Working at New York Life | Glassdoor

New York Life Overview

New York, NY
10000+ employees
1845
Company - Private
Insurance
$10+ billion (USD) per year
New York Life is a trusted and valued partner to millions of policyholders and customers, guided by our values of integrity and humanity.

It’s the kind of company people are proud to call their own. Here you’ll find a collaborative and ... Read more

New York Life – Why Work For Us?


undefined

Our promise? To work with you to build a strong financial future.

We have always believed in helping people like you, families like yours, and businesses of all kinds create, protect, and preserve their financial security. Since 1845, we’ve been doing just that—making sure our customers are prepared for whatever life has in store and that we will be there to help them face the future with confidence.

We’re a lot like the clients we serve. Each of us is working hard to meet life’s responsibilities and build our own futures. Funding retirement? Looking after aging parents? Dealing with the death of a family member? We’ve been there, and we’ve persevered through the toughest of times. So when we work with you, we appreciate that we are being trusted with your most important assets: your family and your business. We take that responsibility seriously. For more than 170 years, we’ve kept every promise we’ve made to our customers. That’s simply a fact.

Starting at the top, it permeates the entire organization.

At New York Life, we have long embraced diversity and inclusion because we know they make us a smarter, more responsive and—most definitively—a better company. Over the years, as our customer markets became more and more diverse, our agent and employee workforce kept stride.

Every day we hire agents, managers, and employees from a variety of backgrounds and experiences, valuing their differences including, but not limited to, ethnic diversity, gender, sexual orientation, or physical abilities. The unique perspectives and insights they bring to their jobs enable us to fulfill our singular mission of protecting and providing financial stability to more and more families and businesses.

Perhaps our Chairman and CEO Ted Mathas says it best: “New York Life could not have achieved the success we enjoy today were it not for our richly diverse corporate culture. Rather than expect agents and employees to adapt themselves to a single way of doing business, everyone is encouraged to bring their own cultural and intellectual perspectives to the table.

“Nor do we pursue a one-size-fits-all approach in the marketplace; our culturally sensitive outreach to customers has established New York Life as ‘the company of the community’ in neighborhoods that reflect the changing face of America. Little wonder that we consider our commitment to diversity to be a fundamental strategic strength.”

As the company’s chief diversity officer, Kathleen Navarro promotes that culture across all aspects of the organization, including talent recruitment, development and retention, as well as internal and external communications. She works closely with department managers and employees to ensure our commitment to diversity and inclusion helps to drive business strategies and results.

It all comes down to people.

Helping our clients protect the ones they love the most, makes New York Life a “people” company from top to bottom. And, we firmly believe that the men and women who work for us as both agents and employees help distinguish us from other companies. We take every opportunity to celebrate and recognize our people’s unique abilities, innovations, and the dynamic workplace they create. We invite you to explore a career with New York Life and discover how we train, develop, and nurture our agents and employees.

Our culture.

How a company feels is an important consideration as you search for career opportunities. Since you’ll be spending a lot of time at your new company, you’ll want it to be a good fit. New York Life feels different from other companies. We’re passionate about serving our customers. We collaborate. We give back. We deliver our best. And we never seek financial gains at the expense of our values. If these things are important to you, consider learning more about our sales and professional career opportunities.

Employee Resource Groups.

As an extension of our commitment to fostering a diverse and inclusive workplace, New York Life proudly sponsors Employee Resource Groups (ERGs). Created by and for employees who represent unique cultures, experiences, and backgrounds, ERGs enable workers to engage, participate, and pursue professional and personal development through a series of workshops, lectures, group activities, and special events during the year.

Our suppliers.

New York Life’s Supplier Diversity Program ensures that diverse businesses can participate in all of our procurement activities. We diligently seek out certified diverse businesses to be included in our procurement activities.

We believe that a diverse procurement process adds value to our business by providing a wider range of ideas and viewpoints, reflective of our diverse employees and customer base, than would otherwise be available.

New York Life Insurance Company is an equal opportunity employer.

undefined

Bring your career to life.

“Success is simple,” noted author Arnold Glasgow, once wrote. “Do what’s right, the right way, at the right time.”

