Working at Next Retail | Glassdoor

Next Retail Overview

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www.next.co.uk
Enderby, England (UK)
10000+ employees
1982
Company - Public (NXT)
Retail
$2 to $5 billion (USD) per year
Unknown
What's next in style is what concerns NEXT. NEXT plc sells moderately priced clothing for men, women, and children; housewares; and furniture through 500-plus stores (including some 30 stand-alone NEXT Home stores) in the UK and Ireland. It also franchises more ... Read more

Next Retail Reviews

3.3
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Recommend to a friend
Approve of CEO
Next Retail CEO Simon Wolfson
Simon Wolfson
219 Ratings
  • "Customer service telephony advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Leicester, MA
    Current Employee - Customer Service Representative in Leicester, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Next Retail full-time (More than a year)

    Pros

    Best place to work at is next plc as a telephone advisor

    Cons

    None I can't fault any

    Advice to Management

    Keep providing help and support more so then normally done

See All 778 Reviews

Next Retail Interviews

Experience

Experience
69%
15%
15%

Getting an Interview

Getting an Interview
90%
4%
1%
1
0
0
0

Difficulty

2.1
Average

Difficulty

Hard
Average
Easy
  1.  

    Stockroom Assistant Interview

    Anonymous Employee in Merthyr Tydfil, Wales (UK)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Next Retail (Merthyr Tydfil, Wales (UK)) in April 2017.

    Interview

    Over the course of 6 months, I applied for a quite a few jobs with Next, and although I was always being shortlisted - I would usually then receive an email telling me that my application was 'unsuccessful this time'. The process would usually take about 1-2 weeks.
    However, the last time I applied for a part-time Stock Assistant (contract), I received a call from Next within 2 days. The lady I spoke to asked me if I was still interested in the job and if I was available for a telephone interview in a few days time. I agreed and went ahead with it booking a telephone interview.
    The same lady (who was absolutely lovely) conducted the interview - at the beginning she explained that she would be asking me 3 or 4 questions. The questions were straight forward and very much like the ones people have mentioned on here! (e.g. name something you are passionate about, what do you think makes a good employee?) When I mentioned that I had been volunteering in a Charity shop, she did seem to think that could be helpful as a lot of the time I've had to tag and sort items.

    For the Team Assessment (there was two of us) - I was taken to the staff room where I had to sign in and after a short wait, the lady came to get us for the assessment. Again, she was lovely and very easy to talk to. She explained more about the job and after talking about health and safety, she took us to the stockroom. We had 30 minutes there - and after 15 minutes in one area we had to swap. For the first 15 minutes, I had to tag and hang the kids clothes - two of the workers kindly explained it all to me. For the second part I had to tag men's clothing.

    After 30 minutes, we were taken back to the staff room and asked to wait 10 minutes. I was called first and offered the job. Very happy about that! I was also given £10 and a £10 gift voucher to use in Next - so it was definitely a very positive experience!

    Interview Questions

    • 1. What are you passionate about?
      2. What do you think makes a good employee?
      3. How would you contribute to the Team at Next?  
      Answer Question
See All 236 Interviews

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