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NetSpend Overview

Headquarters Austin, TX
Size 201 to 500 Employees
Operated By TSYS
Founded 1999
Type Subsidiary or Business Segment
Industry Finance
Revenue $10 to $25 million (USD) per year
NetSpend offers prepaid debit cards to people who can't or don't want to deposit their money in a bank. The company offers pre-paid debit cards directly to consumers via the Internet or through major check cashers (such as ACE), convenience stores, and ... More

Mission: To empower consumers with the convenience, security and freedom to be self-banked

NetSpend – Why Work For Us?


NetSpend is a fast growing and dynamic work environment. We thrive by hiring the best and brightest talent as we believe our continued success lies in teamwork, diversity, and opportunities to continually develop and grow our people.

As a NetSpend employee, you will be valued and rewarded because you are a true partner in the company. And, because we are a mid-size company, people get to know each other and we share in an open and collaborative environment. We work hard, but we enjoy having fun together, as NetSpend has numerous company events throughout the year. We give you the opportunity to develop your role in the company and explore your full potential.


We're a little bit of everything -- a diverse, multicultural community of people who work together, play together, and help each other out. We're individuals from all over the world, with a huge range of personal and professional experiences that let us think like customers, identify problems, and create innovative solutions that make managing money a little less scary.


Netspend offers full benefits to all full-time (30+ hours per week) regular employees and their eligible dependents. Benefits begin the first of the month following 90 days of employment for all Customer Service employees. For all other positions, benefits begin the first of the month following 30 days of employment.

NetSpend offers a comprehensive benefits package including:

  • Group medical, dental, and vision care for employees and dependents
  • 100% employer paid $100,000 Life Insurance policy
  • 100% employer paid short-term and long-term disability coverage
  • 4% company match on 401K contributions
  • Employee stock purchase program
  • 19 days Paid Time Off per calendar year
  • 6 paid Company holidays per calendar year
  • IRS Flex Spending Accounts
  • Employer paid parking for all employees
  • Gold's Gym corporate membership discount
  • Free NetSpend Premier card
  • Free soft drinks and coffee in all break rooms
  • Flexible work schedules (for some positions
  1. Prepaid banking is in demand! We are a leader in a growth industry and have only begun to scratch the surface of our marketing opportunity.

  2. We are a recognized leader in the prepaid industry and take an active stance in representing and championing our industry.

  3. The future is bright! Solid consistent growth within our industry year-over-year.

  4. A culture of innovation and success where we are looked upon as game changers by delivering innovative self-banking solutions to consumers.

  5. Your voice is heard. Our employees can expect an environment that challenges the status quo and embraces change.

  6. Truthful. Honesty counts. We run our company responsibly and represent our customers in everything we do. Our values will guide every company interaction and decision.

  7. We reward for success and foster a pay for performance mentality.

  8. Complimentary sodas and coffee for all employees!

  9. We are committed to providing equal opportunity to all and believe that our culture is enhanced by both our differences and commonalitites.

  10. Focused and Passionate. Our team is passionate about providing best in class services and products in all that we do.


NetSpend Reviews

Rating Trends
Recommend to a friend
Approve of CEO
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Chuck Harris
6 Ratings
  • Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Analyst in Austin, TX
    Current Employee - Data Analyst in Austin, TX
    Positive Outlook

    I have been working at NetSpend full-time (More than 3 years)


    Good work-life balance, strong emphasis on wellness, giving back to the community, and fast-paced progress. Monthly and quarterly social events.


    Bonus calculation for entire company depends heavily on Revenue and # of active cardholders, so members of non-revenue-driving departments may feel their efforts are insufficiently rewarded during under-performing years.

    Advice to Management

    Find a better way to encourage and incentivise efforts to reduce expenses and overhead. There's still plenty of 'low-hanging fruit' to improve operational efficiency.

NetSpend Photos

NetSpend Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. The process took 2 weeks. I interviewed at NetSpend.


    Standard Senior process. Phone screen, multiple face to face. Discussed technical aspects, my experience and challenges with previous IT enterprise environments. Asked about newer environments, powershell scripting, AD, Exchange, and other related MS enterprise applications.

    Interview Questions

    • Behavioral questions. If you don't have experience that you can talk about, I wouldn't bother applying.   Answer Question

NetSpend Awards & Accolades

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