Working at Netcracker Technology | Glassdoor

Netcracker Technology Overview

Waltham, MA
5001 to 10000 employees
1993
Subsidiary or Business Segment
Telecommunications
$1 to $2 billion (USD) per year
Netcracker Technology, a wholly owned subsidiary of NEC Corporation, is a forward-thinking software company, offering mission-critical solutions to service providers around the world. Our comprehensive portfolio of software solutions and professional services enables large-scale ... Read more

Mission: Our mission is simple: help organizations run their businesses more efficiently and effectively. We aim to be the strategic partner for all services providers. By delivering mission-critical solutions that enable digital transformation and the continual evolution of IT and ... Read more

Company Updates

  • PRESS RELEASE: Virgin Media Leverages Netcracker's Managed Services for Revenue Management http://glassdoor.com/slink.htm?key=vQdPl

  • PRESS RELEASE: Packet Design and NEC/Netcracker Partner to Advance SDN for Service Providers http://glassdoor.com/slink.htm?key=vQdX0

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Netcracker Technology – Why Work For Us?



Netcracker Technology is the leading provider of end-to-end communications solutions to service providers around the world. From billing, customer care, and real-time charging and policy solutions, to resource and network management, service fulfillment, and assurance, our comprehensive software and services capabilities enhance the customer experience through content-rich offerings and reduced costs.

Our innovative, end-to-end communications solutions enable service providers to operationalize next-generation connectivity, maximize the convergence of network and IT, monetize content, and deliver a compelling customer experience. We call this The 4C Experience.

Netcracker has a world-class record of successful BSS/OSS implementations and exceptional professional services for leading international service providers. Innovative BSS/OSS is the foundation of differentiation and long-term success, as service providers increasingly compete by offering new, unique services and customer experience as opposed to connectivity alone. It is this record of success and customer satisfaction that drives us to excel every day.

Founded in 1993, Netcracker became a subsidiary of NEC Corporation in 2008 and acquired the Convergys Information Management division in 2012.

Netcracker Opportunities Worldwide

Netcracker Technology is the leading provider of BSS/OSS solutions to service providers around the world. From billing, customer care, and real-time charging and policy solutions, to resource and network management and service fulfillment & assurance, our comprehensive software and services capabilities enhance the customer experience through content-rich offerings and reduced costs.


We have locations around the world, and our employees are among the best in the business. If you have what it takes to help change the telecommunications industry, take a look at the opportunities on our website and apply for a position.


We want self-starting individuals to join our dynamic, fast-paced work environment. We provide competitive salaries, a comprehensive benefits package, and a fun, diverse atmosphere where learning is encouraged and rewarded. If you demand challenges in your career, the unsurpassed opportunities at NetCracker are guaranteed to put you on the road to professional growth and excellence.


Netcracker Technology takes pride in its rich, global culture – the product of hundreds of employees working in countries around the world. We also foster an entrepreneurial spirit that creates a dynamic workplace as well as opportunities for employees to make an impact.


From Boston to Melbourne, from Moscow to Vancouver and everywhere in between, Netcracker employees are focused on the needs of our customers. We understand our customers and their business challenges and strive to deliver exceptional with TOMS Solutions (Telecommunications Operations and Management Solutions) through teamwork and technology. NetCracker’s commitment to its customers is known throughout the industry; this is the difference that sets us apart from the competition and makes working at NetCracker so rewarding.


Professional Development


At Netcracker, each individual has the opportunity to aim for the position that complements his or her strengths, interests, and aspirations. Netcracker is growing, and career possibilities are practically limitless.


Are you interested in learning about the latest telecommunications technology? Are you interested in hands-on experience to broaden your classroom learning? Do you enjoy a fast-paced environment?


If you want to expand your horizons while you're still in college or graduate school, consider a Netcracker internship. We offer internships in various departments including Engineering, Sales, Marketing, Finance, and Human Resources. In these departments, we provide a real world work environment and the opportunity to team with extremely talented people from all over the world.


Netcracker's employees are continually bringing change to the telecommunications industry. As a Netcracker intern, you will have an opportunity to work with the best in the business!

Netcracker Technology Reviews

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Netcracker Technology President and CEO Andrew Feinberg
Andrew Feinberg
326 Ratings
  • Featured Review

    Helpful (11)

    "You get as much responsibility as you can handle"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Project Manager in Waltham, MA
    Current Employee - Senior Project Manager in Waltham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Netcracker Technology full-time (More than 3 years)

    Pros

    Great results driven culture. Everyone is very accountable and looking to make a difference. The company leads in their software space and is working on next gen technologies to stay the leader.

    Cons

    very global workforce so not a lot of cohesive company functions

    Advice to Management

    you guys are impressive. keep doing what you do

See All 553 Reviews

Netcracker Technology Photos

Netcracker Technology photo of: The Sales Engineering Team Allstars
Netcracker Technology photo of: MWC 2017
Netcracker Technology photo of: MWC 2017
Netcracker Technology photo of: Getting into the St Patty's Day spirit!
Netcracker Technology photo of: Team Netcracker at the Liberty Global Tech Summit 2016
Netcracker Technology photo of: New Hire Training (June 2016)
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Netcracker Technology Interviews

Experience

Experience
71%
13%
14%

Getting an Interview

Getting an Interview
29%
20%
18%
11
9
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1

Difficulty

3.1
Average

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  1. Helpful (5)  

    Anonymous Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Average Interview

    Application

    The process took 2+ months. I interviewed at Netcracker Technology.

    Interview

    Absolutely horrendous experience - shockingly bad

    -The interview process was over two months long- I think I did three or four phone interviews. The actual sit down interview went well over two hours with long spans in between different interviewers

    -They rescheduled on me 12 hours prior to the original date which was an issue since I am currently employed and took time to be able to leave work. I ended up having to go during my lunch hour which became an issue due to the above fact that the interview was well over two hours long when I was told it would be 1.5 max.

    -I never heard back from anyone even after emailing the HR rep several times over a two week span. Very disrespectful, especially after all of the above. I made the commitment to be available when, where, and however they wanted several times. I feel that Netcracker made no effort on their end to respect my time. By the end of the process I was far less interested in taking the position.

    Interview Questions

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Netcracker Technology Awards & Accolades

  • Netcracker Technology Named a Leader in Gartner's IRCM for CSPs Magic Quadrant for Third Year in a Row, Gartner, Inc., 2016
  • Netcracker Technology Named a Leader in Gartner's OSS Magic Quadrant for the Sixth Year in a Row, Gartner, Inc., 2016
  • NFV Pioneer Award, TMForum’s TMFLive, 2016
  • SDN Excellence Award, TMForum’s TMFLive, 2016
  • NEC/Netcracker Recognized for Two SDN/NFV Product of the Year Awards, TMCnet.com, 2016
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