized as a Top Workplace by the Bay Area News Group in 2015 and 2016, and was recognized as a Technology Fast 500 company by Deloitte in 2016.

Join the Nerds! Visit our current job openings at www.nerdwallet.com/careers

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At NerdWallet, we understand that consumers struggle to get good financial advice because they either turn to friends and family who are well-intentioned but not well-informed or to financial advisors that don’t always have their best interests in mind. We aim to cut through the noise to provide free financial advice, while always putting the consumer first.

Tim Chen, NerdWallet CEO and co-founder, started the company in 2009 after his sister asked for his help finding a credit card. Even with an economics degree and a Wall Street background, Tim took a long time to find a recommendation. To see all of his options, he put the credit card information into a spreadsheet; from there NerdWallet’s first credit cards tool was built. And our mission to bring clarity to all of life’s financial decisions was born. Today, NerdWallet has grown to deliver content, tools and advice across a wide range of areas in personal finance (banking; credit cards; auto, life, health and home insurance; investing; auto, personal and student loans; mortgages; shopping; small business; taxes; and utilities) and most recently launched our first app. NerdWallet was bootstrapped from day one in 2009 until 2015, when we received $69 million Series A funding. Backed by IVP, RRE Ventures, iGlobe Partners and Silicon Valley Bank. To date, NerdWallet has experienced year over year profitability. (Go, team!)

Consistently recognized as a Top Workplace to work by Bay Area News Group and awarded as a Technology Fast 500 company, today NerdWallet is home to more than 400 Nerds and attracts 7 million unique monthly users to its site.

At NerdWallet, there are quite a few things that make our culture one of a kind. We embrace who we are - employees are called “Nerds”, and our headquarters is the NerdLair. Nerds embody our core cultural values to guide the work we do each day:

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Consumer, Company, Team, Self

We believe that doing what’s best for consumers is the right strategy. Putting company and team goals before our own allows us to collaborate with greater trust and effectiveness. It’s the fastest path to success, collectively and individually.

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Drivers Before Solutions

We believe in figuring out what the most important thing to do is, and then doing it. Solving the right problem by addressing the root cause, not just symptoms. It takes a thoughtful and strategic approach to unlock step-function growth.


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Relentless Self-Improvement

Continuous improvement compounds quickly - for yourself and for the company.  A growth mindset is our best tool for tackling the tough and ambiguous challenges ahead. We believe in approaching each day with the humility to recognize our weaknesses and with a commitment to developing ourselves and others.

Candid & Constructive

We are all in the same boat, racing towards a distant island. We must row together, coach each other, and communicate effortlessly in order to maximize our odds of success. Candid, open conversations help keep us on the same page. Constructive feedback builds relationships by focusing on what’s working now and what can be improved — which will help us overcome roadblocks faster.

Hypothesize, Build, Measure, & Learn

Get to a good hypothesis, and get right to work iterating and tweaking. The faster we know whether or not something works, the more we can learn. The goal is constant improvement, if it means we make some mistakes along the way.


We’re an online company, but we strongly believe in acting on our mission in person by giving back to the community and helping to empower those around us. That’s done through our employee-led corporate social responsibility program, NerdsPayItForward. Through NerdsPayItForward, our Nerds have volunteered at more than 40 events and raised thousands of dollars for local and national organizations, including Project Homeless Connect, St. Anthony’s, the Tenderloin Neighborhood Development Corp., Meals on Wheels and more.  In 2016, we honored this work and the relationships we’ve made with local groups by presenting three organizations with $5,000 grants.


NerdWallet Reviews

3.4
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NerdWallet CEO Tim Chen
Tim Chen
56 Ratings
  • Featured Review

    Helpful (2)

    "Challenging Job with Comfortable Work Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NerdWallet full-time (More than a year)

    Pros

    -Perks/Benefits. The company has great perks and benefits. From free breakfast and lunch daily, to cell phone and gym stipends, to 100% paid for medical coverage, NerdWallet definitely takes care of its employees.
    -People. NerdWallet is filled with friendly, driven, and intelligent people that make my time at work much more enjoyable.
    -Mission. Everyone is really passionate and believes in our mission of helping consumers both understand their financial lives better and helping them solve their financial problems. It's great to work at a company where I feel I am actually making people's lives better.
    -Flexibility. We have a policy of unlimited PTO and I feel that it is something that I can actually use. I've been at NW close to 2 years and have taken several trips over that time span. While your ability to take time off will vary slightly from manager to manager, in general, I've found the management team is very understanding that people have lives outside of work.

    Cons

    -As the company has continued to grow, I've felt that there has been more unnecessary bureaucracy and processes added in, which just makes things take longer to complete in general.
    -Detailed product roadmap could be more widely shared. Unless you are working on a product team, details are sparse when it comes to the exact products we are working on building.

    Advice to Management

    Keep doing what you are doing! In general, the Management team is a group of down to earth people who are driven, passionate about our mission, and most importantly, really CARE about the employees.

See All 72 Reviews

NerdWallet Photos

NerdWallet photo of: Quick stop for a photo during #NerdLove week!
NerdWallet photo of: Not only do our employees get outfitted with awesome swag, we make sure the kids get extra special swag
NerdWallet photo of: Dr. Seuss theme for our annual Little Nerd's Day event!
NerdWallet photo of: NerdWallet's 2nd annual Little Nerd's Day in our San Francisco HQ. We invite all our employees to bring their little ones in for a day of fun-filled activities!
NerdWallet photo of: Magic Show at our Little Nerds Day event 2017
NerdWallet photo of: Connect 4 fun at Little Nerd's Day!
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NerdWallet Interviews

Experience

Experience
35%
16%
47%

Getting an Interview

Getting an Interview
47%
19%
17%
8
5
1

Difficulty

3.1
Average

Difficulty

Hard
Average
Easy
  1.  

    Product Manager Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied through an employee referral. I interviewed at NerdWallet.

    Interview

    I found the process very poor. I did an initial set of interviews with 3-4 people, and then a full round with 6+ people. After that, immediate feedback from the recruiter was positive but then there was no communication for about 2 weeks. I sent one or two pings during that time and they went unanswered. Finally the hiring manager asked me back for a 1:1. This would be our second meeting, and I was expecting a more serious in-depth conversation to determine if there was a match. Instead, he gave me a few square one "tell me about your resume" questions and then ended the meeting in about 30 minutes. I got a decline nearly a week later, but by that time I wasn't sure I cared anymore.

    Interview Questions

    • Design a website to sell tickets to the Olympics.   1 Answer
See All 63 Interviews

NerdWallet Awards & Accolades

  • #1 Best Places to Work, SF Business Times, 2017
  • Comcast Innovation Through Technology Award, San Francisco Chamber of Commerce, 2014
  • Best Hospital Finder, Kiplinger's Personal Finance, 2013
  • Hospital Price Transparency Challenge(3rd Place), Robert Wood Johnson Foundation and Northwest Health Foundation, 2013
  • FAFSA Community – NerdScholar, College Knowledge Challenge (Sponsored by the Bill & Melinda Gates Foundation), 2012
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