That advice is particularly apt if you’re interested in either a corporate career at New York Life or a career as one of our agents. Since we opened our doors in 1845, doing the right thing at the right time has defined our culture and been one of the primary reasons for our success. Because our only focus is on our customers, we manage our company and sell our products for their long-term benefit. It’s one way we have been able to help generations of families and businesses keep good going.

If you like to work with people, want to grow personally and professionally, and make a difference, we invite you to explore your career options with New York Life.



Professional careers.

It’s about what matters to you.

The typical American worker spends 2,080+ hours a year on the job. We know you want these hours to be filled with stimulating work and growth opportunities. If you’re looking for a place where you can challenge yourself, grow, and lead, a place that also has a culture that supports and celebrates people, we may be a good fit. Whether your field is finance, technology, service, marketing, or sales, you’ll join industry-leading professionals to help provide financial security to millions of policyholders nationally and an organization with investment business operations globally. It’s rewarding work that makes a difference in other people’s lives.

New York Life has corporate headquarters in New York City and maintains operations in all 50 states. We have 9,000 employees and 12,000 sales agents operating in 120 sales offices across the United States.

To learn more about where your skills may be a good fit, see our job descriptions. Or view our current job openings.

Here’s what it’s about.

It’s about culture.
How a company feels is an important factor to consider as you search for career opportunities. You’ll be spending a lot of time at your new company so you want it to be a good fit. New York Life feels different from other companies. We’re passionate about serving our customers. We collaborate. We give back. We deliver our best. And we never seek financial gains at the expense of our values. If those things are important to you, consider New York Life, which has been doing business for over 170 years.
It’s about professional growth.
When each person excels and succeeds, the team gets stronger. That’s the philosophy behind New York Life’s approach to learning and development. We believe that everyone can learn and experience more, whether they’re industry professionals or new to our business. Bring your ambition and initiative. We’ll help you get what you need to grow.
We think that everyone has the potential to lead, whether that means leading others, leading yourself, or influencing those around you. Employees are expected to demonstrate leadership in their roles, whether or not they manage people. The company offers classroom and online opportunities to practice and hone this key skill.
It’s about inclusive values.
A diverse organization is rich with different perspectives, different ways of approaching work and, above all, opportunities. It’s open. It’s flexible. It’s respectful. Beyond valuing people with different backgrounds and respecting differences, such as ethnicity, gender, religion, disability, or sexual orientation, an inclusive culture produces the best possible results for our people, our business, and our community. And that just makes us stronger.
Employee groups were established by and for employees to conduct networking events and seminars, host special guest speakers, raise funds for worthy causes, and mentor their colleagues.
It’s about benefits.
The aim? To give you flexibility and choice. An excellent benefits program is centered on you and your goals. To support you in making the right decisions for your family, we provide a benefits website, online decision-making tools, and location-specific seminars and events at many New York Life offices.
It’s about volunteering for good.
Whether it’s collecting food for the hungry, teaching a child to read, or volunteering as “Big Buddies” at childhood bereavement camps, New York Life agents and employees answer the call. In 2014, thousands of employees and agents across the nation donated over 68,000 hours of their time. Through the company’s “Give for Good” campaign in 2014, they pledged $4.8 million to 4,320 organizations and schools.


undefined

Fortune Magazine’s List of World’s Most Admired Companies for 2015

Fortune magazine’s list of World’s Most Admired Companies is the definitive report card on corporate reputation. For 2015, 11 companies are ranked in the Life and Health sector and New York Life ranked fourth overall—factoring in nine key attributes of reputation - people management; use of corporate assets; financial soundness; quality of management; quality of products/services; innovation; social responsibility; long-term investment; and global competitiveness. A total of 668 companies from 29 countries were surveyed.

Fortune Magazine’s Fortune 500 for 2015
New York Life ranks #80 on the prestigious Fortune 500 list. Each year, Fortunemagazine collects revenue data from the largest companies in the Unites States and publishes the rankings. The published list is considered a “who’s who” of corporate America. New York Life has a stronger position on the Fortune 500 list than other powerful brands including Tyson Foods (83), American Express (88), Allstate (89), TIAA-CREF (92), Nike (106), McDonald’s (110), General Mills (171) and Kellogg (210).

With 2014 revenue of more than $38 billion, according to Fortune’s proprietary formula, New York Life once again retained its title as the largest mutual life insurance company in the United States.

