Working at Newgistics | Glassdoor

Newgistics Overview

Austin, TX
501 to 1000 employees
1999
Company - Private
Logistics & Supply Chain
$100 to $500 million (USD) per year
DELIVER EXCEPTIONAL EXPERIENCES FROM DEVICE TO DOORSTEP - We help retail brands grow with seamless, omni-channel commerce solutions. From digital commerce, development, integration, and support to physical operations all the way to your customer’s doorstep, we help you ... Read more

Newgistics – Why Work For Us?


Brand experience from device to doorstep

Since 1999, Newgistics has been transforming the customer journey. We create cutting-edge digital commerce, fulfillment, shipping, and returns solutions that build meaningful connections with consumers and drive business growth for our client brands.

When you’re ready to enrich and evolve your brand experience, get to know Newgistics. Un-paralleled retail expertise, innovative practices, flexible technology platforms, and actionable data help our clients analyze, adapt, and outpace the competition.

Mission

Deliver best-in-class omni-channel commerce solutions on-time, on-budget, and with industry-leading client satisfaction.


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Extreme Programming and Test-Driven Development to ensure quality at every step.

Since our founding in 1999, we’ve built our company by continually identifying unmet needs in the eCommerce marketplace and responding with innovative solutions. It all began when a shopper dedicated there must be a better way to return items ordered online. Soon there was the Newgistics Smart Label, the first of many technologies to set up a new industry standard. That same problem-solving spirit guided our evolution from a pure technology company to a provider of technology-driven solutions designed to make the customer experience the best that it can be.


CLIENTS
Our value is proven by the exceptional brand experiences we make possible. We bring a unique depth and breadth of retail experience to our work with leading retail brands who want to enrich and evolve the customer journey — more than 500 of them!
 
 
THINKING
Newgistics has always been a thought leader. We’ve revolutionized the way consumers think about returns. We’ve designed complex technical solutions using Extreme Programming and Test-Driven Development to ensure quality at every step. Our goal is to help companies grow bigger, faster, smarter. Let us help you to make your brand the best that it can be.
 

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Digital commerce to physical operations.
And back again.

In a rapidly evolving world of global commerce, brands must make the most of every possible touchpoint to satisfy and delight the end customer. We help brands grow business with seamless, omni-channel commerce solutions – from digital commerce to physical fulfillment, shipping, and returns. Our consultative approach is never one-size-fits-all. We customize each solution to the specific retail needs of your brand.

Digital Commerce.

Today, all commerce is eCommerce, and every action generates data that can improve digital commerce strategy. From enterprise software development and integration to peak optimization and support, we address the entire ecosystem of your digital commerce property.

Fulfillment.

Create a high-touch out-of-box experience with “perfect order” fulfillment. Scale to capitalize on market opportunities — without long delays or heavy capital investments — so you deliver exceptional brand experiences to your customers every day, even as you grow.

Shipping + Returns.

Make it easy for customers to get what they want — and even change their minds with highly customizable, easy-to-manage returns solutions. Remove barriers to the buying decision with smarter shipping + returns and watch your brand win more sales.

Results.

Our value is proven by the exceptional brand experiences we make possible. We bring a unique depth and breadth of retail experience to our work with leading retail brands who want to enrich and evolve the customer journey — more than 500 of them!

With Newgistics, brands gain the insight and control they need at every touchpoint. With agile development and optimized technology delivery we empower brands to respond quickly to the rapidly changing world of digital commerce, and outpace the competition at every step of the customer journey.


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End-to-end retail is our passion.

It all started when we recognized a basic human fact: customers expect the freedom to change their minds. By valuing the entire customer journey — and making it better for real people — we began setting new industry standards with our innovative returns management solution.

The pursuit of omni-channel innovation has been our driving force ever since. We attract talented, experienced retail professionals to roles from business analysts to digital commerce strategists and developers. We offer a world of opportunity — to learn from the best and the brightest, to work with cutting-edge technologies, and to grow careers in cities such as Austin, San Francisco, New York, London and more.

We’ll never stop striving to transform the customer journey. Our clients rely on our depth and breadth of retail expertise, impeccable reliability, customer focus, and unwavering commitment to quality to enrich their brand vision — and ultimately, grow their business.


Our Culture

  • Leading-Edge – Leading the Way Retailers Think about Commerce
  • Innovative – Creating Innovative Solutions with Cutting-Edge Software
  • Relevant – Closely and Appropriately Connected to Today’s Retail World
  • Upbeat – Excited and Passionate about Our Solutions, Still Feeling the Startup Energy
  • Scalable – Mature Processes and Practices, yet Customizable
  • Career Growth – Opportunities for Knowledge Growth, Moving up or Going Deep
  • Dynamic – Always Creating, Changing, Still Nimble for Our Customers
  • Pay and Recognition – Competitive and Market-Oriented, Great Bonuses and Rewards
  • Development and Training – Available, Relevant, Always Learning or Teaching
  • Good Times – Community-Oriented, Team-Oriented, Fun-Oriented, Making Great Friends

Reason to Believe

  • Leading Retailers and Brands
  • Successful Company with a Long History of Profitability
  • Exciting Cities to Work in – Austin, San Francisco, New York, Guadalajara, London, Moldova and More
  • Recent Awards – hybris EMEA Partner of the Year Award

Living the Newgistics Core Values

  • Customers Come First
  • Continuous Improvement Through Bold Innovation
  • Excellence in Everything We Do
  • Embrace the Team, Respect the Individual
  • Honesty and Integrity, Always


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Newgistics Reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Newgistics President & CEO Todd Everett
Todd Everett
19 Ratings
  • "Excellent Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Newgistics full-time

    Pros

    Vision and leadership of senior management
    Excellent coworkers and cross-functional teammates
    Empowerment by leadership throughout all levels
    Continued growth and opportunity within the ecommerce marketplace

    Cons

    Austin office is located in Southwest Austin...long commute for many

See All 54 Reviews

Newgistics Photos

Newgistics photo of: Our Austin Team
Newgistics photo of: Team Coppell Dec 2016
Newgistics photo of: Our Most Recent Hires! Congrats!
Newgistics photo of: The Winners' Circle
Newgistics photo of: Team Building at Volta Racing
See All PhotosSee All

Newgistics Interviews

Experience

Experience
55%
9%
36%

Getting an Interview

Getting an Interview
36%
36%
14%
14

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy
  1.  

    Intern Interview

    Anonymous Employee in Austin, TX
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 3+ months. I interviewed at Newgistics (Austin, TX) in March 2016.

    Interview

    Met with three people; two employees who I'd work with, and an upper-manager. The chat with the employees were very casual and easy. Upper manager was a little intimidating, but the interview was still was fair and not too stressful. In between, I got a chance to tour the office and meet various employees.

    Interview Questions

    • Why do you think you'd be successful at this position?   Answer Question
    • What do you hope to get out of the internship when you finish?   Answer Question
    • What skills would you need help with in order to be successful?   Answer Question
See All 14 Interviews

Newgistics Awards & Accolades

  • European Service Delivery Partner of the Year, SAP I hybris, 2016

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