Working at New York Life | Glassdoor

New York Life Overview

New York, NY
10000+ employees
Company - Private
Insurance Agencies & Brokerages
$10+ billion (USD) per year
New York Life is a trusted and valued partner to millions of policyholders and customers, guided by our values of integrity and humanity.

It’s the kind of company people are proud to call their own. Here you’ll find a collaborative and ... Read more

New York Life – Why Work For Us?

Our promise? To work with you to build a strong financial future.

Our promise? To work with you to build a strong financial future.

We have always believed in helping people like you, families like yours, and businesses of all kinds create, protect, and preserve their financial security. Since 1845, we’ve been doing just that—making sure our customers are prepared for whatever life has in store and that we will be there to help them face the future with confidence.

We’re a lot like the clients we serve. Each of us is working hard to meet life’s responsibilities and build our own futures. Funding retirement? Looking after aging parents? Dealing with the death of a family member? We’ve been there, and we’ve persevered through the toughest of times. So when we work with you, we appreciate that we are being trusted with your most important assets: your family and your business. We take that responsibility seriously. For more than 170 years, we’ve kept every promise we’ve made to our customers. That’s simply a fact. 

Starting at the top, it permeates the entire organization.

Starting at the top, it permeates the entire organization.   

At New York Life, we have long embraced diversity and inclusion because we know they make us a smarter, more responsive and—most definitively—a better company. Over the years, as our customer markets became more and more diverse, our agent and employee workforce kept stride. 

Every day we hire agents, managers, and employees from a variety of backgrounds and experiences, valuing their differences including, but not limited to, ethnic diversity, gender, sexual orientation, or physical abilities. 

The unique perspectives and insights they bring to their jobs enable us to fulfill our singular mission or protecting and providing financial stability to more and more families and businesses. 

Perhaps our Chairman and CEO Ted Mathas says it best: “New York Life could not have achieved the success we enjoy today were it not for our richly diverse corporate culture. Rather than expect agents and employees to adapt themselves to a single way of doing business, everyone is encouraged to bring their own cultural and intellectual perspectives to the table. 

“Nor do we pursue a one-size-fits-all approach in the marketplace; our culturally sensitive outreach to customers has established New York Life as ‘the company of the community’ in neighborhoods that reflect the changing face of America. Little wonder that we consider our commitment to diversity to be a fundamental strategic strength.” 

As the company’s chief diversity officer, Kathleen Navarro promotes that culture across all aspects of the organization, including talent recruitment, development and retention, as well as internal and external communications. She works closely with department managers and employees to ensure our commitment to diversity and inclusion helps to drive business strategies and results. 

It all comes down to people. 

Helping our clients protect the ones they love the most, makes New York Life a “people” company from top to bottom. And, we firmly believe that the men and women who work for us as both agents and employees help distinguish us from other companies. We take every opportunity to celebrate and recognize our people’s unique abilities, innovations, and the dynamic workplace they create. We invite you to explore a career with New York Life and discover how we train, develop, and nurture our agents and employees.

Our culture. 

How a company feels is an important consideration as you search for career opportunities. Since you’ll be spending a lot of time at your new company, you’ll want it to be a good fit. New York Life feels different from other companies. We’re passionate about serving our customers. We collaborate. We give back. We deliver our best. And we never seek financial gains at the expense of our values. If these things are important to you, consider learning more about our sales and professional career opportunities. 

Employee Resource Groups. 

As an extension of our commitment to fostering a diverse and inclusive workplace, New York Life proudly sponsors Employee Resource Groups (ERGs). Created by and for employees who represent unique cultures, experiences, and backgrounds, ERGs enable workers to engage, participate, and pursue professional and personal development through a series of workshops, lectures, group activities, and special events during the year. 

Our suppliers.

New York Life’s Supplier Diversity Program ensures that diverse businesses can participate in all of our procurement activities. We diligently seek out certified diverse businesses to be included in our procurement activities. We believe that a diverse procurement process adds value to our business by providing a wider range of ideas and viewpoints, reflective of our diverse employees and customer base, than would otherwise be available. New York Life Insurance Company is an equal opportunity employer.    


Bring your career to life.

“Success is simple,” noted author Arnold Glasgow, once wrote. “Do what’s right, the right way, at the right time.”

That advice is particularly apt if you’re interested in either a corporate career at New York Life or a career as one of our agents. Since we opened our doors in 1845, doing the right thing at the right time has defined our culture and been one of the primary reasons for our success. Because our only focus is on our customers, we manage our company and sell our products for their long-term benefit. It’s one way we have been able to help generations of families and businesses keep good going.

If you like to work with people, want to grow personally and professionally, and make a difference, we invite you to explore your career options with New York Life.