Fortune Global 500 for 2015–The World’s Largest Corporations
New York Life has moved up 27 places on the prominent Fortune Global 500 list, an annual list of the world’s largest corporations by revenue. With 2014 revenue of more than $38 billion, according to Fortune’s proprietary formula, the company moved up to #297 from #324. New York Life has a stronger position on the Global 500 list than other influential brands including UBS (308), Tyson Foods (311), Swiss Re (313), Mitsubishi Heavy Industries (319), Westpac Banking (330), and Standard Life (335).

Forbes America’s Most Reputable Companies for 2014
New York Life ranked 82 out of 150 companies on Forbes America’s Most Reputable Companies list for 2014. The score represents an average measure of people’s feelings–or reputation–for a company. The scores were statistically derived from four emotional indicators: trust, esteem, admiration, and good feeling. This is the third year the New York Life has been recognized. Other recognizable companies that made the list include McDonalds (98), Target (107), Viacom (137) and American Express (139).

DiversityInc’s “Top 50 Companies for Diversity”
New York Life has been named one of DiversityInc’s “Top 50 Companies for Diversity” for 2015, ranking 27th on this prestigious list. As a top company, New York Life was highlighted for its talent pipeline, equitable talent development, CEO and leadership commitment, and supplier diversity. The company is on the list for the third year in a row. 

Human Rights Campaign–Corporate Equality Index
New York Life has been named a “Best Place to Work for LGBT Equality” by receiving a perfect score of 100 percent on the 2015 Corporate Equality Index (CEI), a national benchmarking survey and report administered by the Human Rights Campaign Foundation on corporate policies and practices related to LGBT workplace equality. Of the 971 businesses rated, New York Life joins the ranks of 366 major U.S. businesses which also earned top marks this year.

Working Mother 100 Best Companies 2015
New York Life was selected for the 2015 Working Mother ‘100 Best’ Companies based on an extensive application with more than 450 questions on workforce representation, child care, flexibility programs, leave policies and more. It surveys the availability, usage and tracking of programs, as well as the accountability of managers who oversee them. For this year’s Working Mother 100 Best, particular weight was given to representation of women, flexible scheduling options and advancement programs.

Working Mother Best Companies for Multicultural Women 2015
New York Life has been named a “Best Company for Multicultural Women” byWorking Mother magazine. The magazine honors 25 U.S. corporations that create and use best practices in hiring, retaining and promoting women of color. This is the fifth consecutive year that New York Life has been named to this prestigious list. To be considered for “Best Companies for Multicultural Women”, each company suppliedWorking Mother with 2014 data about the hiring, pay and promotion of multicultural employees.

Profiles in Diversity Journal’s Diversity Leader Award
New York Life has earned Profiles in Diversity Journal’s 2015 Diversity Leader Award. The award is given to companies that are advancing the evolution of diversity and inclusion. New York Life was recognized for using the expertise of their diversity team in new ways to help them meet the challenges of today’s business environment. Organizations are assessed based on progress in categories such as employee engagement, opportunities for advancement, board composition, workplace recognition, community engagement and more. The award also celebrates outstanding diversity officers and chief diversity ambassadors whose work to leverage the power of their companies diverse workforce is instrumental to their business’ success.

Affinity Magazine’s “Top Corps for LGBT Economic Empowerment”
New York Life has been named to Affinity Inc. Magazine’s “Top Corporations for LGBT Economic Empowerment” list for 2015. The company was recognized because it is among the top-scoring employers on the Human Rights Campaign Foundation’s recently released 2015 Corporate Equality Index and has an active LGBT employee resource group. In addition, New York Life has demonstrated a robust dedication to bringing LGBT-owned businesses into its supply chain, is an active partner with the publication’s Pillars of Business Equality and has taken a positive stand on marriage equality and civil rights for LGBT individuals.

Training magazine’s “Training Top 125”
New York Life was named to Trainingmagazine’s “Training Top 125” ranking for 2015, a ranking of a company’s excellence in employer sponsored training and development programs. New York Life was recognized as a company that shows great commitment to employee development. Now in its 15th year, the Training Top 125 ranking is based on statistics including total training budget; number of training hours per employee program; goals, evaluation, measurement, and workplace surveys; hours of training per employee annually; and detailed formal programs.

