Mission: NetSuite provides companies around the globe, cloud-based, unified systems that deliver unprecedented capabilities to drive their business.
Cloud Computing: The Next—And Last—Great Technology Architecture
NetSuite is the world's leading provider of cloud-based business management software. NetSuite helps companies manage core business processes with a single, fully integrated system covering ERP/financials, CRM, ecommerce, inventory and more.
More than 16,000 high-growth and midsized companies and divisions of large enterprises use NetSuite to run more effectively without the high costs and inefficiency of on-premise systems. By using NetSuite to automate operations, streamline processes and access real-time business information anytime, anywhere, growing businesses realize breakthrough performance improvements.
NetSuite also offers industry-specific solutions for professional services, software, wholesale distribution, manufacturing, and ecommerce. NetSuite OneWorld helps global, multi-company organizations manage subsidiaries better with robust multinational, multi-currency support.
Founded in 1998, NetSuite (NYSE: N) is headquartered in Silicon Valley with more than 2200 employees across offices throughout the U.S., Canada, South America, Europe, Asia and Australia. Named by Gartner as the fastest-growing top 10 financial management solution, NetSuite has netted 2 prestigious CODiE Awards in 2013 from the Software & Information Industry Association (SIIA):
Our company was founded on the big idea that we could build one integrated business application suite and deliver it online to mid-size businesses so they could be more successful. And this is exactly what we do today—solve business problems for companies around the globe. We are ten years ahead of the competition and we continue to experience phenomenal growth.
What does this mean for you? If you're looking to drive your own career and make a difference through your work, there is no better opportunity than NetSuite. There are literally no limits to what you can achieve here. You will be given lots of opportunities to try different roles and work in different areas of the company—all over the world.
You will also learn more than you've ever imagined. We have built a culture of teamwork and innovation at NetSuite, so you will be encouraged to learn on the job, share your ideas and try new approaches. Sometimes you will even find yourself in unchartered territory, but I'm a big believer that if you're not feeling uncomfortable then you're not growing. And you will be rewarded for your hard work and for your contributions.
Are you ready to take your career to the next level? At NetSuite, success is in your hands.
President and CEO
Meet Sophie Burton
International Account Manager, Maidenhead, England, UK
I joined in 2005 as a direct sales rep and now I manage a group of account managers who look after customers in Europe and the Middle East. We focus on customer satisfaction and our goal is to retain customers. I really enjoy the variety in my job.
Usually, I spend the first hour of my day catching up on emails and looking at support cases that need to be closed. I will then touch base with some of my customers—some I talk to every day and others once a week. I look for opportunities to find out what's going on with their business and where we can help.
Then I can start to build a plan for them and identify areas where they are not using NetSuite to their full advantage. I work closely with sales engineers to build a demonstration for the client to show them what we can do, such as increase their marketing leads or help them produce better reports.
I also do a lot of linking with other parts of the company to make sure everything is running smoothly and our customers are happy. Customer satisfaction is key. We are their representative so it's our job to maintain a good relationship.
I love that NetSuite is vibrant and dynamic. It's been exciting to see the company grow. And working here has created lots of opportunities for me. I just celebrated my four-year anniversary and I've been through three roles in the company already. Soon I'll be looking to move into a management position. If you work hard, you are rewarded at NetSuite.
Meet Robert Israch
Director, Demand Generation, California, USA
In my role, I run worldwide demand generation, creating quality leads for our sales team. Most of the marketing programs I run are online, so we spend a lot of effort securing a strong presence on search engines like Google and by publishing different types of advertisements through a variety of online publishers.
The first thing I do when I come to work in the morning is look at the numbers. With a few clicks, I can see how many leads we have generated and how many opportunities and customers those efforts brought in. That's one of the things I like most about NetSuite. It's a very results-oriented business and I have the tools to know how I am performing in real time.
Next I check my emails and look at the list of projects I'm working on. I am continually launching new marketing programs and I have the autonomy to experiment and try new things. It could take months in another company to have a new marketing idea approved and I literally launch new programs on a daily basis without company politics and layers of approvals. I identify good opportunities, write the copy, develop the creative, and get the program going. You can run your own world here. It's not that you don't report to anyone, it's just a very entrepreneurial environment.
