NexRep Overview

  • www.nexrep.com
  • Portland, ME
  • 201 to 500 Employees
  • 2009
  • Company - Private
  • Staffing & Outsourcing
  • Unknown / Non-Applicable

CompetitorsArise, Liveops, ModSquad
Create Comparison

NexRep is the highest quality, onshore, at-home contact center based in the U.S. We are an outsource contact center providing opportunities for independent contractors to be a resource for your business. We provide a marketplace for customer service, inbound and outbound sales ...
Mission: Through quality, performance, and service, NexRep is a revolution in the contact center industry by leveraging an exceptional US-based at-home agent marketplace. NexRep is proud to provide modern opportunities in the face of a changing economy – transforming the contact center ...

NexRep Reviews

3.9
80%
Recommend to a Friend
86%
Approve of CEO
Teddy Liaw
Teddy Liaw
195 Ratings
5.0
Current Employee, less than 1 year

"Great Experience"

Jul 7, 2021 - Customer Service Representative
Recommends
Positive Outlook
Approves of CEO

Pros

Flexibility of hours. You choose when you work and there isn't a limitation.

Cons

I wish it was weekly pay and benefits
See All 663 Reviews

Diversity & Inclusion at NexRep

4.1
(57 Reviews)

Diversity & Inclusion FAQs

All answers shown come directly from NexRep Reviews and are not edited or altered.

How is diversity at NexRep?

...Poor pay for what you are required to do for some campaigns and at times team leads tend to play favoritism....Read More

Read 2 more responses

NexRep Photos

+ Add Photo
NexRep photo of: MISSING VALUENexRep photo of: MISSING VALUENexRep photo of: MISSING VALUENexRep photo of: MISSING VALUENexRep photo of: MISSING VALUENexRep photo of: MISSING VALUENexRep photo of: MISSING VALUE

NexRep Interviews

Experience
Positive68%
Negative28%
Neutral4%
Getting an Interview
Applied online92%
Other5%
Employee Referral3%
Difficulty
1.8
Average
HardAverageEasy

  1. Sales Representative Interview

    Anonymous Employee in United States
    Accepted Offer
    Positive Experience
    Easy Interview
    Application

    I applied online. I interviewed at NexRep (United States)

    Interview

    The interview went great, she went over the job description, class time that was offered, and what to expect. She asked me what shift I prefer and the class time that was good for me. There is a 10-hour weekend requirement with the company.
    Interview

    Customer service experience, what hours are good for you, and basic internet and computer questions

    1 Answers

See All 121 interviews

Company Updates

September 16, 2019
We talked to agent Monica and this is what Monica had to say about Contracting within NexRep's marketplace. "Working with NexRep has given me the flexibility to both work and live harmoniously, which is so important to balance as a single mom. I can go into the work week knowing what my schedule will look like when planning ahead is necessary - because I set my schedule. I am able to build memories and spend time with my family doing what I love...going to concerts! I've attended amazing shows and created wonderful memories to come back and share with my work family. This is truly a community, and I am thankful to be a part of it." If you want to "Rock Out" to some cool tunes and make your own schedule, click this link: http://glassdoor.com/slink.htm?key=vMcba
September 6, 2019
Agent Kerrin has been with NexRep since 2013. She brings a very special message to us about why she loves contracting with NexRep: "I suffer from Fibromyalgia. Owning my own business and contracting through NexRep allows me to manage my flareups and take better care of myself because I am able to control my schedule. Without NexRep, I may have needed to be on disability due to the stress that is associated with a typical brick and mortar or out of home position- it would be too much for me physically. At NexRep, I don't have to travel, I have privacy in my personal home office and I don't even have to get cleaned up if I don't want to. This brings me comfort. NexRep has allowed me to stay true to my motto in life "Keep smiling that beautiful smile" and because of NexRep, I am smiling!" Thank you, Kerrin! We are smiling with you! Join Us: http://glassdoor.com/slink.htm?key=vMcPj- &prog=100196&fbclid=KLIwAR1io1i8ljlDbNY88GiBZYVZF3EGRKBPRHYd6-N-HpCxsJWFqftffxFzKG4
Shared image

NexRep Awards & Accolades

  • Best of Portland AwardPortland Award Program2014
  • Best of Portland AwardPortland Award Program2013

Pledges & Certifications

  • Veteran Hiring Commitment

    Committed to helping America's military veterans find work

Popular Careers with NexRep Job Seekers

JobsSalariesInterviews

NexRep FAQ

(41 Questions)

All answers shown come directly from NexRep Reviews and are not edited or altered.

See questions about:

What are perks and other benefits like at NexRep?

...Flexible work hours, Opportunity to advance, Learning new industries, Great teamwork, and good benefits....

July 9, 2020

Read more

See 10 more answers

Work at NexRep? Share Your Experiences

NexRep logo
or