Professional careers.

It’s about what matters to you.

The typical American worker spends 2,080+ hours a year on the job. We know you want these hours to be filled with stimulating work and growth opportunities. If you’re looking for a place where you can challenge yourself, grow, and lead, a place that also has a culture that supports and celebrates people, we may be a good fit. Whether your field is finance, technology, service, marketing, or sales, you’ll join industry-leading professionals to help provide financial security to millions of policyholders nationally and an organization with investment business operations globally. It’s rewarding work that makes a difference in other people’s lives.

New York Life has corporate headquarters in New York City and maintains operations in all 50 states. We have 9,000 employees and 12,000 sales agents operating in 120 sales offices across the United States.

To learn more about where your skills may be a good fit, see our job descriptions. Or view our current job openings.

Here’s what it’s about.

It’s about culture.
How a company feels is an important factor to consider as you search for career opportunities. You’ll be spending a lot of time at your new company so you want it to be a good fit. New York Life feels different from other companies. We’re passionate about serving our customers. We collaborate. We give back. We deliver our best. And we never seek financial gains at the expense of our values. If those things are important to you, consider New York Life, which has been doing business for over 170 years.
It’s about professional growth.
When each person excels and succeeds, the team gets stronger. That’s the philosophy behind New York Life’s approach to learning and development. We believe that everyone can learn and experience more, whether they’re industry professionals or new to our business. Bring your ambition and initiative. We’ll help you get what you need to grow.
We think that everyone has the potential to lead, whether that means leading others, leading yourself, or influencing those around you. Employees are expected to demonstrate leadership in their roles, whether or not they manage people. The company offers classroom and online opportunities to practice and hone this key skill.
It’s about inclusive values.
A diverse organization is rich with different perspectives, different ways of approaching work and, above all, opportunities. It’s open. It’s flexible. It’s respectful. Beyond valuing people with different backgrounds and respecting differences, such as ethnicity, gender, religion, disability, or sexual orientation, an inclusive culture produces the best possible results for our people, our business, and our community. And that just makes us stronger.
Employee groups were established by and for employees to conduct networking events and seminars, host special guest speakers, raise funds for worthy causes, and mentor their colleagues.
It’s about benefits.
The aim? To give you flexibility and choice. An excellent benefits program is centered on you and your goals. To support you in making the right decisions for your family, we provide a benefits website, online decision-making tools, and location-specific seminars and events at many New York Life offices.
It’s about volunteering for good.
Whether it’s collecting food for the hungry, teaching a child to read, or volunteering as “Big Buddies” at childhood bereavement camps, New York Life agents and employees answer the call. In 2014, thousands of employees and agents across the nation donated over 68,000 hours of their time. Through the company’s “Give for Good” campaign in 2014, they pledged $4.8 million to 4,320 organizations and schools.

FORTUNE MAGAZINE’S list of world's most admired companies for 2017. 

Fortune magazine’s list of World’s Most Admired Companies is the definitive report card on corporate reputation. For 2017, 12 companies are ranked in the Life and Health sector and we ranked third overall, factoring in nine key attributes of reputation: people management; use of corporate assets; financial soundness; quality of management; quality of products/services; innovation; social responsibility; long-term investment; and global competitiveness. A total of 680 companies from 28 countries were surveyed.

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FORTUNE MAGAZINE’S FORTUNE 500 FOR 2017. Fortune magazine's list of world's most admired companies for 2017. 

We rank #65 on the prestigious Fortune 500 list. Each year, Fortune magazine collects revenue data from the largest companies in the United States and publishes the rankings. The published list is considered a “who's who” of corporate America. We are proud to say that we have a stronger position on the Fortune 500 list than other powerful brands including Tyson Foods (82), Mass Mutual Life Insurance (76), Allstate (84), TIAA-CREF (80), American Express (86), Nike (88), Northwestern Mutual (97), Facebook (98), Kellogg (216), and MasterCard (267). With 2016 revenue of more than $40 billion, according to Fortune’s proprietary formula, we once again retained our title as the largest mutual life insurance company in the United States. 

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We received a perfect score of 100 percent on the 2017 Corporate Equality Index, a national benchmarking survey and report on corporate policies and practices related to LGBT workplace equality, administered by the Human Rights Campaign Foundation. We join the ranks of 516 major U.S. businesses that also earned top marks this year.

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We're honored to be named one of the “Top 60 Companies for Executive Women” by the National Association for Female Executives (NAFE). We were recognized as an organization that is committed to hiring, retaining, and promoting executive women. In addition to assessing corporate programs and policies dedicated to advancing women, NAFE measured results examining the number of women at the highest ranks and those with profit and loss responsibilities. 

