Working at Netcracker Technology | Glassdoor

Netcracker Technology Overview

Waltham, MA
5001 to 10000 employees
1993
Subsidiary or Business Segment
Telecommunications
$1 to $2 billion (USD) per year
Netcracker Technology, a wholly owned subsidiary of NEC Corporation, is a forward-thinking software company, offering mission-critical solutions to service providers around the world. Our comprehensive portfolio of software solutions and professional services enables large-scale ... Read more

Mission: Our mission is simple: help organizations run their businesses more efficiently and effectively. We aim to be the strategic partner for all services providers. By delivering mission-critical solutions that enable digital transformation and the continual evolution of IT and ... Read more

Company Updates

  • Pipeline Recognizes Netcracker with Three Innovation Awards Netcracker Takes Home Awards in Three Categories: Customer Experience Management, Managed Services and OSS http://glassdoor.com/slink.htm?key=vQEGy

  • AWARD: Netcracker took home the Outstanding Contribution for Enabling Business Agility award at TM Forum Live! 2017 http://glassdoor.com/slink.htm?key=vQEG0

    Netcracker | Netcracker Wins 2017 TM Forum Excellence Award

    Nice, France - May 16, 2017 - Netcracker Technology announced today that it was selected as a 2017 TM Forum Excellence Awards winner. Netcracker was honored with the award for Outstanding Contribution to Enabling Improved Business Agility again this year, winning the award for the second consecutive year.

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Netcracker Technology – Why Work For Us?



Netcracker Technology is the leading provider of end-to-end communications solutions to service providers around the world. From billing, customer care, and real-time charging and policy solutions, to resource and network management, service fulfillment, and assurance, our comprehensive software and services capabilities enhance the customer experience through content-rich offerings and reduced costs.

Our innovative, end-to-end communications solutions enable service providers to operationalize next-generation connectivity, maximize the convergence of network and IT, monetize content, and deliver a compelling customer experience. We call this The 4C Experience.

Netcracker has a world-class record of successful BSS/OSS implementations and exceptional professional services for leading international service providers. Innovative BSS/OSS is the foundation of differentiation and long-term success, as service providers increasingly compete by offering new, unique services and customer experience as opposed to connectivity alone. It is this record of success and customer satisfaction that drives us to excel every day.

Founded in 1993, Netcracker became a subsidiary of NEC Corporation in 2008 and acquired the Convergys Information Management division in 2012.

Netcracker Opportunities Worldwide

Netcracker Technology is the leading provider of BSS/OSS solutions to service providers around the world. From billing, customer care, and real-time charging and policy solutions, to resource and network management and service fulfillment & assurance, our comprehensive software and services capabilities enhance the customer experience through content-rich offerings and reduced costs.


We have locations around the world, and our employees are among the best in the business. If you have what it takes to help change the telecommunications industry, take a look at the opportunities on our website and apply for a position.


We want self-starting individuals to join our dynamic, fast-paced work environment. We provide competitive salaries, a comprehensive benefits package, and a fun, diverse atmosphere where learning is encouraged and rewarded. If you demand challenges in your career, the unsurpassed opportunities at NetCracker are guaranteed to put you on the road to professional growth and excellence.


Netcracker Technology takes pride in its rich, global culture – the product of hundreds of employees working in countries around the world. We also foster an entrepreneurial spirit that creates a dynamic workplace as well as opportunities for employees to make an impact.


From Boston to Melbourne, from Moscow to Vancouver and everywhere in between, Netcracker employees are focused on the needs of our customers. We understand our customers and their business challenges and strive to deliver exceptional with TOMS Solutions (Telecommunications Operations and Management Solutions) through teamwork and technology. NetCracker’s commitment to its customers is known throughout the industry; this is the difference that sets us apart from the competition and makes working at NetCracker so rewarding.


Professional Development


At Netcracker, each individual has the opportunity to aim for the position that complements his or her strengths, interests, and aspirations. Netcracker is growing, and career possibilities are practically limitless.


Are you interested in learning about the latest telecommunications technology? Are you interested in hands-on experience to broaden your classroom learning? Do you enjoy a fast-paced environment?


If you want to expand your horizons while you're still in college or graduate school, consider a Netcracker internship. We offer internships in various departments including Engineering, Sales, Marketing, Finance, and Human Resources. In these departments, we provide a real world work environment and the opportunity to team with extremely talented people from all over the world.


Netcracker's employees are continually bringing change to the telecommunications industry. As a Netcracker intern, you will have an opportunity to work with the best in the business!

Netcracker Technology Reviews

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Netcracker Technology President and CEO Andrew Feinberg
Andrew Feinberg
344 Ratings
  • Featured Review

    Helpful (13)

    "You get as much responsibility as you can handle"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
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    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Project Manager in Waltham, MA
    Current Employee - Senior Project Manager in Waltham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Netcracker Technology full-time (More than 3 years)

    Pros

    Great results driven culture. Everyone is very accountable and looking to make a difference. The company leads in their software space and is working on next gen technologies to stay the leader.

    Cons

    very global workforce so not a lot of cohesive company functions

    Advice to Management

    you guys are impressive. keep doing what you do

See All 573 Reviews

Netcracker Technology Photos

Netcracker Technology photo of: The Sales Engineering Team Allstars
Netcracker Technology photo of: Netcracker was recognized in the TM Forum Excellence Awards for Outstanding Contribution to Enabling Improved Business Agility for the Second Year in a Row!
Netcracker Technology photo of: MWC 2017
Netcracker Technology photo of: MWC 2017
Netcracker Technology photo of: Getting into the St Patty's Day spirit!
Netcracker Technology photo of: Team Netcracker at the Liberty Global Tech Summit 2016
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Netcracker Technology Interviews

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  1. Featured Interview

     

    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through college or university. The process took 5 weeks. I interviewed at Netcracker Technology in March 2015.

    Interview

    Netcracker came to my university's career fair in the spring of 2015. I handed my resume to the recruiter and got a call back the next week for a phone interview. They conducted 2 separate phone interviews, one with HR and one with a member of their solution delivery group. After passing these gates I was invited to interview in person at the headquarters in Waltham, MA. I was interviewed by 3 different employees, one from HR and two others. They were difficult and challenging interviews with a lot of technical questions, but I was able to lean on past experiences at school and work through the answers. I did not feel confident I answered the technical areas adequately, but I felt my communication soft-skills put me over the top.

    Interview Questions

    • Describe the difference between an Agile & Waterfall software implementation. What are the advantages to either?   Answer Question
See All 142 Interviews

Netcracker Technology Awards & Accolades

  • Excellence Award for Outstanding Contribution to Enabling Improved Business Agility, TM Forum, 2017
  • 2017 Innovations in Customer Experience, Pipeline magazine, 2017
  • 2017 Innovations in Customer Experience, Pipeline magazine, 2017
  • Netcracker Technology Named a Leader in Gartner's IRCM for CSPs Magic Quadrant for Third Year in a Row, Gartner, Inc., 2016
  • Netcracker Technology Named a Leader in Gartner's OSS Magic Quadrant for the Sixth Year in a Row, Gartner, Inc., 2016
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