Working at New Relic | Glassdoor

New Relic Overview

San Francisco, CA
1001 to 5000 employees
Company - Public (NEWR)
Computer Hardware & Software
$100 to $500 million (USD) per year
New Relic provides real-time performance insights into software, infrastructure and customer experience so software-driven businesses can innovate faster. New Relic cuts through the complexity and risk associated with digital transformation, allowing you to accelerate cloud ... Read more

Mission: Success today means bringing new ideas to market faster. But the cloud, DevOps, and other new technologies that help companies move fast introduce new risk and complexity. And it's hard to move fast when you can't see what's ... Read more

Glassdoor Awards

Top CEOs: 2016 (#21)

New Relic – Why Work For Us?

New Relic provides the real-time insights that software-driven businesses need to innovate faster. Our cloud platform makes every aspect of modern software and infrastructure observable, so companies can find and fix problems faster, build high-performing DevOps teams, and speed up transformation projects.

Trusted by over 50% of the Fortune 100, New Relic is leading the way in evolving the Application Performance Management market to help modern companies instrument their entire environment – from application and infrastructure to customer experience.

We are a product-driven enterprise software company, building for the people who actually use our product. We constantly innovate and, at the same time, strive for simplicity.

We work as a team and are proudly nerdy. Together we create magical products and do extraordinary things, in a "Best Places To Work" environment where you'll be inspired to do your best work.

Lew Cirne founded New Relic in 2008 with a revolutionary vision: To democratize Application Performance Monitoring (APM) through a purely SaaS product. By embracing the power and accessibility of the cloud, New Relic grew rapidly and quickly became an integral platform for developers, IT ops teams, and executives around the world. Today, Lew is recognized as the creator of the multi-billion dollar APM market and is now pioneering an expanded, new category encompassing observability of the full tech stack – from application and infrastructure to customer experience. 

At New Relic, we’re at the forefront of modern technology. Our Relics are thinkers, tinkerers, doers, dreamers, coders, creators, allies, and leaders. Together, we’re working to help the world’s leading companies (more than 50% of the Fortune 100, to be precise) digitally transform and navigate the complexities of today’s modern technologies.

We’re deeply committed to the success of our customers and our teams. Together, we’re helping shape the digital customer experiences of companies that you know and trust and refining our own practices along the way. We’re builders and managers of modern software ourselves and believe seriously in DevOps and Agile.

We’re a company that never stops innovating, and with the massive market opportunity in front of us, we couldn’t be more excited about what’s to come.  

Join us on our journey!

This is what we stand for

We have five core values at New Relic. From top to bottom, these values represent who we are and how we work.



Bold:We take risks to deliver ground-breaking innovation.We are courageous.

Authentic: We are genuine, honest, and inclusive. We can be ourselves at work.

Accountable: We take pride in what we do and hold ourselves to high standards. We deliver on our commitments.

Passionate: We are inspired by, and seek to inspire, our customers. We strive to make a difference.

Connected: We build trusted, personal connections with each other. We are a team.

" We want to create an environment where people can feel like they’re being their true selves and they’re respected and admired, and supported and loved for who they are. Therefore, they’re more comfortable being their authentic selves. The best people we’ve hired have all been comfortable with who they are." 

-Lew Cirne, CEO and Founder

Leadership Team

Our management team brings together years of expertise in SaaS and Digital Intelligence solutions. Together, they're working toward the goal of creating the New Relic Platform designed to serve people building modern software.

Lew Cirne
CEO and Founder

Lew is New Relic’s CEO and founder and has led the company since its beginning in 2008. A passionate product visionary and leader, Lew started New Relic to bring unprecedented visibility into application performance through SaaS. Under Lew’s leadership, New Relic has grown its offering into a full platform, delivering powerful full-stack visibility to enterprises around the world. As the pioneer of modern APM, Lew previously founded Wily Technology and led the company from 1998 to 2006. A developer at heart, Lew started his career with engineering positions at Apple and Hummingbird Ltd. He is a frequent guest lecturer at Stanford and Harvard, speaking on entrepreneurship. Lew also serves on the board of directors at CURE International. He holds an A.B. in Computer Science from Dartmouth College.

Jim Gochee
Chief Product Officer

Jim is New Relic's Chief Product Officer, overseeing the teams that design, build, and deliver New Relic's products. He has a passion for building world-class products and loves technology – especially when it's well architected, scalable, and fast. He takes great pleasure in helping New Relic's customers analyze their technology and build great digital experiences. Prior to New Relic, Jim was the Chief Architect for the Wily Technology division of CA, where he was the technical lead for Introscope, an industry-leading web application performance monitoring solution. Prior to that, he was Chief Technology Officer for an internet-based trading system for the wholesale food industry. Jim also spent four years at Apple, Inc. and three years at Connectix Corporation working on VirtualPC. He holds an A.B. in Computer Science from Dartmouth College.

Erica Ruliffson Schultz
Cheif Revenue Officer

Erica Ruliffson Schultz is Cheif revenue Officer at New Relic, and is responsible for driving the company’s go-to-market strategy globally. She has more than 20 years of experience in software and SaaS sales, having most recently served as Executive Vice President of Global Sales and Customer Success at LivePerson, a leader in digital engagement. Prior to joining LivePerson, Schultz had a 16-year tenure with Oracle Corporation, where she founded and led numerous teams within the sales organization, including pioneering the company’s cloud business, and leading teams for North American and Latin American markets. She holds a B.A. from Dartmouth College where she also currently serves as a member of the Board of Trustees.