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For the fifth year in a row, our company was named one of DiversityInc’s“Top 50 Companies for Diversity” for 2017, ranking 23rd on this prestigious list. As a top company, we were highlighted for our talent pipeline, equitable talent development, CEO and leadership commitment, and supplier diversity. This year we were also ranked #2 for our employee resource groups.

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Forbes asked research firm Statista to find the top places where people want to work by polling 30,000 employees in 25 industries. The result is Forbes Magazine's "America's Best Large Employers 2017," an exclusive ranking of the 500 best large employers. We ranked above prestigious companies such as Metlife, MassMutual, Nationwide and State Farm that are recognized on the insurance industry list, which covers all types of insurance including life, health, P&C.

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Our name was added to Training magazine’s “Training Top 125” ranking for 2017, a ranking of a company’'s excellence in employer-sponsored training and development programs. We were recognized as a company that shows great commitment to employee development. Now in its 17th year, the Training Top 125 ranking is based on statistics including total training budget; number of training hours per employee program; goals, evaluation, measurement, and workplace surveys; hours of training per employee annually; and detailed formal programs.

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We were selected for the 2017 Working Mother 100 Best Companies for multicultural women. The honor recognizes U.S. companies that create and use best practices in hiring, retaining and promoting women of color. The recognition is based on an extensive application with questions covering representation; hiring, attrition and promotion rates; recruitment, retention and advancement programs; and company culture.

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Our company received a silver Military Friendly® Employer Award for 2017 from Victory Media, the originator of the family of Military Friendly® employment, entrepreneurship and education resources for veterans and their families. We were recognized for being an organization with a revenue of over $1 billion that offers outstanding programs and support for our nation's veterans and their families. 

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We’re proud to have been certified as a Great Place to Work by the world-renowned Great Place to Work (GPTW) organization. GPTW is a global authority on building, sustaining, and recognizing high-trust, high-performing workplace cultures. Over the past 30 years the organization has surveyed millions of employees and examined thousands of the best workplaces around the world. Survey questions touch on issues such as respect, fairness, pride, credibility, and camaraderie at the company. 

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We were named to LATINO Magazine’s 2016 “LATINO 100,” an annual listing that spotlights companies providing the most viable business opportunities for U.S. Latinos. The list is a snapshot of corporate support for the Latino community in areas like philanthropy, workforce diversity, minority business development, and governance.

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Women For Hire has recognized us as a top employer for professional women for providing quality work/life benefits to its employees relating to childcare, eldercare, and their physical and mental well being. Women For Hire enables a coveted pool of talented professionals to meet one-on-one with America's leading companies, nonprofit organizations, and government agencies to satisfy recruitment goals.

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For a full list of New York Life's Awards please visit 

New York Life Reviews

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New York Life Chairman, President and CEO Ted Mathas
Ted Mathas
1,154 Ratings
  • "Great company"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Investment Accountant in New York, NY
    Current Employee - Investment Accountant in New York, NY
    Positive Outlook
    Approves of CEO

    I have been working at New York Life full-time (Less than a year)


    NYL provides you with so many tools to better yourself as an individual in society and as a professional.


    Very old school so it takes a while to adapt to new technology. To them, its the way they have been able to stay relevant over 150 years!

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New York Life Photos

New York Life photo of: New York Life Building, headquarter offices of New York Life, located at 51 Madison Avenue, Manhattan (Photo attributed to Ameltzer)
New York Life photo of: Habitat For Humanity in Jacksonville, Florida
New York Life photo of: The Lobby of The Home Office
New York Life photo of: Agents Teaching Agents
New York Life photo of: New York Life 4th of July Charleston
New York Life photo of: Charleston SC New York Life
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New York Life Interviews



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Getting an Interview




  1. Featured Interview

    Helpful (8)  

    Campus Recruiter Interview

    Anonymous Employee
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    I applied through college or university. I interviewed at New York Life.


    The interview process had three rounds. Two technical rounds to test the knowledge of technologies mentioned in the resume. Both the technical rounds will have at least 2 programming questions related to data-structures and algorithms

    Interview Questions

    • Will not disclose because of agreement   1 Answer
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New York Life Awards & Accolades

  • Fortune 500, Fortune, 2015
  • FORTUNE MAGAZINE’S FORTUNE 500 FOR 2017., Fortune Magazine, 2017
  • Corporate Equality Index – Human Rights Campaign, Human Rights Campaign, 2017
  • 2017 “WORKING MOTHER 100 BEST COMPANIES.”, Working Mother Magazine, 2017
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Pledges & Certifications

Pay Equality Pledge

Committed to paying equitably for equal work & experience

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