Working at Niagara Cycle Works | Glassdoor

Niagara Cycle Works Overview

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Niagara Falls, NY
1 to 50 employees
Company - Public
Sporting Goods Stores
Unknown / Non-Applicable per year


Niagara Cycle Works Reviews

  • Helpful (3)

    "Great at first, but after working there for a while you get tired of it..."

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook


    -It's a pretty casual environment, which is understandable since 99% of the employees work in the "warehouse" and have no physical contact with the public. Even customer service can wear sweatpants, etc. as long as you don't look like you just came from a slumber party.
    -It can get busy, but the work itself isn't very stressful while at the same time you can feel gratified at the end of the day for your accomplishments.
    -They move/promote from within.
    -The majority of the time, it's a cool, friendly environment
    -If it's particularly slow, you can leave early within reason if there's no work left for you to do (it IS a bicycle company, although 99% of the business is done online, you go through the slow times)
    -Despite the hours that you need to be availabY to work there, they are pretty good about dr. appointments, etc.


    -They've lost a good amount of decent, skilled workers due to a toxic employee that they refuse to confront/get rid of; despite the many professional complaints to management that have been made.
    -Lower management will lie about anything, including he-said-she-saids to try and turn people against one another, blame their problems with you on somebody else if they confront you about it.
    - Yet they don't hesitate to let people go (even after one day) because they "smell" or something ridiculous like that ( -- and I don't just mean body odor, I'm including PERFUME).
    -They go through periods of ridiculous turnover, and in turn take forever to hire new people and more or less EXPECT others to pick up the slack
    -As with any company, there's been few false promises and things they take forever to carry out
    -NOT flexible hours. You need to be able to work 9-5 Monday-Friday or no dice.
    -They DON'T CARE if people quit/want to leave!
    - despite telling you it can happen within x amount of time

    Advice to Management

    You need to realize that if one person consistently makes nearly everybody at the organization unhappy, you need to address the issue. There is only one common denominator. The issue can't be with 20 other people when the problem is ONE person. Do something before you lose even more wonderful people. Isn't one of the main goals of an organization to RETAIN employees?! It's Business 101. If something is wrong, work to eliminate or at least reduce the problem. There is only so many times you can tell somebody to keep giving it a chance which is just another way of telling people to "deal with it."

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