On a typical workday, I also do plenty of analysis on the various programs I'm running to see what's working. And I'll do some strategic planning and think about what we can do for the next quarter to advance our results and meet our goals. So I'm learning all the time and I get lots of different experiences and opportunities for growth.
I also like the fact that I work with so many different people—from the product and branding teams, to our public relations group and our international counterparts in the UK, AU, Asia Pacific, and Japan. It's a real team environment. People are here because they really want to accomplish something. And we do—we help businesses grow.
Meet Vincent Villamil
Account Management Group Team Leader, Makati City, Philippines
Our team deals with small- to medium-size businesses. We put ourselves in their shoes so we can understand what the best solution is for them. One of our goals is to optimize their use of NetSuite through educating them about the software features. So I am essentially in a support role.
Because I work in the Philippines, I am in from 10 p.m. to 10 a.m. so that we are sync with our customers in North America. I usually come in 15 to 30 minutes early so I can boot up my PC and open my emails. Then I go get some coffee...I drink lots of coffee! (FREE coffee, that is.)
I go through the emails and flag them in terms of what actions are required: Are they pending approval? Are they urgent? Does something need to be reviewed? Is a call back required? And so on.
I start with the urgent ones. I open up the accounts and look at the records. I try and understand what's going on. This is one of the things I like most about my job. I get to use my brain. I have to review a lot of information about customers to make good recommendations.
A big part of my day is also spent on the phone or on email talking with customers. Since I am engaging with different kinds of businesses, I'm learning a lot about how they operate and about how to apply our software.
The great thing about NetSuite is that everything is automated so I can see where my team is at any time of the day. Right now, it's nearly 5 a.m. and I can tell you that we are at 60% of the required tasks for the day. This gets reported via a conference call to my sales manager and it can be viewed any time in the form of an electronic dashboard. This way upper management can see how we're doing and if there are other things we need to be successful. We will be at 100% by 10 a.m. for sure.
Every day, every call, every minute is an opportunity for me to be challenged at NetSuite.
NetSuite transforms how businesses operate so they can achieve their business vision.
NetSuite provides companies around the globe, cloud-based, unified systems that deliver unprecedented capabilities to drive their business.
We commit to our customers and their business transformations
We trailblaze in everything we do
We take the hill
We celebrate our own story and our successes
Being a good corporate citizen is no longer just about giving away some money. It's about putting the strengths and assets of a company to work in the world to make a difference. Corporate social responsibility is how companies today achieve the greatest social impact.
For NetSuite.org, it's comes down to two simple objectives: donating our suite of business software and finding opportunities through pro bono and traditional volunteering for our employees to give back to the world around them.
We donate our complete suite of business software to charities, social enterprises and B Corporations. This donation includes the full NetSuite Mid-Market Edition, five users and support, and deep discounts on any additional services.
» Apply for Free NetSuite Donation
Recipients of NetSuite.org product donation can apply for pro bono services through our SuiteVolunteers program. Employees volunteer their time and skills to help grantees operate effectively, accelerating and expanding their impact. Pro bono services are not a replacement for implementation services, professional services or paid consulting.
» Am I ready for Pro Bono w/ NetSuite?
» View 2013 SuiteVolunteer Projects
» SuiteVolunteer applications reopen in January 2014. Contact Us to express interest or talk with your NetSuite.org account manager.
Giving back to the communities that we live and work in is an important tenant for NetSuite. Our SuiteImpact Teams coordinate and execute community service and hands-on volunteering events in our global offices throughout the year.
If you have a volunteer opportunity you’d like the SuiteImpact Teams to get involved with, email us at Giving@NetSuite.com
NetSuite's powerful SuiteCloud platforms allows new applications to be built on top of NetSuite. NetSuite.org helps create new SuiteApps with significant social impact from carbon accounting applications, to monitoring international development projects to delivering educational lesson plans to teachers.
I have been working at NetSuite full-time (More than a year)
Great opportunity Leading technology Great people Good benefits Great education and enablement Solid management A challenging place to work with lots of bright people who make results happen
Not many cons - super busy but in a good way
Advice to Management
Keep leadership engaged with the people delivering service to the customers and maintain alignment to customer success
The interview process began with speaking to the hiring rep. She then asked for my resume and had me come into the office to speak with a few people. I interviewed with a two additional people and a panel of current employees. Interview took about 2.5 hours and were behavioral.