Mission: NerdWallet is on a mission to provide clarity for all of life’s financial decisions.
At NerdWallet, we’re helping people compare and find the best financial products for them, whether that’s a credit card, mortgage or savings account.
In this interview with Forbes, Tim Chen, NerdWallet’s CEO, shares his thinking behind our mission to provide clarity for all of life’s financial decisions. Read about it here:
NerdWallet recently received the Bay Area Healthy Mothers Workplace Award from the Healthy Mothers Workplace Coalition. The organization recognizes employers for excellence in health and gender equity based on policies such as paid family leave that promote work-family balance.
We take pride in offering a generous parental leave policy for both new moms and dads, flexible time off, excellent health insurance benefits and more.
Read more about how we help employees, especially working parents, feel their best in and out of the office:
NerdWallet is shaping the future of finance by empowering people with clear information. And that mentality starts with our employees, or Nerds, as we like to call them. Our culture is built on five values; “consumer, company, team, self”; “drivers before solutions”; “candid and constructive”; "hypothesize, build, measure, learn"; and “relentless self-improvement.” These values drive how we work and enable us to better service our customers every day.
NerdWallet has an inclusive, collaborative and casual vibe. Open, comfortable spaces foster collaboration, and the best technology equips our Nerds with exactly what they need to be successful. Most weeks start with a company-wide meeting and end with a happy hour to celebrate all of our great work. NerdWallet was recognized as a Top Workplace by the Bay Area News Group in 2015 and 2016, and was recognized as a Technology Fast 500 company by Deloitte in 2016.
At NerdWallet, we understand that consumers struggle to get good financial advice because they either turn to friends and family who are well-intentioned but not well-informed or to financial advisors who don’t always have their best interests in mind. We aim to cut through the noise to provide free financial advice, while always putting the consumer first.
Tim Chen, NerdWallet CEO and co-founder, started the company in 2009 after his sister asked for his help finding a credit card. Even with an economics degree and a Wall Street background, it took awhile for Tim to find the right recommendation for his sister. To see all of the available options he compiled credit card information into a spreadsheet -- from there NerdWallet’s first credit cards tool was built, and our mission to bring clarity to all of life’s financial decisions was born. Today, NerdWallet has grown to deliver more than 12,500 pieces of financial content across 50+ topics and just last year helped people make 700k financial decisions with confidence. In 2017, NerdWallet released its mobile app, which analyzes consumers’ financial information, such as credit score, spending and saving behavior, and recommends ways to get more from their money — like better credit card deals and savings accounts with higher interest rates.
NerdWallet was bootstrapped from day one in 2009 until 2015, when we received $69 million Series A funding, backed by IVP, RRE Ventures, iGlobe Partners and Silicon Valley Bank. To date, NerdWallet has experienced year over year profitability. In 2016, NerdWallet earned more than $100 million in revenue. Consistently recognized as a Top Workplace to work by Bay Area News Group and awarded as a Technology Fast 500 company, today NerdWallet is home to more than 300 Nerds and attracts more than 10 million unique monthly users to its site.
At NerdWallet, there are quite a few things that make our culture one of a kind. We embrace who we are — employees are called “Nerds”, and our headquarters is the NerdLair. Nerds embody our core cultural values to guide the work we do each day:
Consumer, Company, Team, Self
We believe that doing what’s best for consumers is the right strategy. Putting company and team goals before our own allows us to collaborate with greater trust and effectiveness. It’s the fastest path to success, collectively and individually.
Drivers Before Solutions
We believe in figuring out what the most important thing to do is, and then doing it. Solving the right problem by addressing the root cause, not just symptoms. It takes a thoughtful and strategic approach to unlock step-function growth.
Continuous improvement compounds quickly - for yourself and for the company. A growth mindset is our best tool for tackling the tough and ambiguous challenges ahead. We believe in approaching each day with the humility to recognize our weaknesses and with a commitment to developing ourselves and others.
Candid & Constructive
We are all in the same boat, racing towards a distant island. We must row together, coach each other, and communicate effortlessly in order to maximize our odds of success. Candid, open conversations help keep us on the same page. Constructive feedback builds relationships by focusing on what’s working now and what can be improved — which will help us overcome roadblocks faster.
Hypothesize, Build, Measure, & Learn
Get to a good hypothesis, and get right to work iterating and tweaking. The faster we know whether or not something works, the more we can learn. The goal is constant improvement, even if it means we make some mistakes along the way.
We strongly believe in giving back to the community and helping to empower those around us. Through NerdsPayItForward, our employee-led corporate social responsibility program, our Nerds have volunteered at more than 40 events and raised thousands of dollars for local and national organizations, including Project Homeless Connect, St. Anthony’s, the Tenderloin Neighborhood Development Corp., Meals on Wheels and more. NerdWallet also adopted Place at Prescott Elementary School in Oakland, through ongoing donations and volunteer time we've helped teachers prep their classrooms, hosted a read-in for Black History Month, and chaperoned a trip to the Chabot Science Center.
I have been working at NerdWallet full-time (More than a year)
- One of those rare companies that actually puts consumers first.
- Excellent compensation.
- Flexible schedule, ample PTO, and an amazing benefits package.
- Respectful management. They are genuinely dedicated to preserving your mental health, empowering you to excel at your job and furthering your career.
- Projects and assignments that truly challenge you. Those who go above and beyond to innovate solutions are recognized and appreciated.
- If can't handle change this company may not be for you. NW is still very much a startup. We aim at moving targets. Adaptability is a must.
- Constant self-improvement (i.e. hearing and acting upon feedback) is a must.
- Not all departments enjoy the same management style. Some have had leadership changes and/or are still experiencing growing pains (keep that in mind when reading the negative reviews here).
Advice to Management
Thank you for creating a company that keeps its mission front and center, and treats employees like the assets they are. Continue to operate in a transparent, consumer-first way and the sky's the limit!
I applied through other source. The process took 2 weeks. I interviewed at NerdWallet (San Francisco, CA) in October 2016.
Preface: You are asked to bring a computer, obviously so that it's set up the way you need. However, they will happily supply one if you don't or can't.
This was, hands down, the best interview experience I had in this current job seek. The visit to the office only lasted 4 hours (instead of the expected 7-8), so by the end, my brain wasn't exhausted. Each session asked practical, real-world questions–no algorithms. The point: algorithms can be discerned using real-world problems. Our industry is often remiss about this; NerdWallet is not.
I was asked back the next day for a 1.5-hour follow-up chat with the engineering manager and the lead for another team; They felt I was a better fit because of my performance.
The talent coordinator (recruiter) was *impeccable* with communication, candor and excitement. I received a grand tour of the office, asked questions about the day-to-day.
By the end of the process, I was absolutely ready to move to the next step.
Just like any interview process, come to the table with confident, yet reasonable expectations. If they like you and need you, they will work with you to find something fair for both sides.
Has programs that support a diverse and inclusive workforce