LATINAStyle Magazine’s 50 Best Companies
New York Life was named one of the “50 Best Companies for Latinas to Work For” in the United States for 2015 by LATINAStyle Magazine. New York Life was recognized based on the number of Latina executives, Latina retention, educational opportunities, mentoring programs, Latina board members, educational opportunities, alternative work policies, dependent/child care support, employee benefits, women’s issues, job retraining, affinity groups, military recruitment programs and Hispanic relations. This annual survey serves as the most respected evaluation of corporate America’s career advancement opportunities for Latinas.

LATINO Magazine’s “LATINO 100”
New York Life was named to LATINO Magazine’s 2015 “LATINO 100,” an annual listing that spotlights companies providing the most viable business opportunities for U.S. Latinos. The list is a snapshot of corporate support for the Latino community in areas like philanthropy, workforce diversity, minority business development and governance.

Chief Learning Officer Magazine’s “LearningElite”
New York Life was Named to Chief Learning Officer Magazine’s 2015LearningElite. The LearningElite program honors the best organizations for learning and employee development. This robust, peer-reviewed ranking and bench-marking program recognizes individual companies for their efforts in training and developing their employees managers, and leaders.

DiversityBusiness.com’s “Top 50 Organizations for Multicultural Business Opportunities”
New York Life was named one of the “Top 50 Organizations for Multicultural Business Opportunities for 2015” by DiversityBusiness.com, the nation’s leading multicultural B2B online Website. New York Life was recognized as a company that differentiates itself in the marketplace for diversity. More than 1,300,000 businesses with diverse owners had the opportunity to participate in an online election to determine the “Top” organizations, collectively called The Div50, basing their selection on volume, consistency and quality business opportunities granted to women and minority-owned companies.

Minority Business News USA Magazine’s Annual Corporate 101 List
New York Life was named to MBN USA magazine’s annual Corporate 101 list, representing the “Most Admired Companies” in supplier diversity. New York Life was recognized for its supplier development initiatives, participation with regional minority supplier development councils and reported spend with diverse suppliers. The list embodies the essence of next-level growth in supplier diversity.

The Minority Corporate Counsel Association’s 2015 Employer of Choice Award
New York Life received The Minority Corporate Counsel Association’s 2015 Employer of Choice Award for the Northeast Region. The Employer of Choice Award is designed to spotlight industry leaders who have committed to, and succeeded at creating and maintaining an inclusive corporate legal department.



New York Life Reviews

3.5
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
New York Life Chairman, President and CEO Ted Mathas
Ted Mathas
858 Ratings
  • Helpful (188)

    "Greatest Opportunity in Corporate America"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Glendale, CA
    Current Employee - Anonymous Employee in Glendale, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at New York Life full-time (More than 3 years)

    Pros

    Right out of college, I had an opportunity with the New York Life. Being young I felt that I was at a disadvantage but I worked hard, I was relentless, and ambitious. My first full year, I was able to make a six-figure income. It wasn't easy but is medical school easy? Is law school easy? The training and development at New York Life was unmatched. I knew nothing about the Insurance and Financial Services industry until I was given an opportunity at New York Life and the training was exceptional and has led me to the success I have today.

    Cons

    You have to work hard, be relentless, entrepreneurial, invest a lot of time and effort into the business and above all, expect a higher standard of living and strive towards that goal every single day.

See All 1,963 Reviews

New York Life Interviews

Experience

Experience
56%
26%
16%

Getting an Interview

Getting an Interview
31%
27%
13%
11
7
5
2

Difficulty

2.4
Average

Difficulty

Hard
Average
Easy
  1.  

    Insurance Agent Interview

    Anonymous Interview Candidate
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied through college or university. I interviewed at New York Life.

    Interview

    Personable, enjoyable - just long. Walked you through the company and the position - wasn't really a interview setting, more so just a conversation which made it easy and more personable.

    Interview Questions

See All 1,034 Interviews

New York Life Awards & Accolades

  • Fortune 500, Fortune, 2015
  • World's Most Admired Companies, Fortune Magazine, 2013
  • Best Companies for Multicultural Women, Working Mother, 2013
  • Fortune 500 (#89), Fortune Magazine, 2013
  • Top 50 Companies for Diversity (#30), DiversityInc, 2013
See More

Work at New York Life? Share Your Experiences

New York Life
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or