New York Life Careers | Glassdoor

New York Life Careers

New York, NY
10000+ employees
Company - Private
Insurance Agencies & Brokerages
$10+ billion (USD) per year
New York Life is a trusted and valued partner to millions of policyholders and customers, guided by our values of integrity and humanity.<br/><br/>It&rsquo;s the kind of company people are proud to call their own. Here you&rsquo;ll find a collaborative and ... Read more

New York Life – Why Work With Us?

Our promise? To work with you to build a strong financial future.

Our promise? To work with you to build a strong financial future.

We have always believed in helping people like you, families like yours, and businesses of all kinds create, protect, and preserve their financial security. Since 1845, we’ve been doing just that—making sure our customers are prepared for whatever life has in store and that we will be there to help them face the future with confidence.

We’re a lot like the clients we serve. Each of us is working hard to meet life’s responsibilities and build our own futures. Funding retirement? Looking after aging parents? Dealing with the death of a family member? We’ve been there, and we’ve persevered through the toughest of times. So when we work with you, we appreciate that we are being trusted with your most important assets: your family and your business. We take that responsibility seriously. For more than 170 years, we’ve kept every promise we’ve made to our customers. That’s simply a fact. 

Starting at the top, it permeates the entire organization.

Starting at the top, it permeates the entire organization.   

At New York Life, we have long embraced diversity and inclusion because we know they make us a smarter, more responsive and—most definitively—a better company. Over the years, as our customer markets became more and more diverse, our agent and employee workforce kept stride. 

Every day we hire agents, managers, and employees from a variety of backgrounds and experiences, valuing their differences including, but not limited to, ethnic diversity, gender, sexual orientation, or physical abilities. 

The unique perspectives and insights they bring to their jobs enable us to fulfill our singular mission or protecting and providing financial stability to more and more families and businesses. 

Perhaps our Chairman and CEO Ted Mathas says it best: “New York Life could not have achieved the success we enjoy today were it not for our richly diverse corporate culture. Rather than expect agents and employees to adapt themselves to a single way of doing business, everyone is encouraged to bring their own cultural and intellectual perspectives to the table. 

“Nor do we pursue a one-size-fits-all approach in the marketplace; our culturally sensitive outreach to customers has established New York Life as ‘the company of the community’ in neighborhoods that reflect the changing face of America. Little wonder that we consider our commitment to diversity to be a fundamental strategic strength.” 

As the company’s chief diversity officer, Kathleen Navarro promotes that culture across all aspects of the organization, including talent recruitment, development and retention, as well as internal and external communications. She works closely with department managers and employees to ensure our commitment to diversity and inclusion helps to drive business strategies and results. 

It all comes down to people. 

Helping our clients protect the ones they love the most, makes New York Life a “people” company from top to bottom. And, we firmly believe that the men and women who work for us as both agents and employees help distinguish us from other companies. We take every opportunity to celebrate and recognize our people’s unique abilities, innovations, and the dynamic workplace they create. We invite you to explore a career with New York Life and discover how we train, develop, and nurture our agents and employees.

Our culture. 

How a company feels is an important consideration as you search for career opportunities. Since you’ll be spending a lot of time at your new company, you’ll want it to be a good fit. New York Life feels different from other companies. We’re passionate about serving our customers. We collaborate. We give back. We deliver our best. And we never seek financial gains at the expense of our values. If these things are important to you, consider learning more about our sales and professional career opportunities. 

Employee Resource Groups. 

As an extension of our commitment to fostering a diverse and inclusive workplace, New York Life proudly sponsors Employee Resource Groups (ERGs). Created by and for employees who represent unique cultures, experiences, and backgrounds, ERGs enable workers to engage, participate, and pursue professional and personal development through a series of workshops, lectures, group activities, and special events during the year. 

Our suppliers.

New York Life’s Supplier Diversity Program ensures that diverse businesses can participate in all of our procurement activities. We diligently seek out certified diverse businesses to be included in our procurement activities. We believe that a diverse procurement process adds value to our business by providing a wider range of ideas and viewpoints, reflective of our diverse employees and customer base, than would otherwise be available. New York Life Insurance Company is an equal opportunity employer.    


Bring your career to life.

“Success is simple,” noted author Arnold Glasgow, once wrote. “Do what’s right, the right way, at the right time.”

That advice is particularly apt if you’re interested in either a corporate career at New York Life or a career as one of our agents. Since we opened our doors in 1845, doing the right thing at the right time has defined our culture and been one of the primary reasons for our success. Because our only focus is on our customers, we manage our company and sell our products for their long-term benefit. It’s one way we have been able to help generations of families and businesses keep good going.

If you like to work with people, want to grow personally and professionally, and make a difference, we invite you to explore your career options with New York Life.

Professional careers.

It’s about what matters to you.

The typical American worker spends 2,080+ hours a year on the job. We know you want these hours to be filled with stimulating work and growth opportunities. If you’re looking for a place where you can challenge yourself, grow, and lead, a place that also has a culture that supports and celebrates people, we may be a good fit. Whether your field is finance, technology, service, marketing, or sales, you’ll join industry-leading professionals to help provide financial security to millions of policyholders nationally and an organization with investment business operations globally. It’s rewarding work that makes a difference in other people’s lives.

New York Life has corporate headquarters in New York City and maintains operations in all 50 states. We have 9,000 employees and 12,000 sales agents operating in 120 sales offices across the United States.

To learn more about where your skills may be a good fit, see our job descriptions. Or view our current job openings.

Here’s what it’s about.