Robson Grieve
Chief Marketing Officer

Robson is CMO at New Relic, leading the company’s marketing and alliances efforts. Prior to New Relic, Robson served as CMO for enterprise software provider Citrix Systems. Prior to Citrix, he served as Sr. Vice President of Marketing for Concur, a cloud-based provider of integrated travel and expense management solutions, from 2012 until its acquisition by SAP America, Inc. in December 2014. Prior to these corporate marketing roles, Robson spent six years as President of Creature, Inc., a creative agency with offices in Seattle and London. He holds a Bachelor’s degree from Queen’s University in Kingston, Ontario, Canada.

Mark Sachleben
Chief Financial Officer

Mark is New Relic’s Chief Financial Officer and has been since the company’s start in 2008. Mark drives the company’s financial strategy and reporting, and also oversees legal, security, and IT. He is passionate about driving high growth metrics while also improving operating efficiency. He has partnered with New Relic’s CEO and founder, Lew Cirne, since 1999, previously serving as Vice President of Finance at Wily Technology, an application performance company. Mark has served on the board of the San Francisco Friends School and is currently a board member at Marin Academy. He holds an M.B.A. from Stanford University and an A.B. in Engineering Science and B.S. in Fluid and Mechanical Engineering from Dartmouth College.

Roger Scott
EVP, Chief Customer Officer

Roger Scott is EVP, Chief Customer Officer at New Relic, responsible for leading all aspects of the company’s customer-facing technical resources across sales engineering, technical account management, professional services and support engineering. Roger has more than 25 years international enterprise software and services sales experience, having spent time living and working across Africa, Europe, Asia and North America, in executive leadership positions covering Marketing, Sales, Sales Engineering, Business Development and Professional Services.Prior to joining New Relic, Roger spent 17 years with Oracle Corporation, where he held a variety of positions, including Head of Global Online Sales, Head of North American Business Development for Technology Software Sales and Head of Technology Sales Engineering for Asia Pacific. Roger holds an M.B.A. from University of Bath (UK) and Bachelor's degrees in Commerce and Science from University of Cape Town (South Africa).

Kristy Friedrichs
Chief People Officer

Kristy is New Relic’s Chief People Officer, leading all aspects of the company’s strategy for its people and culture. She is passionate about working with employees to create the best place to work. Kristy joined New Relic after spending more than 15 years at Bain & Company, first as a consulting Principal and most recently as the head of consulting operations for the Bay Area. She holds a B.S. in Economics from Duke University and an M.B.A. from Harvard Business School.

We want you to thrive.

People do their greatest work when they are inspired. That’s why we’ve taken care to design functional work environments that motivate and energize our amazing people. Whether you're located in one of our larger offices, a co-working space, or in a home office, we'll provide you with all of the resources you need to do your best work. 

New Relic Reviews

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New Relic CEO and Founder Lew Cirne
Lew Cirne
250 Ratings
  • Featured Review

    Helpful (3)

    "New Relic is truly special company"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Positive Outlook
    Approves of CEO

    I have been working at New Relic full-time (Less than a year)


    Great leadership, great benefits and compensation, maniacal customer focus, massive YOY growth and culture best of best.


    Need great people to keep up with our growth

    Advice to Management

    Never stop the focus on our customer and being such an ethical and transparent company for our customers, employees, partners and shareholders.

See All 303 Reviews

New Relic Photos

New Relic photo of: Company-wide event in San Francisco
New Relic photo of: Engineering Offsite 2017
New Relic photo of: Working by our fireplace in Portland
New Relic photo of: Celebrating three years in our Dublin office
New Relic photo of: Gorgeous city views in our PDX office
New Relic photo of: Our SF team celebrating at Pride 2017
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New Relic Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview

    Helpful (10)  

    Product Marketing Manager Interview

    Anonymous Employee in San Francisco, CA
    Accepted Offer
    Positive Experience
    Average Interview


    I applied through an employee referral. I interviewed at New Relic (San Francisco, CA) in July 2017.


    For the interview process on the marketing end, I initially met with my VP, head of competitive, and those who would be my peers. the interviews went smoothly, and I genuinely felt that everyone cared about interacting and gathering my feedback...I felt welcome.

    They wanted to my approach to product marketing, specifically around moving products through a go-to-market strategy.

    After initial interviews with marketing, I moved on to speak with members of their product teams. I believe they wanted to understand how well I would work alongside my peers within their product division.

    In all, their interview process ran smoothly, with a rep from recruiting guiding all interactions and next steps.

    The people at New Relic are serious about making great products for their very technical DevOps audience, but not so serious that they avoid talking about the human element (which matters equally to them).

    Interview Questions

    • Tell me about how you took a product to market previously.   Answer Question
See All 316 Interviews

New Relic Awards & Accolades

  • Company of the Year, Tech and Innovation, San Francisco Business Times, 2013
  • Best Places to Work in the Bay Area (Small), San Francisco Business Times, 2013
  • Best Places to Work in the Bay Area (Small)(2), San Francisco Business Times, 2012
  • Sexiest Enterprise Startup Runner Up, Crunchies Awards, 2014
  • Top Workplace in Portland, The Oregonian, 2013
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Pledges & Certifications

Pay Equality Pledge

Committed to paying equitably for equal work & experience

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Tech Hiring Commitment

Helping to train, hire and promote more technology workers

Career Advancement Program

Helping employees "upskill" into higher-paying positions

Pledge to Thrive

Taking steps to prioritize employee well-being

Fair Chance Pledge

Maintain hiring/training programs for those with criminal records as an opportunity for a second chance

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