It’s about culture.
How a company feels is an important factor to consider as you search for career opportunities. You’ll be spending a lot of time at your new company so you want it to be a good fit. New York Life feels different from other companies. We’re passionate about serving our customers. We collaborate. We give back. We deliver our best. And we never seek financial gains at the expense of our values. If those things are important to you, consider New York Life, which has been doing business for over 170 years.
It’s about professional growth.
When each person excels and succeeds, the team gets stronger. That’s the philosophy behind New York Life’s approach to learning and development. We believe that everyone can learn and experience more, whether they’re industry professionals or new to our business. Bring your ambition and initiative. We’ll help you get what you need to grow.
We think that everyone has the potential to lead, whether that means leading others, leading yourself, or influencing those around you. Employees are expected to demonstrate leadership in their roles, whether or not they manage people. The company offers classroom and online opportunities to practice and hone this key skill.
It’s about inclusive values.
A diverse organization is rich with different perspectives, different ways of approaching work and, above all, opportunities. It’s open. It’s flexible. It’s respectful. Beyond valuing people with different backgrounds and respecting differences, such as ethnicity, gender, religion, disability, or sexual orientation, an inclusive culture produces the best possible results for our people, our business, and our community. And that just makes us stronger.
Employee groups were established by and for employees to conduct networking events and seminars, host special guest speakers, raise funds for worthy causes, and mentor their colleagues.
It’s about benefits.
The aim? To give you flexibility and choice. An excellent benefits program is centered on you and your goals. To support you in making the right decisions for your family, we provide a benefits website, online decision-making tools, and location-specific seminars and events at many New York Life offices.
It’s about volunteering for good.
Whether it’s collecting food for the hungry, teaching a child to read, or volunteering as “Big Buddies” at childhood bereavement camps, New York Life agents and employees answer the call. In 2014, thousands of employees and agents across the nation donated over 68,000 hours of their time. Through the company’s “Give for Good” campaign in 2014, they pledged $4.8 million to 4,320 organizations and schools.


One again we made Forbes 2019 list of America’s Best Employers for Diversity that was done in conjunction with research firm Statista. Statista surveyed 50,000 Americans working for businesses with at least 1,000 employees, asking questions about diversity, gender, ethnicity, sexual orientation, age and disability. Responses among underrepresented ethnic minorities, women and people aged 50 and older received greater weight in the ranking. We ranked above prestigious companies such as Nestle, Amazon, Coca Cola, Northwestern Mutual and Allstate.

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Fortune magazine’s list of World’s Most Admired Companies is the definitive report card on corporate reputation. For 2019, 7 companies are ranked in the Life and Health sector and we ranked second overall, factoring in nine key attributes of reputation: people management; use of corporate assets; financial soundness; quality of management; quality of products/services; innovation; social responsibility; long-term investment value; and global competitiveness. A total of 680 companies from 30 countries were surveyed.

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We rank #71 on the prestigious Fortune 500 list. Each year, Fortune magazine collects revenue data from the largest companies in the United States and publishes the rankings. The published list is considered a “who's who” of corporate America. We are proud to say that we have a stronger position on the Fortune 500 list than other powerful brands including: TIAA (79), Nike (90), Northwestern Mutual (111), McDonalds (149), Visa (153), Colgate-Palmolive (202), and Guardian Life (244.) With 2018 revenue of $43.4 billion, according to Fortune’s proprietary formula, we once again retained our title as the largest mutual life insurance company in the United States.

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For the third consecutive year we’re proud to have been certified as a Great Place to Work by the world-renowned Great Place to Work (GPTW) organization. GPTW is a global authority on building, sustaining, and recognizing high-trust, high-performing workplace cultures. Over the past 30 years the organization has surveyed millions of employees and examined thousands of the best workplaces around the world. Survey questions touch on issues such as respect, fairness, pride, credibility, and camaraderie at the company.

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We received a perfect score of 100% on the 2019 Corporate Equality Index, a national benchmarking survey and report on corporate policies and practices related to LGBT workplace equality, administered by the Human Rights Campaign Foundation.

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For a full list of New York Life's Awards please visit

New York Life Reviews

  • Featured Review

    Helpful (7)

    "Great place to build a career"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Agent in Louisville, KY
    Current Employee - Agent in Louisville, KY
    Positive Outlook
    Approves of CEO

    I have been working at New York Life full-time (More than 5 years)


    The culture is fun, uplifting and supportive. If you truly want to be rewarded for your efforts and have the backing and support of management and a strong company, this is the place.


    none. This is a great place to enjoy a rewarding career-from an income standpoint and personal fulfillment.

    Advice to Management

    None-they do a great job

See All 3,105 Reviews

New York Life Photos

New York Life photo of: New York Life Building, headquarter offices of New York Life, located at 51 Madison Avenue, Manhattan (Photo attributed to Ameltzer)
New York Life photo of: Ventures Office Location- New York Life Headquarters
New York Life photo of: 34th floor- New York Life Headquarters
New York Life photo of: Habitat For Humanity in Jacksonville, Florida
New York Life photo of: The Lobby of The Home Office
New York Life photo of: Coffee during phoning
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New York Life Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview


    Accepted Offer
    Positive Experience
    Average Interview


    I applied in-person. I interviewed at New York Life.


    Two interviews that were professional and done very well. The company is a very reputable one with a very good staff. Was pleased with the information that they provided in both interviews.

    Interview Questions

    • What was a time you competed for something and succeeded?   Answer Question
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New York Life Awards & Accolades

  • Fortune 500, Fortune Magazine, 2019
  • FORTUNE MAGAZINE’S FORTUNE 500 FOR 2017., Fortune Magazine, 2017
  • Corporate Equality Index – Human Rights Campaign, Human Rights Campaign, 2017
  • 2017 “WORKING MOTHER 100 BEST COMPANIES.”, Working Mother Magazine, 2017
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Pledges & Certifications

Pay Equality Pledge

Committed to paying equitably for equal work & experience

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